What Gives At The CTC

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

After two lengthy spats with the CTC Membership Department already this
year,I now find I have not been sent any renewal documents so I won't be
able to renew on time,unless of course I ring a very expensive 0870
number.

On top of that I e-mailed them with a simple query nearly three weeks ago
and have not received a reply.

If it wasn't for the third party insurance I don't think I would bother.

Sam Salt

The above is, sadly, typical of CTC membership chasing. In the years The
Unfit Family have been members, we've *always* had to take the initiative on
renewal of membership... and if I've ever emailed tham, I can virtually
guarantee I have to chase for a response. I had a spat with them over our
family membership. Our family membership is for yours truly, husband and
teenage son all living at same address as a family. Some twit incapable of
knowing what the CTC criteria for family membership are wrote to me saying
that as my husband is over 18, family membership does not apply.... a
lengthy discussion of what a family membership applies to, e.g. Vernon & I
as the two adults, & Nathan as our teenage son all at the same address does
come within the rules for family membership. Never did get an apology from
the twit who got it wrong though.

The only reasons we are members are 1. insurance and 2. Cyclists' Defence
Fund.

CTC admin sucks and it's been brought to their attention many times and it's
been discussed on the NG many times, yet nothing seems to change :-(

Cheers, helen s

wafflycat said:

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

After two lengthy spats with the CTC Membership Department already
this year,I now find I have not been sent any renewal documents so I
won't be able to renew on time,unless of course I ring a very
expensive 0870 number.

On top of that I e-mailed them with a simple query nearly three
weeks ago and have not received a reply.

If it wasn't for the third party insurance I don't think I would
bother.

Sam Salt

The above is, sadly, typical of CTC membership chasing. In the years
The Unfit Family have been members, we've *always* had to take the
initiative on renewal of membership... and if I've ever emailed tham,
I can virtually guarantee I have to chase for a response. I had a
spat with them over our family membership. Our family membership is
for yours truly, husband and teenage son all living at same address
as a family. Some twit incapable of knowing what the CTC criteria for
family membership are wrote to me saying that as my husband is over
18, family membership does not apply.... a lengthy discussion of what
a family membership applies to, e.g. Vernon & I as the two adults, &
Nathan as our teenage son all at the same address does come within
the rules for family membership. Never did get an apology from the
twit who got it wrong though.

The only reasons we are members are 1. insurance and 2. Cyclists'
Defence Fund.

CTC admin sucks and it's been brought to their attention many times
and it's been discussed on the NG many times, yet nothing seems to
change :-(

Cheers, helen s

Yes sadly you are right.They give the impression that it is run by a group
of amateurs in a church hall on a Sunday afternoon before tea with the
vicar.
One of the worst things is that when you take things up with them,they lie
to the back teeth.

Sam Salt

In message <[email hidden]>, Sam Salt
<[email hidden]> writes

Quoted message said:

wafflycat said:

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

After two lengthy spats with the CTC Membership Department already
this year,I now find I have not been sent any renewal documents so I
won't be able to renew on time

The above is, sadly, typical of CTC membership chasing.

Quoted message said:

Quoted message said:

CTC admin sucks and it's been brought to their attention many times
and it's been discussed on the NG many times, yet nothing seems to
change :-(

Yes sadly you are right.They give the impression that it is run by a group
of amateurs in a church hall on a Sunday afternoon before tea with the
vicar.

I'm sure that I read that the CTC are dumping the current company who
deal with membership stuff for them once the current contract ends
because of complaints such as this.
--
Chris French

"chris French" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

In message <[email hidden]>, Sam Salt
<[email hidden]> writes

Quoted message said:

wafflycat said:

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...
> After two lengthy spats with the CTC Membership Department already
> this year,I now find I have not been sent any renewal documents so I
> won't be able to renew on time
The above is, sadly, typical of CTC membership chasing.

Quoted message said:

Quoted message said:

CTC admin sucks and it's been brought to their attention many times
and it's been discussed on the NG many times, yet nothing seems to
change :-(

Yes sadly you are right.They give the impression that it is run by a group
of amateurs in a church hall on a Sunday afternoon before tea with the
vicar.

I'm sure that I read that the CTC are dumping the current company who deal
with membership stuff for them once the current contract ends because of
complaints such as this.
--
Chris French

I thought the outsourced admin had ALREADY BEEN CHANGED ... ? Have to say
my experience mirrors everything else said

RG

On Sat, 27 Aug 2005 06:43:06 +0000 (UTC), "Sam Salt"
<[email hidden]> wrote:

What is CTC?

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

I submit that on or about Sat, 27 Aug 2005 08:50:37 +0100, the person
known to the court as chris French <[email hidden]>
made a statement (<[email hidden]> in Your
Honour's bundle) to the following effect:

Quoted message said:

I'm sure that I read that the CTC are dumping the current company who
deal with membership stuff for them once the current contract ends
because of complaints such as this.

This is correct, as I understand it. I have been told this by a
number of people at Cotterell House.

Guy
--
http://www.chapmancentral.co.uk

"To every complex problem there is a solution which is
simple, neat and wrong" - HL Mencken

"Peewiglet" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

On Sat, 27 Aug 2005 06:43:06 +0000 (UTC), "Sam Salt"
<[email hidden]> wrote:

What is CTC?

Best wishes,

Cyclists' Touring Club.

www.ctc.org.uk

Join now. It's worth it for the insurance alone; in the event of a claim,
you get access to legal people who take up your case. Plus it started the
Cyclists' Defence Fund to aid cyclists who are being bullied by insurance
companies.

The CTC admin is [censored], but the insurance is good.

You'll also get to find out about CTC groups in your area and stuff such as
organised rides, CTC meets. Nathan & I have been cycling to local CTC meets
over the summer holidays - cycle out to designated meeting point (tea shop,
pub etc), have refreshments/lunch/cake/tea & a natter & then cycle back
home, often in company of other riders who peel off route as we get closer
to relevant homes.

In my local group, Nathan & I appear to be the youngest!

Cheers, helen s

Peewiglet said:

On Sat, 27 Aug 2005 06:43:06 +0000 (UTC), "Sam Salt"
<[email hidden]> wrote:

What is CTC?

Take your pick - http://acronyms.thefreedictionary.com/?Word=ctc&mode= -
although I suspect Sam was refering to the penultimate one.

--
Tony

"I did make a mistake once - I thought I'd made a mistake but I hadn't"
Anon

"wafflycat" <waffles*$*A**T*v21net$*££*D*O*T*co*D£$£*O*T*uk> wrote in
message news:[email hidden]...

Quoted message said:

In my local group, Nathan & I appear to be the youngest!

Cheers, helen s

Apparently I am an urban warrior too ;-)

See CTC web site article "What makes women cycle?"

"More and more people promoting cycling are catching on to this and
marketing specifically to women via positive images of women of all ages and
backgrounds cycling in 'everyday' clothing doing 'everyday' things - you
don't have to don the Lycra and be an urban warrior just to go to the
shops."

I am an urban warrior! Hear me *roar* my battle cry to the unobservant
motorist: "W*nker!"

Cheers, helen s

"wafflycat" <waffles*$*A**T*v21net$*££*D*O*T*co*D£$£*O*T*uk> wrote in
message news:[email hidden]...

Quoted message said:

"More and more people promoting cycling are catching on to this and
marketing specifically to women via positive images of women of all ages
and backgrounds cycling in 'everyday' clothing doing 'everyday' things -
you don't have to don the Lycra and be an urban warrior just to go to the
shops."

Note to self: Must try cycling whilst carrying out more of those everyday
tasks...

washing up
laundry
cooking
having a bath
clipping toenails
visiting the loo

I think I see a need for a unicycle ;-)

Cheers, helen s

On Sat, 27 Aug 2005 10:02:42 +0100, "wafflycat"

waffles*$*A**T*v21net$*££*D*O*T*co*D£$£*O*T*uk said:

I am an urban warrior! Hear me *roar* my battle cry to the unobservant
motorist: "W*nker!"

<fx: enthusiastic cheers!> :-)))

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

On Sat, 27 Aug 2005 09:54:24 +0100, "wafflycat"

waffles*$*A**T*v21net$*££*D*O*T*co*D£$£*O*T*uk said:

Cyclists' Touring Club.

www.ctc.org.uk

Ahaa... thanks! I'll go and look.

Quoted message said:

Join now. It's worth it for the insurance alone; in the event of a claim,
you get access to legal people who take up your case. Plus it started the
Cyclists' Defence Fund to aid cyclists who are being bullied by insurance
companies.

The CTC admin is [censored], but the insurance is good.

Sounds very good to me! Does it include bike cover, I wonder, or just
accident cover? I'll go and see 🙂

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

"Peewiglet" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Sounds very good to me! Does it include bike cover, I wonder, or just
accident cover? I'll go and see 🙂

Bike cover is separate & expensive.

Cheers, helen s

On Sat, 27 Aug 2005 09:54:24 +0100, "wafflycat"

waffles*$*A**T*v21net$*££*D*O*T*co*D£$£*O*T*uk said:

Join now.

Done - thanks 🙂

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

On Sat, 27 Aug 2005 10:54:41 +0100, "wafflycat"

waffles*$*A**T*v21net$*££*D*O*T*co*D£$£*O*T*uk said:

"Peewiglet" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Sounds very good to me! Does it include bike cover, I wonder, or just
accident cover? I'll go and see 🙂

Bike cover is separate & expensive.

Thanks! Should I do it with them? If not, are there any
recommendations? Perhaps it's already on my household insurance with
Direct Line? Hmm... suppose I should check...

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

"Peewiglet" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Thanks! Should I do it with them?

Depends on your circumstances. Only you know if it's right for you.

Quoted message said:

If not, are there any
recommendations? Perhaps it's already on my household insurance with
Direct Line? Hmm... suppose I should check...

Yes, check. See what limitations there are on the policy in terms of value
of bike, types/makes of locks accepted and conditions such as does the bike
have to be locked to an "immoveable object" and if it's new for old value.

Cheers, helen s

Quoted message said:

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

After two lengthy spats with the CTC Membership Department already this
year,I now find I have not been sent any renewal documents so I won't be
able to renew on time,unless of course I ring a very expensive 0870
number.

Not a premium rate number, which is the most expensive. But yes, people who
have an 0870 number earn from it. IIRC 0870 is national rate. Which does not
get the CTC out of the fact admin is el-crapo ;-)

Cheers, helen s

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Quoted message said:

After two lengthy spats with the CTC Membership Department already this
year,I now find I have not been sent any renewal documents so I won't be
able to renew on time,unless of course I ring a very expensive 0870
number.

Would a way round it be to do it online? I've just been able to join
instantly that way. I didn't notice whether renewal was an option,
though.

Best wishes,
--
,,
(**)PeeWiglet~~
/ \ / \ pee AT [guessthisbit].co.uk

"Peewiglet" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

"Sam Salt" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Quoted message said:

After two lengthy spats with the CTC Membership Department already this
year,I now find I have not been sent any renewal documents so I won't be
able to renew on time,unless of course I ring a very expensive 0870
number.

Would a way round it be to do it online? I've just been able to join
instantly that way. I didn't notice whether renewal was an option,
though.

I did that once... ended up having two memberships.... even though the CTC
said it should have been handled okay... got it sorted eventually.

Cheers, helen s