I recently ordered some cranks and a crank puller from Unicycle.com. They said it would arrive to me in two days. It took 6 days and they sent me the wrong tool. Now I will be receiving my package in a total of 12 days instead of two. They left a pretty bad first impression, but are at least sending me the right part and I am willing to give them a second chance. Is this common for them? Is my first impression consistent with their usual business? If so, who else can I buy from?
it's not unusual for them to mess up orders, but I would say that it's a tiny percentage of correct orders (because who writes to the forums saying they got their stuff on time?)
but they always make good, and that's just as good in my books
"People over here have a dangerous habit of adding quotes to signature lines." -Klaas Bil
I pulled a sick trey varial hickflip over an 8 set yesterday, but unfortunately it was supposed to be seat in to seat out. I've named it the dioflip ------------------------------------------------------------------------ onetrack's Profile: http://www.unicyclist.com/profile/6374 View this thread: http://www.unicyclist.com/thread/52781
It is also quite possible that it is not their fault at all that it took so long for you to recieve your order. Often times the USPS is just overloaded or slow. My cranks from Renegade Juggling were sent out a week from yesterday and I still havn't gotten them. It all depends on how busy and how organized the USPS is. It's quite possible your stuff just got stuck in a lazy state.
I've never had any problem with them but in the past my friends have. Friend 1, lol, on three different times he order extra parts, on two of those times got the wrong ones first. Friend 2 had a uni shipped out to him that was missing a frame, sent shortly after. Well that's all.
Good notes: The nice free bumber sticker with the package. They ship quickly (but i've never had any company not ship quickly, so that shouldn't be a point).
