Cycling Equipment · Public discussion

Trek customer service e-mail???

Started by Zilla · · Last activity · 11 posts · 410 views

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Cycling Equipment
Published
17 August 2005
Last activity
27 August 2005
Original author
Zilla
Posts
11
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  1. Anyone know it? Their site does NOT readily give it
    away anymore.

    --
    - Zilla
    Cary, NC USA
    (Remove XSPAM)

  2. "Zilla" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    Anyone know it? Their site does NOT readily give it
    away anymore.

    --
    - Zilla
    Cary, NC USA
    (Remove XSPAM)

    This should get you to Treks contact page. They respond fairly quickly. They
    don't really like to answer questions other than stating company policy and
    because of that and other reasons, I don't buy anything Trek anymore.

    http://www2.trekbikes.com/Inside_Trek/Misc/Contact_Us.php

    Neal

  3. Thanks.

    --
    - Zilla
    Cary, NC USA
    (Remove XSPAM)

    "Neal" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    "Zilla" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    Anyone know it? Their site does NOT readily give it
    away anymore.

    --
    - Zilla
    Cary, NC USA
    (Remove XSPAM)

    This should get you to Treks contact page. They respond fairly quickly.


    They

    Quoted message said:

    don't really like to answer questions other than stating company policy


    and

    Quoted message said:

    because of that and other reasons, I don't buy anything Trek anymore.

    http://www2.trekbikes.com/Inside_Trek/Misc/Contact_Us.php

    Neal

  4. Zilla said:

    Anyone know it? Their site does NOT readily give it
    away anymore.

    [email hidden]

    http://www.trekinc.com/contact/contact.asp

  5. Terribly sorry. That was /not/ Trek Bikes. Thought it came up too
    easily on Google :-)

  6. Quoted message said:

    Anyone know it? Their site does NOT readily give it
    away anymore.

    What sort of question do you have? I just happen to be in Madison, WI at the
    moment, at a Trek dealer show...

    --Mike Jacoubowsky
    Chain Reaction Bicycles
    www.ChainReaction.com

    Redwood City & Los Altos, CA USA
    "Zilla" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    Anyone know it? Their site does NOT readily give it
    away anymore.

    --
    - Zilla
    Cary, NC USA
    (Remove XSPAM)

  7. Mike Jacoubowsky said:
    Quoted message said:

    Anyone know it? Their site does NOT readily give it
    away anymore.

    What sort of question do you have? I just happen to be in Madison, WI at the
    moment, at a Trek dealer show...

    --Mike Jacoubowsky
    Chain Reaction Bicycles
    www.ChainReaction.com

    I would like to know why they thought the steel cartridge bearings
    in my Trek/Lemond ti frame with integrated headset wouldn't ovalize
    the inside of the bearing seats. They are very slow to respond to me.
    I've even sent them confirmatory pics.
    P.S. I'm not the OP, I'm just piggybacking.

    Ken

  8. Quoted message said:

    I would like to know why they thought the steel cartridge bearings
    in my Trek/Lemond ti frame with integrated headset wouldn't ovalize
    the inside of the bearing seats. They are very slow to respond to me.
    I've even sent them confirmatory pics.
    P.S. I'm not the OP, I'm just piggybacking.

    Ken

    Ken: Unfortunately I never saw your response until I left Wisconsin. I
    assume it was the machined seat that ovalized, and not the bearings? Either
    way haven't seen that happen, but we don't sell a lot of that particular
    bike.

    --Mike Jacoubowsky
    Chain Reaction Bicycles
    www.ChainReaction.com
    Redwood City & Los Altos, CA USA

  9. Mike: yes, it is the machined seat that has ovalized, and thanks
    anyway. Ken

    Mike Jacoubowsky said:
    Quoted message said:

    I would like to know why they thought the steel cartridge bearings
    in my Trek/Lemond ti frame with integrated headset wouldn't ovalize
    the inside of the bearing seats. They are very slow to respond to me.
    I've even sent them confirmatory pics.
    P.S. I'm not the OP, I'm just piggybacking.

    Ken

    Ken: Unfortunately I never saw your response until I left Wisconsin. I
    assume it was the machined seat that ovalized, and not the bearings? Either
    way haven't seen that happen, but we don't sell a lot of that particular
    bike.

    --Mike Jacoubowsky
    Chain Reaction Bicycles
    www.ChainReaction.com
    Redwood City & Los Altos, CA USA

  10. JayofMontreal said:

    Why are all Treks called Madone?

    Dear Jay,

    Calling the next model the Madtwo would only make the rider
    try harder, leave him in second place, and still end up
    angry at whatever hurts (pun intended).

    Carl Fogel

  11. JayofMontreal said:

    Why are all Treks called Madone?

    Is that madone, as Tony Soprano would say it,
    or is it like pointing out one cow in the herd
    -- there's the mad one?

    --
    - Lee

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