[quote="coowoowoo"]
GPLama said:"It's BV calling to remind you your membership has lapsed..."..
Looks like someone's membership money is being put towards that mobile phone
call they just made to me.. they almost didn't catch me, as I was riding
home 🙂
Anyone else get the call?
Even better, when i got my reminder i asked them when the membership actually expired as they didnt quote the exact date anywhere on the invoice. Bearing in mind that the policy links in to insurance coverage its kind of a major point. BV was like.." oh yeah maybe i should mention it to someone here " and i was like " gee do you think so?" Pretty frickin stupid.
I did some work with them back in 2000, and there was about 10 calls a day during renewal time asking exactly that question. So you can assume:
a) they aren't interested in their customer feedback;
b) they aren't capable of change;
c) there's some reason why they are keeping it hush hush.
The other thing that is not publicised is that your renewal will be on the 15th of March, June, September or December, regardless of when you join up.
Must be time for a new grass roots cycling organisation to replace the one that used to be BV.