"DRS" <[email hidden]> wrote in message news:[email hidden]
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"DRS" <[email hidden]> wrote in message news:[email hidden]
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The international number for the CBA merchant enquiry line is +61 2 9768 1046. Let's see what happens when Performance discover it's not a 24 hour line.
They claim they were "were not able to reach an operator at the number you provided". In the meantime my package from AEBike arrived today.
Day 14. I cracked the [censored] with them two days ago and insisted on dealing only with a manager who could solve my problem. (My tolerance for insincere apologies is not unlimited.) Performance's response has been two days of silence. Maybe I will need to resort to the snail mail letter to the CEO.
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"DRS" <[email hidden]> wrote in message news:[email hidden]
Quoted message said:
"DRS" <[email hidden]> wrote in message news:[email hidden]
Quoted message said:
"DRS" <[email hidden]> wrote in message news:[email hidden]
[...]
Quoted message said:
Quoted message said:
The international number for the CBA merchant enquiry line is +61 2 9768 1046. Let's see what happens when Performance discover it's not a 24 hour line.
They claim they were "were not able to reach an operator at the number you provided". In the meantime my package from AEBike arrived today.
Day 14. I cracked the [censored] with them two days ago and insisted on dealing only with a manager who could solve my problem. (My tolerance for insincere apologies is not unlimited.) Performance's response has been two days of silence. Maybe I will need to resort to the snail mail letter to the CEO.
Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these [censored] hell until they start treating me reasonably.
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Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these [censored] hell until they start treating me reasonably.
If you live in the USA, Performance is a good company to do business with. I have had many transaction, including returns, and warranty exchange. I have always received good service. Apparently they are not set up to deal with international orders and would be better off, just refusing them.
So, if you are in the states, buy with confidence. I don't work for Performance, I am just a satisfied customer.
"Jeff Starr" <[email hidden]> wrote in message news:[email hidden]
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DRS said:
Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these [censored] hell until they start treating me reasonably.
If you live in the USA, Performance is a good company to do business with. I have had many transaction, including returns, and warranty exchange. I have always received good service. Apparently they are not set up to deal with international orders and would be better off, just refusing them.
Their international group works from a different manual, the one written by [censored] Inc. They are going out of their way to be as unreasonable, as unhelpful and just generally as difficult as possible. They couldn't treat an American customer like this or they'd end up staring at the wrong end of a shotgun.
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DRS wrote: :: "Jeff Starr" <[email hidden]> wrote in message :: news:[email hidden] ::: On Sun, 17 Oct 2004 22:13:06 +1000, "DRS" ::: <[email hidden]> wrote: ::: :::: Performance tried to tell me they did contact the bank and that :::: the CBA refused to confirm my billing details. Either they gave :::: the wrong information to the bank or they are lying. I'm now :::: pressing them for details so I can follow up with the bank but :::: they have gone silent again. I think they think I'll go away. I :::: think I'm going to give these [censored] hell until they start :::: treating me reasonably. ::: ::: If you live in the USA, Performance is a good company to do business ::: with. I have had many transaction, including returns, and warranty ::: exchange. I have always received good service. ::: Apparently they are not set up to deal with international orders and ::: would be better off, just refusing them. :: :: Their international group works from a different manual, the one :: written by [censored] Inc. They are going out of their way to be as :: unreasonable, as unhelpful and just generally as difficult as :: possible. They couldn't treat an American customer like this or :: they'd end up staring at the wrong end of a shotgun. ::
"Roger Zoul" <[email hidden]> wrote in message news:[email hidden]
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DRS wrote:
[...]
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Their international group works from a different manual, the one written by [censored] Inc. They are going out of their way to be as unreasonable, as unhelpful and just generally as difficult as possible. They couldn't treat an American customer like this or they'd end up staring at the wrong end of a shotgun.
Why not just quit dealing with them?
Because they have one product I cannot get anywhere else and because they need a kick up their collective [censored].
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DRS wrote: :: "Roger Zoul" <[email hidden]> wrote in message :: news:[email hidden] ::: DRS wrote: :: :: [...] :: ::::: Their international group works from a different manual, the one ::::: written by [censored] Inc. They are going out of their way to be as ::::: unreasonable, as unhelpful and just generally as difficult as ::::: possible. They couldn't treat an American customer like this or ::::: they'd end up staring at the wrong end of a shotgun. ::: ::: Why not just quit dealing with them? :: :: Because they have one product I cannot get anywhere else and because :: they need a kick up their collective [censored].
Good luck, but they're not likely to listen to a lone voice.
Subject: Re: Buying on the net From: "DRS" [email hidden] Date: 10/19/2004 5:21 AM US Eastern Standard Time Message-id: <[email hidden]>
"Roger Zoul" <[email hidden]> wrote in message news:[email hidden]
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DRS wrote:
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> Their international group works from a different manual, the one > written by [censored] Inc. They are going out of their way to be as > unreasonable, as unhelpful and just generally as difficult as > possible. They couldn't treat an American customer like this or > they'd end up staring at the wrong end of a shotgun.
Why not just quit dealing with them?
Because they have one product I cannot get anywhere else and because they need a kick up their collective [censored]
"Fx199" <[email hidden]> wrote in message news:[email hidden]
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Subject: Re: Buying on the net From: "DRS" [email hidden] Date: 10/19/2004 5:21 AM US Eastern Standard Time Message-id: <[email hidden]> "Roger Zoul" <[email hidden]> wrote in message news:[email hidden]
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DRS wrote:
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>> Their international group works from a different manual, the one >> written by [censored] Inc. They are going out of their way to be as >> unreasonable, as unhelpful and just generally as difficult as >> possible. They couldn't treat an American customer like this or >> they'd end up staring at the wrong end of a shotgun.
Why not just quit dealing with them?
Because they have one product I cannot get anywhere else and because they need a kick up their collective [censored]
What product would that be?
Their classic sleeveless jersey.
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"DRS" <[email hidden]> wrote in message news:[email hidden]...
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Because they have one product I cannot get anywhere else and because they need a kick up their collective [censored]
What product would that be?
Their classic sleeveless jersey.
There's a stack of sleeveless jerseys in Sale section of probikekit. Probably not the same thing though.. I thought probikekit used to sell team kit? They only seem to have their own brand stuff and not a wide selection.. I want knee warmers in a few colours other than black..
"hippy" <[email hidden]> wrote in message news:[email hidden]
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"DRS" <[email hidden]> wrote in message news:[email hidden]...
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> Because they have one product I cannot get anywhere else and > because they need a kick up their collective [censored]
What product would that be?
Their classic sleeveless jersey.
There's a stack of sleeveless jerseys in Sale section of probikekit. Probably not the same thing though.. I thought probikekit used to sell team kit? They only seem to have their own brand stuff and not a wide selection.. I want knee warmers in a few colours other than black..
I don't buy team kit. And "International delivery charges for orders sent to countries outside the European Union is charged at a flat fee of £12.00 regardless of order value." USPS is closer to USD12 for something as light as a sleeveless jersey.
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