Rant Thread: Udc shipping, What the hell?

What really bothers me is how rarely they update the site, it seems to
be hit and miss with a lot of stuff as to whether its in stock or not.
Then, when you email them a question often times they will take atleast
a week to respond and when they do, sometimes they don't even address
the question you asked causing you to wait another week. Darren has
always responded with in one day and quite a few times he even answered
the same day I sent him the question. Darren is just one guy so how
come he can be so speedy yet UDC takes a week?

I think it would also be beneficial for them to post more than one
picture of most items, preferably from different angles so you can get
a better idea about things such as frame clearance etc.

One last issue that I've had and I -know- others have had is loose
spokes, specifically on nimbus freestyle unicycles. They should really
check to make sure things such as that are at a decent tension.

It seems like the quality and selection of items at UDC UK and
municycle.com completely surpass UDC US. I really think they need to
step it up.

--
Brian O.

mscalisi said:

We only need one 36" rim, one that doesn't suck. A properly sized KH rim
(like the 29er only larger) would be awesome.

'ProjectUNI' (http://www.otherworldsociety.org/projectuni) - The
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Just to clarify: this is about UDC US i assume. So people from other
countries dont start saying how great UDC is. Cause they are
completely different.

--
timbob1907

forrestunifreak said:

I'm addicted to placebo's. I should stop taking them, but it wouldn't
matter anyway.

fluxusmaximus said:

It looks like some deranged mad-man going berserk with a heavy metal
object.

(\_/)
O 0
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I was going to buy a deluxe nimbus 36er with other random stuff that was
well over $1000US. I asked for a free set of primos, and they flatly
refused.
Steep prices, [censored] service: emails that often, say have three
questions, one will be answered. Expensive shipping that they ofter
screw up, with wrong orders and defaulty parts.

I am not buying anything from them (the uni.us).

--
Danni

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timbob1907 said:

Just to clarify: this is about UDC US i assume. So people from other
countries dont start saying how great UDC is. Cause they are
completely different.

Yeah, UDC UK rocks, if only we had one like that. Infact, i have found
that shipping from the -UK- is only a tad more than from the USA UDC,
And sometimes even the same!

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Yeah if it werent for... whats it called... not shipping... the other
thing that costs alot when you buy stuff from over seas... Well if it
werent for that, alot of the stuff would be a better deal from UK UDC.

--
timbob1907

forrestunifreak said:

I'm addicted to placebo's. I should stop taking them, but it wouldn't
matter anyway.

fluxusmaximus said:

It looks like some deranged mad-man going berserk with a heavy metal
object.

(\_/)
O 0
(><😉This is bunny. Copy bunny into your signature, help him on his way
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Danni said:

[censored] service: emails that often, say have three questions, one will be
answered.

That is my exact experience with them.

--
Brian O.

mscalisi said:

We only need one 36" rim, one that doesn't suck. A properly sized KH rim
(like the 29er only larger) would be awesome.

'ProjectUNI' (http://www.otherworldsociety.org/projectuni) - The
Unicyclist PC Game - In Early Development.
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timbob1907 said:

Yeah if it werent for... whats it called... not shipping... the other
thing that costs alot when you buy stuff from over seas... Well if it
werent for that, alot of the stuff would be a better deal from UK UDC.

Nothing, I just made a big order with UDC UK.

--
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No theres definitally something. It cost me $60. You might be in for a
surprise. I just remembered its called customs. Im pretty sure you
have to pay it. How big is your order?

--
timbob1907

forrestunifreak said:

I'm addicted to placebo's. I should stop taking them, but it wouldn't
matter anyway.

fluxusmaximus said:

It looks like some deranged mad-man going berserk with a heavy metal
object.

(\_/)
O 0
(><😉This is bunny. Copy bunny into your signature, help him on his way
to world domination.
'CarbonFibreSeat!'
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i do have one complaint about Udc aus

when i was tryng to change my details (where for them to ship to) the
system was overly complicated and once we were completed it didnt
change(we clicked the refresh button)
so we did the same thing again 3 or so times and it finnally worked ,

oh and aus udc does have a relitivly small inventory but this is slowly
changing

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Yeah, I got two saddles from them about two weeks ago and paid $100 with
shipping and everything. For two freaking saddles. They also both
started to break within a week.

Methinks they need competiton right freaking now.
Not -everybody- is rich.

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Don't feel too bad...

I ordered an instructional 3D graphics dvd from a company that cost
$75, and the only shipping option was $18

$18 DOLLARS to ship a DVD!!! (from CA to MN) which still took about 5
days.

sometimes it's not so much the shipping...it's the HANDLING... I
guess🙁

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i think UDC us needs to be more like UDC UK, they have a larger
selection of unis, and from what i have heard, far better selection. I
think its time that UDC gets some competition!

--
Det-riot

Ducttape said:

sounds like he toook a feild trip to jail.... DON'T DROP THE SOAP
DUDE!!!

KOXX-ONE* DOES NOT* SUCK!!!!
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Stuff in the US is still much cheaper than UDC UK. I guess we're used to
higher prices and the extremley high quality of service makes it more
tolerable. As an example, goats your two saddles would have cost $130
over here, despite the shipping only being a couple of hundred miles,
an airfoil is $180 compared to your $92. It seems that you wouldn't
care so much about the prices if you always got what you wanted on time
and got the occasional freebie.

--
kington99

Dave

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yeah, I was gonna buy the parts for a nimbus 36er and build it up
myself, to save some money...but it turns out shipping on the parts
separately is over $30 more than shipping for the preassembled uni...I
can't imagine why, because it's the same parts with the same weight in
the same box...but in a different configuration. Shipping the parts
instead of the uni would have been $94 dollars :eek: .

but yeah, I've also had problems with them taking a while to respond to
emails...

--
onelesscar

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my love as deep
the more i give to thee the more i have
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I just ordered a crank removal tool from UDC. The price was $16.50..the
S&H was $24.71 ! I should have bough a cheap gear puller from local
parts store.
The shipping on my Nimbus was $111.00.

--
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mags said:

I just ordered a crank removal tool from UDC. The price was $16.50..the
S&H was $24.71 ! I should have bough a cheap gear puller from local
parts store.
The shipping on my Nimbus was $111.00.

What does it normally cost to ship things to Alaska? I can't imagine it
being very cheap.

--
Brian O.

mscalisi said:

We only need one 36" rim, one that doesn't suck. A properly sized KH rim
(like the 29er only larger) would be awesome.

'ProjectUNI' (http://www.otherworldsociety.org/projectuni) - The
Unicyclist PC Game - In Early Development.
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I havent had a great deal of trouble with the cost of shipping or
anything (probably because i live in columbus--only an hour or two away
from udc), but i really think that they need to be more specific with
their items. When we bought my coker, the picture had a different tire
than the one mine came with and it had brakes though there was not
option to order them on the page. We thought that they were just part
of the price and came automatically. Apparently we were wrong. Also
we had a lot of trouble with the length of the crank arms (they were
too long for my short legs) and they were trying to send us longer
ones. They really just need to get their stuff together. I think it
would be easier for me to just drive up there next time i need to order
something.

--
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kington99 said:

Stuff in the US is still much cheaper than UDC UK. I guess we're used to
higher prices and the extremley high quality of service makes it more
tolerable. As an example, goats your two saddles would have cost $130
over here, despite the shipping only being a couple of hundred miles,
an airfoil is $180 compared to your $92. It seems that you wouldn't
care so much about the prices if you always got what you wanted on time
and got the occasional freebie.

The uk has cheaper carbon bases along with some other things.

--
Evan Byrne
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UDC charges me about 15 $ to ship a small box from Georgia to Florida. A
E Bike wanted 8$ to ship a uni from Michigan.
111$ to ship a uni to Alaska sounds high. But there's not a lot of
room in those bush planes. And by the time you factor in the extra cost
of bear repellent and snow shoes, maybe you got a deal !😉

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