PING loomer and GT

pas said:

If they can't resolve it I think I'm just going to get the new hard drive
I've been thinking about, and start from scratch. Heh, if it's NOT my
problem that certainly doesn't solve anything.

And that's very much overkill for what is essentially a networking problem.

Quoted message said:

Loomer, disabling my firewall was one of the first things I did. Also, when
we disconnect my computer from the home network, problem still occurs on my
son's system; we connect via a dsl modem/router. I have the DOS tracert
info copied if that might help anyone, my ISP is the only one that showed up
on it.

Post please. Also, could you do an 'ipconfig /all' in DOS and mail it to
me? Ta.

bomba said:

pas wrote:>
Post please. Also, could you do an 'ipconfig /all' in DOS and mail it
to me? Ta.

need your email.

pennys(at)cet(dot)com

bomba said:

tracert www.specialtyoutdoors.com

This will show you which router between you and your host is dropping
your packets. Somebody could have reconfigured a firewall between
your home computer and your host computers.

Greg

tracing route to specialtyoutdoors.com [206.63.224.58]

( 30 hops) first three produced info:

1ms 192.168.0.1 ( this is me i think)
53ms 47ms c7606.cet.com[206.63.80.10] (cet is who hosts my domain)
52ms 46ms br1.cet.com [206.83.80.11]

and then 17 requests timed out.

As loomer suggested, I disabled my firewall to no avail. Passwords have been
checked, ISP has supposedly checked everything on thier end (I'm not holding
my breath on that!)

Quoted message said:

Post please. Also, could you do an 'ipconfig /all' in DOS and mail it
to me? Ta.

bomba said:

Post please. Also, could you do an 'ipconfig /all' in DOS and mail it
to me? Ta.

clueless asks: how do I copy or print from the DOS window?

pas said:

the mails I sent out regarding my domain problem have just bounced and I
haven't resolved it yet. My ISP is going to take a look at my tower today
when I haul it downtown, but I''m not holding my breath.

If they can't resolve it I think I'm just going to get the new hard drive
I've been thinking about, and start from scratch. Heh, if it's NOT my
problem that certainly doesn't solve anything.

Loomer, disabling my firewall was one of the first things I did. Also, when
we disconnect my computer from the home network, problem still occurs on my
son's system; we connect via a dsl modem/router. I have the DOS tracert
info copied if that might help anyone, my ISP is the only one that showed up
on it.

clueless in spokane...

************
can any of you geniuses out there tell me why I can't access my own domain
from my home? Not email, not ftp, not web browsing. All systems are go from
other computers just not at my house. I can access web, email and ftp for
anything else BUT my own domain.

I haven't changed any security settings that I'm aware of... but tell me
where to check. (norton internet security/antivirus)
I have ok web access for every other site on the planet, with either IE or
Mozilla
I have mail ok, but not from my domain( it's stacking up at the server)
I know it's not ftp software problem ( dreamweaver ) because I can get to
the other 3 sites I maintain.
I did "restore system" back to last week when everything was working.

FYI win xphome, dsl modem, two computers.

I am paid up, my isp insists it's not on their end,(??) we did a DOS "ping"
scenario for my domain that was not repsonsive.

I'd much rather do this by email. I'm at the point now of just waiting to
see if will fix iteself.

Is the website hosted in your home? Do you run a DNS internally to
resolve the external address to the internal machine? If not, add the
external address to your host file on each internal computer.

--
o-o-o-o Ride-A-Lot o-o-o-o
www.schnauzers.ws

pas said:

bomba said:

Post please. Also, could you do an 'ipconfig /all' in DOS and mail it
to me? Ta.

clueless asks: how do I copy or print from the DOS window?

Click on the "C:\" in the upper left of the title bar and choose the
edit menu.

--
o-o-o-o Ride-A-Lot o-o-o-o
www.schnauzers.ws

Ride-A-Lot said:

Is the website hosted in your home?

no, I pay for hosting.

Do you run a DNS internally to

Quoted message said:

resolve the external address to the internal machine? If not, add the
external address to your host file on each internal computer.

could you explain that in first grade terms to someone who is ignorant of
how all this works? (step by step, clueless but I can follow directions
sorry)

pas said:

tracing route to specialtyoutdoors.com [206.63.224.58]

( 30 hops) first three produced info:

1ms 192.168.0.1 ( this is me i think)

You're right, that'll be the internal interface of your DSL router.

Quoted message said:

53ms 47ms c7606.cet.com[206.63.80.10] (cet is who hosts my domain)
52ms 46ms br1.cet.com [206.83.80.11]

and then 17 requests timed out.

And the next hop should read:
specialtyoutdoors.com (206.63.224.58)
which is what I get when I run a trace.

First things first, check the firewall in your router. I'm sure you
haven't done it, but maybe one of your kids has blocked access to your
website for a joke. However unlikely, it's worth checking before you
really start complaining to your ISP / hosting company.

That's because I think your problem lies with CET. As you can surf the
rest of the 'net, I doubt it's a problem with br1.cet.com. I'm guessing
that there's a problem with the routing table on the server hosting
specialtyoutdoors.com

pas said:

Do you run a DNS internally to

Quoted message said:

resolve the external address to the internal machine? If not, add the
external address to your host file on each internal computer.

could you explain that in first grade terms to someone who is ignorant of
how all this works? (step by step, clueless but I can follow directions
sorry)

Firstly, the answer to the question he's asking is 'no'. Secondly, he's
suggesting that you open the file C:\Windows\SYSTEM32\Drivers\Etc\HOSTS
and add the following entry:

206.63.224.58 specialtyoutdoors.com

Personally, I don't think you need to do that as your machine resolves to
the correct address anyway, as shown in the traceroute you just posted.

pas said:

Ride-A-Lot said:

Is the website hosted in your home?

no, I pay for hosting.

Do you run a DNS internally to

Quoted message said:

resolve the external address to the internal machine? If not, add the
external address to your host file on each internal computer.

could you explain that in first grade terms to someone who is ignorant of
how all this works? (step by step, clueless but I can follow directions
sorry)

It doesn't apply since you host externally but here goes the English
explanation:

DNS is used to point an IP address to a specific computer and/or
service. It is sort of like a highway sign that points you to the
appropriate road. In this case, a network signal is tagged with
www.yourdomain.com. When this passes over the internet, it hits the
master DNS wch says that all www records associated with this domain are
to be sent to a specific IP address (lets say 100.100.100.100) for
processing. In my case, that IP address is of a computer in my home
that is hooked to my DSL modem. My ISP provides me with two IP
addresses through one modem. This is then filtered through my router
which forwards it to the appropriate computer on my home network (there
are 7 machines in my house). Because I am translating the external IP
to an internal, the DNS on the outside has no idea about the IP address
used on the inside. So while it is going to 100.100.100.100, in my
house that machine is 192.168.1.2. So if I try to access
www.yourdomain.com from another machine inside my house, it checks with
the master DNS on the internet and tries to go to 100.100.100.100 which
is then rejected internally because the router will not filter on the
inside. So, I have to put a line in my host file (which is found at
C:\WINDOWS\system32\drivers\etc if you have XP) with:

192.168.1.2 www.yourdomain.com

Then I can access my website internally.

Whew! I haven't had to translate like that in 15 years!

Is your home ISP the same one you are using for your external hosting?

--
o-o-o-o Ride-A-Lot o-o-o-o
www.schnauzers.ws

Ride-A-Lot wrote:
!

Quoted message said:

Is your home ISP the same one you are using for your external hosting?

I use the same ISP for access/email/etc and for domain hosting, yes,

Quoted message said:

First things first, check the firewall in your router. I'm sure you
haven't done it, but maybe one of your kids has blocked access to your
website for a joke. However unlikely, it's worth checking before you
really start complaining to your ISP / hosting company.

Firewalls... I have Norton Internet Security, and I am certain I've been
over the settings in "trusted" ( my kid's computer is listed here) and
"restricted" (nothing listed).

The guy who built my system had me activate the firewall that's built into
XP some time ago, I'm not sure how to get back to there.

Quoted message said:

That's because I think your problem lies with CET. As you can surf the
rest of the 'net, I doubt it's a problem with br1.cet.com. I'm
guessing that there's a problem with the routing table on the server
hosting specialtyoutdoors.com

yes, but how do I convince them it's not me? Heh, I can just pull my
account...

keepin' at it, thanks guys.

pas said:

Quoted message said:

First things first, check the firewall in your router. I'm sure you
haven't done it, but maybe one of your kids has blocked access to your
website for a joke. However unlikely, it's worth checking before you
really start complaining to your ISP / hosting company.

Firewalls... I have Norton Internet Security, and I am certain I've been
over the settings in "trusted" ( my kid's computer is listed here) and
"restricted" (nothing listed).

The guy who built my system had me activate the firewall that's built into
XP some time ago, I'm not sure how to get back to there.

No, I'm talking about the firewall in your *router*. All (I think) DSL
modem / routers have an in-built firewall. You need to check this because
if neither of the computers behind it can access your website, then it's
possible that this box is blocking traffic.

You'll need to look at the documentation for your router, but you can
probably type in 192.168.0.1 in to your web browser and it will give you
the config screen.

Quoted message said:

Quoted message said:

That's because I think your problem lies with CET. As you can surf the
rest of the 'net, I doubt it's a problem with br1.cet.com. I'm
guessing that there's a problem with the routing table on the server
hosting specialtyoutdoors.com

yes, but how do I convince them it's not me? Heh, I can just pull my
account...

Tell them you've got some computer consultants in and they say it's CET's
problem. My guess is the hell desk people you've spoken to have just
checked that you're connected and that the server is accessible, without
testing the connection between the two. Tell them that you think the
routing table on the hosting server is iffy. That should confuse them and
they may actually pass it up to someone more senior. Threatening to pull
your account may also have the same effect 🙂

pas said:

Ride-A-Lot wrote:
!

Quoted message said:

Is your home ISP the same one you are using for your external hosting?

I use the same ISP for access/email/etc and for domain hosting, yes,

Could it be that they are using the same DNS for the hosting machine as
well as your home connection and do not have an entry for your webserver?

--
o-o-o-o Ride-A-Lot o-o-o-o
www.schnauzers.ws

Ride-A-Lot said:

Could it be that they are using the same DNS for the hosting machine as
well as your home connection and do not have an entry for your webserver?

If that were the case, Penny would have seen the following in her
traceroute:
Unable to resolve target system name specialtyoutdoors.com

Instead she got:
tracing route to specialtyoutdoors.com [206.63.224.58]

It's not a DNS issue.

bomba said:

pas wrote:>
No, I'm talking about the firewall in your *router*. All (I think) DSL
modem / routers have an in-built firewall. You need to check this
because if neither of the computers behind it can access your
website, then it's possible that this box is blocking traffic.

You'll need to look at the documentation for your router, but you can
probably type in 192.168.0.1 in to your web browser and it will give
you the config screen.

Quoted message said:

Quoted message said:

That's because I think your problem lies with CET. As you can surf
the rest of the 'net, I doubt it's a problem with br1.cet.com. I'm
guessing that there's a problem with the routing table on the server
hosting specialtyoutdoors.com

Fixed, Fricking actiontec pos dsl modem!!!! but thanks TONS for the
pointers...

When I got to them modem/router settings just to look at them, I went
through the basic setup window just to check settings, didn't change
anything, and ta-da... and as soon as it finished, it re-connected and I
got 67 emails from my domain. Whoo... it's fixed, but any CLUE as to what
might have happened?

I do appreciate all the input, I can help with your next sewing emergency..
;-)

penny

Hey, I just went way into my modem router settings and did "

pas said:

Ride-A-Lot wrote:
!

Quoted message said:

Is your home ISP the same one you are using for your external hosting?

I use the same ISP for access/email/etc and for domain hosting, yes,

Can you get to http://www.cdacasino.com/ from your home? This is
through the same router as yours.

--
o-o-o-o Ride-A-Lot o-o-o-o
www.schnauzers.ws

pas said:

bomba said:

pas wrote:>
No, I'm talking about the firewall in your *router*. All (I think) DSL
modem / routers have an in-built firewall. You need to check this
because if neither of the computers behind it can access your
website, then it's possible that this box is blocking traffic.

You'll need to look at the documentation for your router, but you can
probably type in 192.168.0.1 in to your web browser and it will give
you the config screen.

Quoted message said:

>That's because I think your problem lies with CET. As you can surf
>the rest of the 'net, I doubt it's a problem with br1.cet.com. I'm
>guessing that there's a problem with the routing table on the server
>hosting specialtyoutdoors.com

Fixed, Fricking actiontec pos dsl modem!!!! but thanks TONS for the
pointers...

When I got to them modem/router settings just to look at them, I went
through the basic setup window just to check settings, didn't change
anything, and ta-da... and as soon as it finished, it re-connected and I
got 67 emails from my domain. Whoo... it's fixed, but any CLUE as to what
might have happened?

I do appreciate all the input, I can help with your next sewing emergency..
;-)

penny

Hey, I just went way into my modem router settings and did "

If your DSL modem uses DHCP to get its info, it just may have needed an
update.

--
o-o-o-o Ride-A-Lot o-o-o-o
www.schnauzers.ws

Ride-A-Lot said:

If your DSL modem uses DHCP to get its info, it just may have needed
an update.

Would you please speak english? does that mean I need to look for a software
update?

thanks

P.