Well, I wanted to share with everyone the joy of being a cyclist in
Paris, and one of the
highlights are the absolutely awful bike shops. I had previously
thought the worst of the lot
was Cycle Laurent. The last time I went there in September, they told
me that there was
no point repainting a steel frame, because it cost around 600 Euros (I
later called up a local
frame builder, Levacon, who said he could do it for 200 including
disassembly and
assembly), and the time before that, they couldn't replace a broken
spoke, at least, not with
what I had because "they" didn't make double butted spokes anymore.
However, I found a new candidate for the absolutely worst bike shop in
Paris, which is
the Bouticycle St. Honore, which is just across from the Louvre. This
shop is new, as
the owner replaced his former auto parts store with a bike shop two
years ago, so it
combines Parisian arrogance with newbie ignorance. The first time I
went there, I was looking
for a 17 degree stem, and the owner assured me that he didn't know of
any such thing, and that if
I needed one for a new bicycle, then I would surely have to get a
custom frame. Interestingly,
he is a Look retailer, and yet he was unaware of the adjustable Look
ergostem. Which
leads me to my visit there today, as I was interested in checking out
details of the new
Look KG595 frame, as I was unable to figure out everything from the
Look website. In particular,
I wanted to know how their new seatpost works, that is, how it is
adjusted. The owner
explained that you did not adjust the post by moving it on a seat
collar, but that the
integrated seatpost was cut to your approximate size, and then
elastometers were used to
obtain the desired height. When I questioned him on the size of the
elastometers, he said
that the smallest size was 5mm. I was quite surprised at this because
it seems to me
that it is well known that saddle height is rarely adjusted by more
than 2mm increments.
He explained that to buy this frame, one needed an in depth postural
study, and after this
was accomplished, the saddle height would never be changed. I was
equally shocked at this,
because it seemed obvious to me that you might want to vary your saddle
height (especially
after I had seen the seemingly unadjustable Project 96 track bikes).
No, he and
his assistant assured me, once you reach your adult size, you never
change saddle height
ever. I brought up different saddle heights for climbing versus
cobbles, and also change of
pedals, and he told me that since this was such a concern to me, it
wasn't the bike for me.
I was quite puzzled by this, and after I left the store, I realised
that it was very common
to change saddle height because of the different types of saddles on
the market which
have different thicknesses, so what he said couldn't be true, you don't
invent a new
technology which is worse than the old one (the new integrated saddle
has many
advantages, for example, the seatpost cannot slip down into the frame).
So I called up
the Look company directly and talked to one of their representatives.
He was quite shocked
at what I told him, in particular, he explained that the adjustement
was made with carbon
fiber spacers, not elastometers, and that the smallest spacer was
1.25mm (I found this
information later on their website). He then asked me to name the bike
shop, and wasn't
surprised that it was in Paris. In fact, he said that they had a lot of
trouble finding dealers
inside big cities, they had none in Milan or Berlin, and that the Paris
shops were indeed
quite bad, especially compared to the ones in the near suburbs. It was
funny, because
he immediately gave the example of changing saddle height due to
changing from an
Arione saddle to an SLR saddle which was thinner, so he confirmed
everything I suspected
in even more detail. I think it upset him that the company went to so
much trouble to
have a new seatpost system that worked well, and that his dealers gave
the exact
opposite impression of the technology. Apart from that, he was the most
knowledgeable and
helpful company rep I've ever spoken to in France. As he said, it is
also true that bike
shops improve as soon as you get out of the city of Paris. If and when
I get this frame,
I will go to one of the excellent bike shops in the Vallee de
Chevreuse.
-ilan