OT: Leatherman Tools.

Trentus said:

Slightly OT, but since many of us carry these sorts of tools with us when we are riding, then it's
possibly of some interest to some.

I Just had the tip of the pliers on my leatherman wave break last week. Lifetime warranty, so took
to shop, told could take up to 10 days.

FIVE DAYS later, and TWO of those were a weekend, I get told it's back. They replaced the broken
pliers as expected, but they also replaced BOTH the well worn blades, without even needing to be
asked (in fact I wouldn't have asked, as they were in that condition from some pretty inferior
sharpening techniques at times when I haven't had the time to do a proper sharpening.

Now THAT'S why I carry a Leatherman rather than a gerber, SOG, or any other brand. Can't much
beat service like that, considering Australia's lousy postal service. It would have taken at
least 2 of those days in transit, and another two of those days were weekend days, so not much of
anything gets done on weekends, so basically they recieved it, and repaired it, and sent it back
out, in ONE DAY.

Trentus

Which dealer did you take it to?

Grant.

In article <[email hidden]>, [email hidden] says...

Quoted message said:

Trentus said:

Slightly OT, but since many of us carry these sorts of tools with us when we are riding, then
it's possibly of some interest to some.

I Just had the tip of the pliers on my leatherman wave break last week. Lifetime warranty, so
took to shop, told could take up to 10 days.

FIVE DAYS later, and TWO of those were a weekend, I get told it's back. They replaced the broken
pliers as expected, but they also replaced BOTH the well worn blades, without even needing to be
asked (in fact I wouldn't have asked, as they were in that condition from some pretty inferior
sharpening techniques at times when I haven't had the time to do a proper sharpening.

Now THAT'S why I carry a Leatherman rather than a gerber, SOG, or any other brand. Can't much
beat service like that, considering Australia's lousy postal service. It would have taken at
least 2 of those days in transit, and another two of those days were weekend days, so not much of
anything gets done on weekends, so basically they recieved it, and repaired it, and sent it back
out, in ONE DAY.

Trentus

Which dealer did you take it to?

Grant.

really, my leatherman is in pretty sorry shape.
--
~Travis

travis57 at megalink dot net megalink.net~farmersOpen ↗

"Trentus" <[email hidden]> wrote in message
"]news:[email hidden]...

Quoted message said:

Slightly OT, but since many of us carry these sorts of tools with us when we are riding, then it's
possibly of some interest to some.

I Just had the tip of the pliers on my leatherman wave break last week. Lifetime warranty, so took
to shop, told could take up to 10 days.

FIVE DAYS later, and TWO of those were a weekend, I get told it's back. They replaced the broken
pliers as expected, but they also replaced BOTH the well worn blades, without even needing to be
asked (in fact I wouldn't have asked, as they were in that condition from some pretty inferior
sharpening techniques at times when I haven't had the time to do a proper sharpening.

Now THAT'S why I carry a Leatherman rather than a gerber, SOG, or any

other

Quoted message said:

brand. Can't much beat service like that, considering Australia's lousy postal service. It would
have taken at least 2 of those days in transit, and another two of those days were weekend days,
so not much of anything gets done on weekends, so basically they recieved it, and repaired it, and
sent it back out, in ONE DAY.

Trentus

Happy I've got my Wave sitting right next to me on the table here. Its still in pretty good
condition though, I've been taking care of it (that and its only 6 months old). If I'm going on a
ride longer than 2 or 3 hours, it's got its place in my camelbak.

Jon Bond

"Jon Bond" <[email hidden]> wrote in message
news:<[email hidden]>...

Quoted message said:

"Trentus" <[email hidden]> wrote in message
"]news:[email hidden]...

Quoted message said:

Slightly OT, but since many of us carry these sorts of tools with us when we are riding, then
it's possibly of some interest to some.

It's not off-topic at all. Multitools like the Leatherman are an invaluable addition to any mountain
biker's pack. I have an original Leatherman and a really nice Victorinox that my brother gave me for
Christmas.

Quoted message said:

Quoted message said:

I Just had the tip of the pliers on my leatherman wave break last week. Lifetime warranty, so
took to shop, told could take up to 10 days.

FIVE DAYS later, and TWO of those were a weekend, I get told it's back. They replaced the broken
pliers as expected, but they also replaced BOTH the well worn blades, without even needing to be
asked (in fact I wouldn't have asked, as they were in that condition from some pretty inferior
sharpening techniques at times when I haven't had the time to do a proper sharpening.

Now THAT'S why I carry a Leatherman rather than a gerber, SOG, or any

other

Quoted message said:

brand. Can't much beat service like that, considering Australia's lousy postal service. It would
have taken at least 2 of those days in transit, and another two of those days were weekend days,
so not much of anything gets done on weekends, so basically they recieved it, and repaired it,
and sent it back out, in ONE DAY.

Good customer service like that is also invaluable. I must admit though that the Victorinox has a
better grip and higher quality blades than the Leatherman.

Someone has pics of it somewhere, my Leatherman was used in a field surgery when a local doctor (Dr
Foley) extracted an imbedded stick from the leg of my Vernalian friend Rich. Oucheewawa.

JD

Leatherman are very good for this sort of thing, I broke a blade on a black supertool (doing
something stupid) and they replaced the whole thing, no questions asked. I wear this at work now. I
also have a Leatherman Wave and a Gerber Legend. I prefer the Legend for most things. It's a lot
bigger than the Wave. I don't carry any of them on the bike. Topeak Alien is the choice there.

Gavin MacKinnon

"Trentus" <[email hidden]> wrote in message
"]news:[email hidden]...

Quoted message said:

Slightly OT, but since many of us carry these sorts of tools with us when we are riding, then it's
possibly of some interest to some.

I Just had the tip of the pliers on my leatherman wave break last week. Lifetime warranty, so took
to shop, told could take up to 10 days.

FIVE DAYS later, and TWO of those were a weekend, I get told it's back. They replaced the broken
pliers as expected, but they also replaced BOTH the well worn blades, without even needing to be
asked (in fact I wouldn't have asked, as they were in that condition from some pretty inferior
sharpening techniques at times when I haven't had the time to do a proper sharpening.

Now THAT'S why I carry a Leatherman rather than a gerber, SOG, or any

other

Quoted message said:

brand. Can't much beat service like that, considering Australia's lousy postal service. It would
have taken at least 2 of those days in transit, and another two of those days were weekend days,
so not much of anything gets done on weekends, so basically they recieved it, and repaired it, and
sent it back out, in ONE DAY.

Trentus

"Grant Byrne" <[email hidden]> wrote in message "]news:[email hidden]...

Quoted message said:

Which dealer did you take it to?

King Of Knives in Woden ACT Australia