I received the following information from a member of LLoyds Bank staff
and having had a need to talk to visa last week on a similar incident, I
can confirm that this is happening. At this time of year approaching
Christmas, please take note and be aware.
It worked like this: Person calling says, 'this is Carl Patterson (any
name) and I'm calling from the Security and Fraud Department at VISA. My
Badge number is 12460. Your card has been flagged for an unusual
purchase pattern, and I'm calling to verify. Did you purchase an
Anti-Telemarketing Company a device/any expensive item, for £497.99 from
a marketing company based in (any town)? When you say 'No'. The caller
continues with, 'Then we will be issuing a credit to your Account. This
is a company we have been watching and the charges range from £297 To
£497, just under the £500 purchase pattern that flags most cards. Before
your next statement, the credit will be sent to (they give you your
address), is that correct?'
You say, 'Yes'. The caller continues . . 'I will be starting a fraud
investigation. If you have any questions, you should call the 0800
number listed on your card and ask for Security. You will need to refer
to this Control number. They then give you a 6-digit number. 'Do you
need me to read it again?' Caller then says he 'needs to verify you are
in possession of your card' (this is where the scam takes place as up
until now they have requested nothing!). They then ask you to turn your
card over.
There are numbers; the first 4 are 1234 (or whatever, as they have your
number anyway). The next 3 are the security numbers that verify that
you are in possession of the card' (these are the numbers they are
really after as these are the numbers you use to make internet purchases
to prove you have the card). 'Read me the 3 numbers.' When you do he
says 'That is correct. I just needed to verify that the card has not
been lost or stolen, and that you still have your card. Do you have any
other questions? Don't hesitate to call back if you do.'
You actually say very little, and they never ask for or tell you the
card number within 20 minutes the REAL VISA security department told us
a new purchase of £497.99 (amount) WAS put on the cards. Long story
made short.
What the scam wants is the 3-digit number and that once the charge goes
through, they keep changing every few days. By the time you get your
statement, you think the credit is coming, and then it's harder to
actually file a fraud report.
THE REAL VISA/MASTERCARD DEPARTMENT REINFORCED THE POINT THAT THEY WILL
NEVER ASK FOR ANYTHING ABOUT THE CARD SINCE THEY ALREADY KNOW EVERYTHING
ABOUT IT!!!!.
What makes this even more remarkable is that on Thursday I got a call
from MasterCard with a word for word repeat of the VISA Scam, they said
they are taking several of these reports daily. Feel free to tell
friends, relatives and co-workers so please pass this on to your friends.
Sniper8052