nashbar/perf bike help oh help

endroll said:

has anybody ordered from nashbar or performance bike from this forum? my bank won't verify my address so they won't fill the order...argh 😠

I've order from Nash. I had to send them a link for my Banks Contact Numbers.

JayWoo said:

I've order from Nash. I had to send them a link for my Banks Contact Numbers.

been there done that - apparently the bank would not verify my address! is it my bank's fault? am I with the worst bank in aust? (nab)

endroll said:

has anybody ordered from nashbar or performance bike from this forum? my bank won't verify my address so they won't fill the order...argh 😠

I *HAVEN'T* ordered from Nashbar/Performance because of credit card issues and, more importantly, exorbitant and difficult shipping. I had an excellent transaction with http://3ringcycles.com (who are in the USA, will price-match and accept PayPal). Also, like many others here, I have enjoyed fast service and great prices from http://www.probikekit.com/(in the UK).

roshea said:

I *HAVEN'T* ordered from Nashbar/Performance because of credit card issues and, more importantly, exorbitant and difficult shipping. I had an excellent transaction with http://3ringcycles.com (who are in the USA, will price-match and accept PayPal). Also, like many others here, I have enjoyed fast service and great prices from http://www.probikekit.com/(in the UK).

yeah i frequently use probike kit

oh and i would like to say that the guys at BIKEFORCE at Morley (Perth) are the best!!! My bike spanner was mortally wounded and they let me borrow theirs to get my pedals changed!!! Thanks guys!!!

endroll said:

has anybody ordered from nashbar or performance bike from this forum? my bank won't verify my address so they won't fill the order...argh 😠

Yeah, I buy stuff from time to time from Performance (and ProBikeKit and Sheldon). For Performance, I use an Amex card and I put the Australian merchant enquiries phone number in the comments/instructions field in the order form and then when they confirm the order by email, I reply with another reminder about verifying my address and giving them the Amex number again. I used to have problems with them but this approach seems to work.

This is what NAB says in advice it gives to merchants:

"Remember, if you are suspicious of any requests prior to despatching the goods, please call 13 25 15 and select option "1" for "Extension 500". A specialist telephone consultant will assist you."

I don't think the 13 number will work from the US, but you might try it so you can ask the NAB experts what you should about your problem/challenge.

It took me a bit of work to get the appropriate Amex number and get my standard approach to Performance sorted out.

Anyway, what did you order from them?

SteveA

In the end Amex verified me and the order was successful but NAB wouldn't! From now on I know whose services I will be using! 🙁

endroll said:

In the end Amex verified me and the order was successful but NAB wouldn't! From now on I know whose services I will be using! 🙁

And doesn't Amex have a better class of junk mail too?😉

SteveA

SteveA said:

And doesn't Amex have a better class of junk mail too?😉

SteveA

paid for by the high merchant fees and interest rates