scotty72 said:If they hassle me after a year if I wanna stop then, let 'em - they'll get sick of wasting their time.
When I tried to leave FF earlier last year (Randwick gym), they wouldn't cancel my membership unless I personally came in and made an appointment with their membership accounts manager, who only works 9-5 weekdays. Strange, since they don't have any problem signing you up on any day or night of the week.
Now of course, if you work (as I did, 7:30am-6pm at the time), this tends to be a problem. To add to that, the only day I could get some time off to go, the person I needed to talk to was on leave, and they were not prepared to have the person acting in that position perform those duties.
I asked why a face-to-face meeting was needed, and was told it was so I could complete the necessary paperwork. I requested that the paper work be given to me, so I could fill it in in my own time, and then drop it off. No - that was against the gym's policy, or whatever, and they refused to do it.
I gave up, and cancelled my credit card (was going to do that anyway - was switching cards at the time), thinking that would be the end of it.
Not so - they sent me a bill for the next month's membership when they couldn't get it off my card, plus an administration fee.
To cut a long story short, I demanded to meet with the manager later that month, explained the situation, got a whole lot of run around bullsh!t, but got what I wanted eventually (cancellation of membership). Ended up paying the month's fee though (without admin fee), because they threatened to take "further action" to recover the cost of it.
I know they wouldn't have done anything for the peanuts it was worth, but I couldn't be stuffed dealing with it any more. It was taking more time than the months membership fee was worth.
I've not been to another gym since - I'm just riding for cardio work, and invested in some free weights and an adjustable flat/decline bench for strength work. The cost is a whole lot less ($300 all up, not including bikes of course, which I already had) and I don't have to deal with any more crappy service.
Of course, the experiences of others may be different.
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