J
Joyce
Guest
Eh, I'm not adding any more phone calls to my list ... and definitely not any more to tech support
people - not this week anyway. I just now got off the phone with the HP tech support *gurus* -
trying to fix a problem on my new printer (which I finally solved on my own after sitting on hold
forever). Need to call computer place to see if I can get a new hardcopy manual for the new puter
... seems the one that came with it grew legs and walked away, never to be seen again. How it did
this in the matter of a few hours, I'll never know! Don't even get me started on the billing
department of the nursing home that keeps threatening to evict my mom because of non-payment (tons
of calls between that idjut and long term care ... trying to track down where the heck they applied
all the checks they were sent). Dentist, orthodontist, eye dr., storage facility ... are a few
others that immediately come to mind as *urgent*.
I just don't see it being the router, seems to many people are having the same problem at the same
time. Would be really odd for all our routers to go crazy at the same time. My vote goes to
angelfire and the lycos thingy. If I type in the address for the home page that you posted last
week, I can now at least access that page - which I can't by dropping out the .lycos part. But
adding it to the address of the NYNY website still doesn't work.
Joyce
On Tue, 11 Nov 2003 21:29:25 -0800, Fred <[email protected]> wrote:
>It may be the router but I really don't want to pull it out of the mix as I'm sure XP will then
>blow off steam and want to detect new hardware and all that may entail. Not that I've had too many
>problems with plug and play but why bother. I may call at&t tech support again or you could call
>your provider (G) or maybe even call linksys and ask what about the router could cause the problem.
>But others are also having the problem and I think they had other routers.
>
>I can also get to the site by dialing in....
>
>On Tue, 11 Nov 2003 12:46:23 -0500, Joyce <[email protected]> wrote:
>
>><sigh> I'm using a Linksys router ... still not connecting. You're right though, it's a great
>>router and customer service is wonderful (and patient). <grin>
>>
>>Joyce
>>
>>
>>On Tue, 11 Nov 2003 13:06:50 GMT, "Laura" <[email protected]> wrote:
>>
>>>Oh, you never installed the software to connect directly to the modem. Then never mind. My laptop
>>>has the {verizon} dsl installed so that anytime we had trouble with the connection I would
>>>connect myself directly to the modem before calling support. In one case it was the router. Then
>>>we bought the linksys and stopped having problems. Linksys are good routers. Since others are
>>>having the same problem my guess it the problem is either on their end or at Angelfire
>>>particularly if that is the only site you are having problems with. Keep bugging them. You might
>>>check with angelfire to see if they changed anything recently.
>>>
>>>"Fred" <[email protected]> wrote in message
>>>news:[email protected]...
>>>> No, I did not remove the router - I really did not want to "upset" XP into detecting new
>>>> hardware, etc, etc and so forth. Another person did it though and still could not get to the
>>>> site. But he had another router brand. So, yes, it could be the router. I don't know enough to
>>>> know why it might screen out the resolution of that particular site
>>>> - but there may be a reason.
>>>>
>>>> Is there something I can check in the router setup. They had me change the mtu (was it?) and
>>>> that did not fix it either. I have turned on/off cookies, too.
>>>>
>>>> On Mon, 10 Nov 2003 23:52:20 GMT, "Laura" <[email protected]> wrote:
>>>>
>>>> >Did you ever try connecting directly to the dsl modem to rule out your router? BTW, disabling
>>>> >ZA does not typically help resolve problems. You
>>>have
>>>> >to uninstall the program to get rid of the ZoneVector (or something like that) that could
>>>> >still cause problems.
>>>> >
>>>> >"Fred" <[email protected]> wrote in message
>>>> >news:[email protected]...
>>>> >> What is odd?? Is that one other person says he has at&t/covad and zonealarm and a router and
>>>> >> he can get to the site. I have cleared my cache, etc but that does not seem to help. I will
>>>> >> give it another week and up my inquiry!
>>>> >>
>>>> >> On Sun, 09 Nov 2003 19:17:49 -0800, Fred <[email protected]> wrote:
>>>> >>
>>>> >> >Well, as I told the tech support, none of this is mission critical but now I want to know
>>>> >> >WHY! If it does not resolve, I will bug them more.
>>>> >> >
>>>> >> >On Sun, 09 Nov 2003 04:59:16 GMT, "Laura" <[email protected]> wrote:
>>>> >> >
>>>> >> >>I saw your post in that group AFTER I posted here. Sorry about that.
>>><g>
>>>> >> >>
>>>> >> >>It looks like you are at least getting some people's attention on
>>>this
>>>> >> >>issue. Keep bugging them and you'll get it fixed eventually.
>>>> >> >>
>>>> >> >>"Fred" <[email protected]> wrote in message
>>>> >> >>news:[email protected]...
>>>> >> >>> I have posted there and actually been in phone contact. I have
>>>posted
>>>> >> >>> a bit more lengthy below somewhere on Amberlee's lead but in
>>>summary,
>>>> >> >>> they believe that angelfire has possibly changed to angelfire.lycos and the dns servers
>>>> >> >>> of AT&T-covad that do routing have not been updated. That occurs periodically as a
>>>> >> >>> natural process. If/when
>>>it
>>>> >> >>> occurs next, things might work again. Qwest is my local phone company.
>>>> >> >>>
>>>> >> >>> On Sun, 09 Nov 2003 03:40:55 GMT, "Laura" <[email protected]> wrote:
>>>> >> >>>
>>>> >> >>> >Fred,
>>>> >> >>> >
>>>> >> >>> >Who is the local telephone company that Covad is getting the DSL
>>>> >from?
>>>> >> >>> >Someone on another board commented that they were having problems
>>>> >with
>>>> >> >>their
>>>> >> >>> >dsl but it was thought to be due to something that their telco
>>>> >Verizon
>>>> >> >>did
>>>> >> >>> >but would not admit to. Have you posted in the Worldnet dsl
>>>newsgroup
>>>> >> >>yet?
>>>> >> >>> >
>>>> >> >>> >"Fred" <[email protected]> wrote in message
>>>> >> >>> >news:[email protected]...
>>>> >> >>> >> Thanks. We are still attempting to figure out what has changed. AT&T's dsl is
>>>> >> >>> >> actually covad. I don't know about Earthlink.
>>>> >> >>> >>
>>>> >> >>> >> Like you, I do not recall changing anything other then adding in ZoneAlarm. Now that
>>>> >> >>> >> could be a hint but removing it did not fix
>>>> >the
>>>> >> >>> >> problem. And I was able to use the dial-modem and get to the
>>>site.
>>>> >> >>> >>
>>>> >> >>> >> On Sat, 08 Nov 2003 01:53:01 GMT, "briezee" <[email protected]>
>>>> >wrote:
>>>> >> >>> >>
>>>> >> >>> >> >I'm another one using Earthlink DSL. My work loads the page
>>>fine.
>>>> >My
>>>> >> >>> >modem
>>>> >> >>> >> >in my computer is currently not hooked up, though I believe my
>>>> >folks'
>>>> >> >>> >dialup
>>>> >> >>> >> >Earthlink works correctly. Angelfire was working fine for me
>>>until
>>>> >> >>about
>>>> >> >>> >2
>>>> >> >>> >> >weeks ago, whenever I first starting posting in this group. I
>>>use
>>>> >Tiny
>>>> >> >>as
>>>> >> >>> >my
>>>> >> >>> >> >firewall. None my logfiles indicate any issues though.
>>>> >> >>> >> >
>>>> >> >>> >> >-Brie
>>>> >> >>> >> >
>>>> >> >>> >> >
>>>> >> >>> >> >
>>>> >> >>> >> >
>>>> >> >>> >> >Joyce <[email protected]> wrote in message
>>>> >> >>> >> >news:[email protected]...
>>>> >> >>> >> >> Hopefully you'll get this before you take off for Austin. I
>>>did
>>>> >> >>some
>>>> >> >>> >> >> experimenting on accessing the NYNY website - what I found is
>>>> >really
>>>> >> >>> >> >bizarre! It
>>>> >> >>> >> >> has absolutely nothing to do with my cache or cookies. I can
>>>> >not
>>>> >> >>> >access
>>>> >> >>> >> >any
>>>> >> >>> >> >> angelfire sites using my normal connection ... Earthlink ISP,
>>>> >DSL
>>>> >> >>> >> >connection.
>>>> >> >>> >> >> Trying to see if it was an earthlink problem, I connected to
>>>the
>>>> >> >>> >internet
>>>> >> >>> >> >through
>>>> >> >>> >> >> Access4Free using a dialup, got the website with no problem
>>>at
>>>> >all
>>>> >> >>...
>>>> >> >>> >> >making me
>>>> >> >>> >> >> think it's an earthlink problem. Now I'm even more confused.
>>>I
>>>> >> >>> >connected
>>>> >> >>> >> >once
>>>> >> >>> >> >> again to the internet, once again using a dialup connection -
>>>> >this
>>>> >> >>time
>>>> >> >>> >> >through
>>>> >> >>> >> >> Earthlink. The website once again came up with no problems.
>>>> >> >>> >Evidentally
>>>> >> >>> >> >it has
>>>> >> >>> >> >> nothing at all to do with Earthlink (on my end anyway), but
>>>for
>>>> >some
>>>> >> >>> >> >strange
>>>> >> >>> >> >> reason will not load for a faster DSL connection. Go figure!
>>>> >> >>> >> >>
>>>> >> >>> >> >> Joyce
>>>> >> >>> >> >>
>>>> >> >>> >> >>
>>>> >> >>> >> >> On Thu, 06 Nov 2003 16:40:43 GMT, Amberle3
>>>> ><[email protected]>
>>>> >> >>> >wrote:
>>>> >> >>> >> >>
>>>> >> >>> >> >> >Just a reminder that I'm off to Austin way too early on
>>>> >Saturday
>>>> >> >>> >morning
>>>> >> >>> >> >> >and won't be returning home until Thursday night. I won't
>>>have
>>>> >a
>>>> >> >>> >laptop
>>>> >> >>> >> >> >with me, and I doubt I'll be able to access a computer while
>>>> >I'm
>>>> >> >>there
>>>> >> >>> >> >> >to pick up messages so...
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >I'll try to update the website again Friday evening, and
>>>then
>>>> >that
>>>> >> >>> >will
>>>> >> >>> >> >> >be it until the following Friday. Sorry!
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >Also, is anyone still having trouble accessing the website?
>>>If
>>>> >you
>>>> >> >>> >are,
>>>> >> >>> >> >> >please send me an email and let me know what browser
>>>(including
>>>> >> >>> >version)
>>>> >> >>> >> >> >and ISP you're using - make sure to put HHH or NYNY in the
>>>> >subject
>>>> >> >>> >line
>>>> >> >>> >> >> >as my spam filter will definitely be on for while I'm away.
>>>> >I'm
>>>> >> >>> >trying
>>>> >> >>> >> >> >to figure out why some people are having trouble accessing
>>>the
>>>> >> >>website
>>>> >> >>> >> >> >and not others. If you're getting any specific errors
>>>(other
>>>> >than
>>>> >> >>> >just
>>>> >> >>> >> >> >not being able to connect) please also include that
>>>information
>>>> >in
>>>> >> >>the
>>>> >> >>> >> >> >email.
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >Thanks,
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >Amberle3
>>>> >> >>> >> >>
>>>> >> >>> >> >
>>>> >> >>> >>
>>>> >> >>>
>>>> >>
>>
people - not this week anyway. I just now got off the phone with the HP tech support *gurus* -
trying to fix a problem on my new printer (which I finally solved on my own after sitting on hold
forever). Need to call computer place to see if I can get a new hardcopy manual for the new puter
... seems the one that came with it grew legs and walked away, never to be seen again. How it did
this in the matter of a few hours, I'll never know! Don't even get me started on the billing
department of the nursing home that keeps threatening to evict my mom because of non-payment (tons
of calls between that idjut and long term care ... trying to track down where the heck they applied
all the checks they were sent). Dentist, orthodontist, eye dr., storage facility ... are a few
others that immediately come to mind as *urgent*.
I just don't see it being the router, seems to many people are having the same problem at the same
time. Would be really odd for all our routers to go crazy at the same time. My vote goes to
angelfire and the lycos thingy. If I type in the address for the home page that you posted last
week, I can now at least access that page - which I can't by dropping out the .lycos part. But
adding it to the address of the NYNY website still doesn't work.
Joyce
On Tue, 11 Nov 2003 21:29:25 -0800, Fred <[email protected]> wrote:
>It may be the router but I really don't want to pull it out of the mix as I'm sure XP will then
>blow off steam and want to detect new hardware and all that may entail. Not that I've had too many
>problems with plug and play but why bother. I may call at&t tech support again or you could call
>your provider (G) or maybe even call linksys and ask what about the router could cause the problem.
>But others are also having the problem and I think they had other routers.
>
>I can also get to the site by dialing in....
>
>On Tue, 11 Nov 2003 12:46:23 -0500, Joyce <[email protected]> wrote:
>
>><sigh> I'm using a Linksys router ... still not connecting. You're right though, it's a great
>>router and customer service is wonderful (and patient). <grin>
>>
>>Joyce
>>
>>
>>On Tue, 11 Nov 2003 13:06:50 GMT, "Laura" <[email protected]> wrote:
>>
>>>Oh, you never installed the software to connect directly to the modem. Then never mind. My laptop
>>>has the {verizon} dsl installed so that anytime we had trouble with the connection I would
>>>connect myself directly to the modem before calling support. In one case it was the router. Then
>>>we bought the linksys and stopped having problems. Linksys are good routers. Since others are
>>>having the same problem my guess it the problem is either on their end or at Angelfire
>>>particularly if that is the only site you are having problems with. Keep bugging them. You might
>>>check with angelfire to see if they changed anything recently.
>>>
>>>"Fred" <[email protected]> wrote in message
>>>news:[email protected]...
>>>> No, I did not remove the router - I really did not want to "upset" XP into detecting new
>>>> hardware, etc, etc and so forth. Another person did it though and still could not get to the
>>>> site. But he had another router brand. So, yes, it could be the router. I don't know enough to
>>>> know why it might screen out the resolution of that particular site
>>>> - but there may be a reason.
>>>>
>>>> Is there something I can check in the router setup. They had me change the mtu (was it?) and
>>>> that did not fix it either. I have turned on/off cookies, too.
>>>>
>>>> On Mon, 10 Nov 2003 23:52:20 GMT, "Laura" <[email protected]> wrote:
>>>>
>>>> >Did you ever try connecting directly to the dsl modem to rule out your router? BTW, disabling
>>>> >ZA does not typically help resolve problems. You
>>>have
>>>> >to uninstall the program to get rid of the ZoneVector (or something like that) that could
>>>> >still cause problems.
>>>> >
>>>> >"Fred" <[email protected]> wrote in message
>>>> >news:[email protected]...
>>>> >> What is odd?? Is that one other person says he has at&t/covad and zonealarm and a router and
>>>> >> he can get to the site. I have cleared my cache, etc but that does not seem to help. I will
>>>> >> give it another week and up my inquiry!
>>>> >>
>>>> >> On Sun, 09 Nov 2003 19:17:49 -0800, Fred <[email protected]> wrote:
>>>> >>
>>>> >> >Well, as I told the tech support, none of this is mission critical but now I want to know
>>>> >> >WHY! If it does not resolve, I will bug them more.
>>>> >> >
>>>> >> >On Sun, 09 Nov 2003 04:59:16 GMT, "Laura" <[email protected]> wrote:
>>>> >> >
>>>> >> >>I saw your post in that group AFTER I posted here. Sorry about that.
>>><g>
>>>> >> >>
>>>> >> >>It looks like you are at least getting some people's attention on
>>>this
>>>> >> >>issue. Keep bugging them and you'll get it fixed eventually.
>>>> >> >>
>>>> >> >>"Fred" <[email protected]> wrote in message
>>>> >> >>news:[email protected]...
>>>> >> >>> I have posted there and actually been in phone contact. I have
>>>posted
>>>> >> >>> a bit more lengthy below somewhere on Amberlee's lead but in
>>>summary,
>>>> >> >>> they believe that angelfire has possibly changed to angelfire.lycos and the dns servers
>>>> >> >>> of AT&T-covad that do routing have not been updated. That occurs periodically as a
>>>> >> >>> natural process. If/when
>>>it
>>>> >> >>> occurs next, things might work again. Qwest is my local phone company.
>>>> >> >>>
>>>> >> >>> On Sun, 09 Nov 2003 03:40:55 GMT, "Laura" <[email protected]> wrote:
>>>> >> >>>
>>>> >> >>> >Fred,
>>>> >> >>> >
>>>> >> >>> >Who is the local telephone company that Covad is getting the DSL
>>>> >from?
>>>> >> >>> >Someone on another board commented that they were having problems
>>>> >with
>>>> >> >>their
>>>> >> >>> >dsl but it was thought to be due to something that their telco
>>>> >Verizon
>>>> >> >>did
>>>> >> >>> >but would not admit to. Have you posted in the Worldnet dsl
>>>newsgroup
>>>> >> >>yet?
>>>> >> >>> >
>>>> >> >>> >"Fred" <[email protected]> wrote in message
>>>> >> >>> >news:[email protected]...
>>>> >> >>> >> Thanks. We are still attempting to figure out what has changed. AT&T's dsl is
>>>> >> >>> >> actually covad. I don't know about Earthlink.
>>>> >> >>> >>
>>>> >> >>> >> Like you, I do not recall changing anything other then adding in ZoneAlarm. Now that
>>>> >> >>> >> could be a hint but removing it did not fix
>>>> >the
>>>> >> >>> >> problem. And I was able to use the dial-modem and get to the
>>>site.
>>>> >> >>> >>
>>>> >> >>> >> On Sat, 08 Nov 2003 01:53:01 GMT, "briezee" <[email protected]>
>>>> >wrote:
>>>> >> >>> >>
>>>> >> >>> >> >I'm another one using Earthlink DSL. My work loads the page
>>>fine.
>>>> >My
>>>> >> >>> >modem
>>>> >> >>> >> >in my computer is currently not hooked up, though I believe my
>>>> >folks'
>>>> >> >>> >dialup
>>>> >> >>> >> >Earthlink works correctly. Angelfire was working fine for me
>>>until
>>>> >> >>about
>>>> >> >>> >2
>>>> >> >>> >> >weeks ago, whenever I first starting posting in this group. I
>>>use
>>>> >Tiny
>>>> >> >>as
>>>> >> >>> >my
>>>> >> >>> >> >firewall. None my logfiles indicate any issues though.
>>>> >> >>> >> >
>>>> >> >>> >> >-Brie
>>>> >> >>> >> >
>>>> >> >>> >> >
>>>> >> >>> >> >
>>>> >> >>> >> >
>>>> >> >>> >> >Joyce <[email protected]> wrote in message
>>>> >> >>> >> >news:[email protected]...
>>>> >> >>> >> >> Hopefully you'll get this before you take off for Austin. I
>>>did
>>>> >> >>some
>>>> >> >>> >> >> experimenting on accessing the NYNY website - what I found is
>>>> >really
>>>> >> >>> >> >bizarre! It
>>>> >> >>> >> >> has absolutely nothing to do with my cache or cookies. I can
>>>> >not
>>>> >> >>> >access
>>>> >> >>> >> >any
>>>> >> >>> >> >> angelfire sites using my normal connection ... Earthlink ISP,
>>>> >DSL
>>>> >> >>> >> >connection.
>>>> >> >>> >> >> Trying to see if it was an earthlink problem, I connected to
>>>the
>>>> >> >>> >internet
>>>> >> >>> >> >through
>>>> >> >>> >> >> Access4Free using a dialup, got the website with no problem
>>>at
>>>> >all
>>>> >> >>...
>>>> >> >>> >> >making me
>>>> >> >>> >> >> think it's an earthlink problem. Now I'm even more confused.
>>>I
>>>> >> >>> >connected
>>>> >> >>> >> >once
>>>> >> >>> >> >> again to the internet, once again using a dialup connection -
>>>> >this
>>>> >> >>time
>>>> >> >>> >> >through
>>>> >> >>> >> >> Earthlink. The website once again came up with no problems.
>>>> >> >>> >Evidentally
>>>> >> >>> >> >it has
>>>> >> >>> >> >> nothing at all to do with Earthlink (on my end anyway), but
>>>for
>>>> >some
>>>> >> >>> >> >strange
>>>> >> >>> >> >> reason will not load for a faster DSL connection. Go figure!
>>>> >> >>> >> >>
>>>> >> >>> >> >> Joyce
>>>> >> >>> >> >>
>>>> >> >>> >> >>
>>>> >> >>> >> >> On Thu, 06 Nov 2003 16:40:43 GMT, Amberle3
>>>> ><[email protected]>
>>>> >> >>> >wrote:
>>>> >> >>> >> >>
>>>> >> >>> >> >> >Just a reminder that I'm off to Austin way too early on
>>>> >Saturday
>>>> >> >>> >morning
>>>> >> >>> >> >> >and won't be returning home until Thursday night. I won't
>>>have
>>>> >a
>>>> >> >>> >laptop
>>>> >> >>> >> >> >with me, and I doubt I'll be able to access a computer while
>>>> >I'm
>>>> >> >>there
>>>> >> >>> >> >> >to pick up messages so...
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >I'll try to update the website again Friday evening, and
>>>then
>>>> >that
>>>> >> >>> >will
>>>> >> >>> >> >> >be it until the following Friday. Sorry!
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >Also, is anyone still having trouble accessing the website?
>>>If
>>>> >you
>>>> >> >>> >are,
>>>> >> >>> >> >> >please send me an email and let me know what browser
>>>(including
>>>> >> >>> >version)
>>>> >> >>> >> >> >and ISP you're using - make sure to put HHH or NYNY in the
>>>> >subject
>>>> >> >>> >line
>>>> >> >>> >> >> >as my spam filter will definitely be on for while I'm away.
>>>> >I'm
>>>> >> >>> >trying
>>>> >> >>> >> >> >to figure out why some people are having trouble accessing
>>>the
>>>> >> >>website
>>>> >> >>> >> >> >and not others. If you're getting any specific errors
>>>(other
>>>> >than
>>>> >> >>> >just
>>>> >> >>> >> >> >not being able to connect) please also include that
>>>information
>>>> >in
>>>> >> >>the
>>>> >> >>> >> >> >email.
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >Thanks,
>>>> >> >>> >> >> >
>>>> >> >>> >> >> >Amberle3
>>>> >> >>> >> >>
>>>> >> >>> >> >
>>>> >> >>> >>
>>>> >> >>>
>>>> >>
>>