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Giro: Crash Protection Policy

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01 / Original postGiro: Crash Protection PolicyEmail address hidden · 7 Nov 2005 02 / This pagePosts 1–7Page 1 of 1 · chronological order 03 / Latest replyPost #7Alex Rodriguez · 8 Nov 2005

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Cycling Equipment
Published
7 November 2005
Last activity
8 November 2005
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Email address hidden
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  1. Original post
    Email address hidden
    Archived post
    #1

    I crashed this weekend (two guys went down in front of me, nothing I
    could do except eject over the bars, and saulted' over onto my shoulder
    and head for those morbidly curious), and ended up cracking the hard
    grey foam near the left temple of the helmet.

    Helmet was an 04' E2 which barely had 10 months on it so it is kinda of
    a bummer, but at least I still have my skull intact!

    Anyways, called up Giro and it seems the Crash Protection Policy has
    changed. Instead of sending in the damaged helmet, receipt, and
    description of the incident - after which they would send you some
    credit voucher (don't know how much) towards purchase of a new Giro
    Helmet at your LBS.

    It seems they now take the information over the phone and depending on
    the model give you 30% off a helmet purchased directly from them at
    retail price. In my case, it is a moot point because most helmets this
    time of year are on sale for about the Retail minus 30% off or more
    anyways.

    The customer service at Giro were pretty cool and explained it to me so
    I have no problems with that and I think they have a great product..

    Anyways this is just a heads-up (no pun intended) on my experience with
    this.

    L.

    Report
  2. 666.org
    Archived post
    #2

    I predict the helmet trolls will soon be gathering for a feeding
    frenzy...

    Report
  3. Email address hidden
    Archived post
    #3

    I just did a search and read the past posts on this...yikes

    Report
  4. Pat
    Archived post
    #4

    How did you keep from screwing up your collarbone in the fall? My congrats
    if it isn't broken. It seems that everyone breaks their collarbone in a
    bike accident.

    Pat in TX

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  5. Ron Ruff
    Archived post
    #5
    Pat said:

    How did you keep from screwing up your collarbone in the fall? My congrats
    if it isn't broken. It seems that everyone breaks their collarbone in a
    bike accident.

    Or in my case the ligament that attaches the collar bone to the
    shoulder. Once they are gone though, you don't have to worry about
    tearing them again...

    Report
  6. Email address hidden
    Archived post
    #6

    In my case, I was lucky in that the impact was towards the rear part of
    the shoulder (heh - and also distributed on my bent neck and head as
    well) took the brunt of it and I sorta diagonal judo rolled out of it
    if you can picture that.

    I've separated my shoulder before (class 2) and that's no fun either.
    I'm a clyde so a lot of weight comes down on that, but there's a lot of
    beef there padding everything, so I don't know if thats good or bad.

    L.

    Report
  7. Alex Rodriguez
    Archived post
    #7

    In article <[email hidden]>,
    [email hidden] says...

    Quoted message said:

    Anyways, called up Giro and it seems the Crash Protection Policy has
    changed. Instead of sending in the damaged helmet, receipt, and
    description of the incident - after which they would send you some
    credit voucher (don't know how much) towards purchase of a new Giro
    Helmet at your LBS.
    It seems they now take the information over the phone and depending on
    the model give you 30% off a helmet purchased directly from them at
    retail price. In my case, it is a moot point because most helmets this
    time of year are on sale for about the Retail minus 30% off or more
    anyways.
    The customer service at Giro were pretty cool and explained it to me so
    I have no problems with that and I think they have a great product..
    Anyways this is just a heads-up (no pun intended) on my experience with
    this.

    Hold the helmet till next spring, when helmets are not on sale. Then get
    30% off a new model.
    ------------
    Alex

    Report

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