(Radioactive Man) may have said:I got a new set of Ultegra/Open Pro wheels from SuperGo the other day and I found that two spokes
of the front wheel are bent slightly.
Call Supergo and see what they have to say, If there was no obvious damage to the carton, it should
be their problem. If there was shipping damage, it's between the carrier and the shipper as to
whether the problem was improper handling or improper packing.
Quoted message said:The two spokes are bent at the section between the 2nd and 3rd cross (cross 3 pattern). Also, this
wheel is slightly out of true.
Should I send them back or just true the wheel and live with the bent spokes?
If this was an in-service issue in the field, I'd say true it and continue. For an in-service
incident discovered at home, I'd add "straighten" to that, along with inspecting the rim closely for
distorted nipple holes. Since the spokes were bent as received, it should fall to the vendor or
carrier to fix it.
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