CTC membership admin

David Martin said:

'Tis [censored] is it not?

One would expect an organisation that is worried about losing existing
memebrs to send out renewal notices in a timely manner. So I get
nothing at all and my membership lapsed a few days ago. Nothing on the
website about membership renewal.

One can only presume the new membership administration (it is
contracted out, is it not?) need a serious bit of backside kicking.

It's disastrous. At one point they were putting all credit card
payments through a printer cartridge company in Southsea.

Quoted message said:

Quoted message said:

I have emailed CTC and hopefully will get something in the post soon.
It isn't that hard to run a membership database well for a competent
IT person.

..d

It's a complete disaster as it is.Good to hear it is to be changed,tis
difficult to see how it could be any worse.

I got a reply from CTC membership telling me that a renewal was in the
post, and that my membership wasn't due till July.

My reply:

'My apologies. I was confused by my membership card stating "Valid
until 10/06/2005".'

I'd call them a bunch of clowns but clowns are actually useful members
of society.

...d

David Martin said:

'Tis [censored] is it not?

One would expect an organisation that is worried about losing existing
memebrs to send out renewal notices in a timely manner. So I get
nothing at all and my membership lapsed a few days ago. Nothing on the
website about membership renewal.

One can only presume the new membership administration (it is
contracted out, is it not?) need a serious bit of backside kicking.

I wasn't too happy with the way my renewal was handled in January.
Here's a link to thread where this was discussed then;
<http://tinyurl.co.uk/dqor>.

Full url =
<http://groups-beta.google.com/group/uk.rec.cycling/browse_frm/thread/36fbef8afb4e9795/>.

--
Dave...

"David Martin" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

'Tis [censored] is it not?

One would expect an organisation that is worried about losing existing
memebrs to send out renewal notices in a timely manner. So I get
nothing at all and my membership lapsed a few days ago. Nothing on the
website about membership renewal.

One can only presume the new membership administration (it is
contracted out, is it not?) need a serious bit of backside kicking.

Having just got bike down from the loft, polished my cycle clips and
rejoined CTC after an absence of several years I must say I was a little
disappointed by the changes in CTC (and not just the silly new logo):

- No more shop in Godalming full of all those often esoteric or
old-fashioned things that you might just need one day, just a bog standard
reduction off the bog standard mass-market kit sold by Evans.
- I'm sure when I joined in my youth I received tons of bumf including a
little handbook. All I got this time was a few bits of junk mail called a
"Welcome Pack" containing almost no substance whatsoever (and a leaflet
offering me yet another bloody credit card!).
- And a month after I paid I've yet to receive a copy of Cycletouring, or
whatever the magazine may be called these days.

No doubt someone will tell me that CTC had to "modernise" to attract younger
members, but so far I'm not too impressed. Never mind - the bike's just
fine!

Smithy said:

- And a month after I paid I've yet to receive a copy of Cycletouring, or
whatever the magazine may be called these days.

Cycle is bi-monthly, so that's not necessarily a terrible [censored] up, at
least...

Pete.
--
Peter Clinch Medical Physics IT Officer
Tel 44 1382 660111 ext. 33637 Univ. of Dundee, Ninewells Hospital
Fax 44 1382 640177 Dundee DD1 9SY Scotland UK
net [email hidden] http://www.dundee.ac.uk/~pjclinch/

Smithy said:

Having just got bike down from the loft, polished my cycle clips and
rejoined CTC after an absence of several years I must say I was a little
disappointed by the changes in CTC (and not just the silly new logo):

- No more shop in Godalming full of all those often esoteric or
old-fashioned things that you might just need one day, just a bog standard
reduction off the bog standard mass-market kit sold by Evans.

So no Campag kit anymore.

Quoted message said:

- I'm sure when I joined in my youth I received tons of bumf including a
little handbook. All I got this time was a few bits of junk mail called a
"Welcome Pack" containing almost no substance whatsoever (and a leaflet
offering me yet another bloody credit card!).
- And a month after I paid I've yet to receive a copy of Cycletouring, or
whatever the magazine may be called these days.

Got my Welcome Pack yesterday, complete with magazine. Looks like I
could end up living next door to the new HQ. It doesn't seem to mention
where in Guildford it is going to be.

Quoted message said:

No doubt someone will tell me that CTC had to "modernise" to attract younger
members, but so far I'm not too impressed. Never mind - the bike's just
fine!

The (membership) money will do some good for a lot of cyclists, glad to
hear the bike's ok.

Terry D