Contact for Altura?

"MSA" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Does anybody know of a website or contact email for Altura?

I've Googled but found nothing..surely they have something?

Thank in advance,

Apparently it's this:

http://www.zyro.co.uk/products_brands.asp?b1ref=alt

--
Simon Mason
http://www.simonmason.karoo.net

Quoted message said:

"MSA" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Does anybody know of a website or contact email for Altura?

I've Googled but found nothing..surely they have something?

Thank in advance,

Apparently it's this:

http://www.zyro.co.uk/products_brands.asp?b1ref=alt

Strange. Thanks Simon.

--
Mark
______________________________________
Nerves of Steel, Heart of Gold, Knob of Butter

MSA said:

Strange. Thanks Simon.

I too have had problems with this! Altura do not have a public face...
at all. Zyro are the UK distributor and will not deal with members of
the public (IME). The only way to get any information about Altura stuff
is through the retailers, who may well know nothing. If I had known this
when I bought my Nevis Lite, I'd have looked for alternatives.

Good luck with your quest... whatever it may be. If it involves repairs,
I'd recommend finding a good tailer!

Jon

Jon Senior said:

I too have had problems with this! Altura do not have a public face...
at all. Zyro are the UK distributor and will not deal with members of
the public (IME). The only way to get any information about Altura stuff
is through the retailers, who may well know nothing.

Zyro will deal with the public. In fact when I was looking for a
pannier hook my LBS apologised for not being able to source one himself
because Zyro won't tell dealers about stock in other outlets, but he
gave me their number pointing out they would tell /me/ where I could get
one. And they did.

Pete.
--
Peter Clinch Medical Physics IT Officer
Tel 44 1382 660111 ext. 33637 Univ. of Dundee, Ninewells Hospital
Fax 44 1382 640177 Dundee DD1 9SY Scotland UK
net [email hidden] http://www.dundee.ac.uk/~pjclinch/

Quoted message said:

Jon Senior said:

I too have had problems with this! Altura do not have a public face... at
all. Zyro are the UK distributor and will not deal with members of the
public (IME). The only way to get any information about Altura stuff is
through the retailers, who may well know nothing.

Zyro will deal with the public. In fact when I was looking for a pannier
hook my LBS apologised for not being able to source one himself because Zyro
won't tell dealers about stock in other outlets, but he gave me their number
pointing out they would tell /me/ where I could get one. And they did.

Pete.

All I wanted to know was if a waterproof cover is available for my new
Arran post pack. My panniers and a rack bag I have come with great
covers, this has come with nothing. Bummer.

--
Mark
______________________________________
Nerves of Steel, Heart of Gold, Knob of Butter

Peter Clinch said:

Zyro will deal with the public. In fact when I was looking for a
pannier hook my LBS apologised for not being able to source one himself
because Zyro won't tell dealers about stock in other outlets, but he
gave me their number pointing out they would tell /me/ where I could get
one. And they did.

When was this? My last attempt at contacting them involved a number of
phone calls, all of which went straight to answerphone and none of my
messages received responses. EBC suggested Tiso, who suggested buying a
new jacket (Well they would, wouldn't they). I'm currently looking for a
tailer in Edinburgh who might take up the challenge. I really don't
fancy spending another £65+ to solve what ought to be a simple repair
problem.

And I still don't know anything about Altura. I thought they were a UK
company but AFAICT they don't actually exist!

Jon

in message <[email hidden]>, Jon Senior

jon_AT_restlesslemon_DOT_co_DOT_uk ('') said:

And I still don't know anything about Altura. I thought they were a UK
company but AFAICT they don't actually exist!

Not just a UK company but (allegedly) a Scottish company. However, I
don't know anything more than that, and although Companies House knows
about ten companies with names starting 'Altura' none of them states
their principal business as 'clothing'. It's a bit odd, I do agree!
Still, good clothes.

--
[email hidden] (Simon Brooke) http://www.jasmine.org.uk/~simon/

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