click click click revisited

"greggery peccary" <.@.> wrote in message
news:[email hidden]...

Quoted message said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

"Welding - Aluminum and alloys" in your local Yellow Pages.

YMMV.

B.

greggery peccary said:

is there a cost effective way to fix a crack in an aluminum frame?

No.

greggery peccary said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

a certified welder can help and even more if they make frames too.
All is not lost. Check your local bike shop and maybe they can help.
The frame maker may also be of help too. A lot of frames maintain a
warranty against such failures.

greggery peccary said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

Replacement. (Don't screw with welding and all that; life's too short,
man.)

See if it's warrantied. If not, either buy a similar replacement frame
(should be pretty cheap?) and swap everything over, or buy a whole new bike
and keep the old stuff for backups or a rainy day project bike.

Time to go...SHOPPING!

Glad you found it (and not the hard way),

Sorni

"mrbubl" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

greggery peccary said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

a certified welder can help and even more if they make frames too.
All is not lost. Check your local bike shop and maybe they can help.
The frame maker may also be of help too. A lot of frames maintain a
warranty against such failures.

i called REI & they told me it was too old (2003) and that they (novara)
dont sell the frames by themselves. they did tell me that i could try to
invoke the "satisfaction guarantee"
-alan (member since '92)

"Bill Sornson" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

greggery peccary said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

Replacement. (Don't screw with welding and all that; life's too short,
man.)

See if it's warrantied. If not, either buy a similar replacement frame
(should be pretty cheap?) and swap everything over, or buy a whole new

bike

Quoted message said:

and keep the old stuff for backups or a rainy day project bike.

Time to go...SHOPPING!

Glad you found it (and not the hard way),

Sorni

thanks. ya now my prob is finding a frame that fits like the novara! rei
tells me they dont sell the frames by themselves and i remember it was the
only bike that fit me well. it's got a little longer reach. the bianchis and
treks made me feel smushed and falling over the front 🙁

greggery peccary said:

"Bill Sornson" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

greggery peccary said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

Replacement. (Don't screw with welding and all that; life's too
short, man.)

See if it's warrantied. If not, either buy a similar replacement
frame (should be pretty cheap?) and swap everything over, or buy a
whole new bike and keep the old stuff for backups or a rainy day
project bike.

Time to go...SHOPPING!

Glad you found it (and not the hard way),

Sorni

thanks. ya now my prob is finding a frame that fits like the novara!
rei tells me they dont sell the frames by themselves and i remember
it was the only bike that fit me well. it's got a little longer
reach. the bianchis and treks made me feel smushed and falling over
the front 🙁

Ebay? Craigslist? Even if you only find complete Novara bikes, might be
your best bet.

Live long and click-free!

Sorni

"greggery peccary" wrote: i called REI & they told me it was too old
(2003) and that they (novara) dont sell the frames by themselves. (clip)
^^^^^^^^^^^^^^^^
Unthinkable. A reputable store sells you a bike, and three years later
tells you it is junk? Got to a higher level of management and ask for some
form of satisfaction. If those bikes are really that short lived and
unreliable, they should discontinue the line, and tell the manufacturer
why.

Leo Lichtman said:

"greggery peccary" wrote: i called REI & they told me it was too old
(2003) and that they (novara) dont sell the frames by themselves.
(clip) ^^^^^^^^^^^^^^^^

Quoted message said:

Unthinkable. A reputable store sells you a bike, and three years
later tells you it is junk? Got to a higher level of management and
ask for some form of satisfaction. If those bikes are really that
short lived and unreliable, they should discontinue the line, and
tell the manufacturer why.

Leo, why did you "clip" his very next sentence? "they did tell me that i
could try to invoke the "satisfaction guarantee"

(Granted, it's missing capital letters and punctuation, but... <eg> )

If the crack is truly a frame failure and not due to any "special event"
(such as a crash, chronic shoe rubbing {?}, or whatever), then yes, the OP
should at least talk to REI about a replacement. Can't hurt to ask.

"Bill Sornson" wrote: Leo, why did you "clip" his very next sentence?
"they did tell me that i could try to invoke the "satisfaction guarantee"
(clip)
^^^^^^^^^^^^^^^^
Because it sounds like a lame effort to put the customer off. This clearly
a frame failure that should not have occurred, and the customer should not
have the burden of making it right. A "satisfaction warranty" generally
applies when the customer discovers, soon after the purchase, that he does
not like the product.

The dealer should have said, "This is not your fault. We will try to
convince the manufacturer to send a replacement frame. If they're no longer
made, then they owe you a new bike. If they let us down completely, would
you let us take it to a frame builder and have it welded and painted at our
expense?

Leo Lichtman said:

"Bill Sornson" wrote: Leo, why did you "clip" his very next
sentence? "they did tell me that i could try to invoke the
"satisfaction guarantee" (clip)
^^^^^^^^^^^^^^^^

Quoted message said:

Because it sounds like a lame effort to put the customer off. This
clearly a frame failure that should not have occurred, and the
customer should not have the burden of making it right. A
"satisfaction warranty" generally applies when the customer
discovers, soon after the purchase, that he does not like the product.

The dealer should have said, "This is not your fault. We will try to
convince the manufacturer to send a replacement frame. If they're no
longer made, then they owe you a new bike. If they let us down
completely, would you let us take it to a frame builder and have it
welded and painted at our expense?

Sigh. This time you clipped what *I* wrote right after what you quoted:
"If the crack is truly a frame failure and not due to any "special event"
(such as a crash, chronic shoe rubbing {?}, or whatever), then yes, the OP
should at least talk to REI about a replacement. Can't hurt to ask."

(Actually, Leo, I realize that you are really "clipping" things at all,
right? You're cutting and pasting for some reason? Anyway...)

Gorgeous day out there; time to (at least start thinking about a) ride!

Happy 4th... B

"Bill Sornson" wrote: Sigh. This time you clipped what *I* wrote right
after what you quoted:

Quoted message said:

"If the crack is truly a frame failure and not due to any "special event"
(such as a crash, chronic shoe rubbing {?}, or whatever), then yes, the OP
should at least talk to REI about a replacement. Can't hurt to ask."

(Actually, Leo, I realize that you are really "clipping" things at all,
right? You're cutting and pasting for some reason? Anyway...) (may I
clip here?)

^^^^^^^^^^^^^^^^^
Bill, first of all, it seems we pretty well agree on what the customer has a
right to expect, and what the dealer ought to do. Second, when I clip, is
is never with the intent to change the meaning. I assume we all read the
posts in sequence, so I clip in order to direct attention to the particular
point I am trying to address. I wish more people would do this--I get so
tired of scanning and re-scanning what I have already read, looking for the
reply. The way I do it is a lot more work than just clicking "Reply Group,"
so if I am out of line, I would be happy to change.

Leo Lichtman said:

"Bill Sornson" wrote: Sigh. This time you clipped what *I* wrote
right after what you quoted:

Quoted message said:

"If the crack is truly a frame failure and not due to any "special
event" (such as a crash, chronic shoe rubbing {?}, or whatever),
then yes, the OP should at least talk to REI about a replacement. Can't
hurt to ask." (Actually, Leo, I realize that you are really "clipping"
things at
all, right? You're cutting and pasting for some reason? Anyway...)
(may I clip here?)

^^^^^^^^^^^^^^^^^
Bill, first of all, it seems we pretty well agree on what the
customer has a right to expect, and what the dealer ought to do. Second,
when I clip, is is never with the intent to change the
meaning. I assume we all read the posts in sequence, so I clip in
order to direct attention to the particular point I am trying to
address. I wish more people would do this--I get so tired of
scanning and re-scanning what I have already read, looking for the
reply. The way I do it is a lot more work than just clicking "Reply
Group," so if I am out of line, I would be happy to change.

How about hitting "Reply Group" and then deleting excess stuff?

My only point, Leo, was that in two posts in a row you snipped (or at least
didn't paste back) sentences that directly addressed what you went on to
write! Seriously, it's almost comical.

Oh, well... I had a fun ride. Hot, short, sweet. Now to a party and pig
outsville...

B

"Bill Sornson" wrote: (clip) Seriously, it's almost comical. (clip)
^^^^^^^^^^^^^^^^^
"Seriously, it's almost comical," IS comical. I guess you meant it to be.

"greggery peccary" <.@.> wrote in message
news:[email hidden]...

Quoted message said:

"Bill Sornson" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

greggery peccary said:

aha! it's the chainstay- it's cracked!
is there a cost effective way to fix a crack in an aluminum frame?

Replacement. (Don't screw with welding and all that; life's too short,
man.)

See if it's warrantied. If not, either buy a similar replacement frame
(should be pretty cheap?) and swap everything over, or buy a whole new

bike

Quoted message said:

and keep the old stuff for backups or a rainy day project bike.

Time to go...SHOPPING!

Glad you found it (and not the hard way),

Sorni

thanks. ya now my prob is finding a frame that fits like the novara! rei
tells me they dont sell the frames by themselves and i remember it was the
only bike that fit me well. it's got a little longer reach. the bianchis
and
treks made me feel smushed and falling over the front 🙁

Which model Novara?

Quoted message said:

"Frank Drackman" <[email hidden]> wrote in
news:[email hidden]:

Quoted message said:

"greggery peccary" <.@.> wrote in message
news:[email hidden]...

Quoted message said:

"Bill Sornson" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

greggery peccary wrote:
> aha! it's the chainstay- it's cracked!
> is there a cost effective way to fix a crack in an aluminum frame?

Replacement. (Don't screw with welding and all that; life's too
short, man.)

.... much stuff deleted...

Quoted message said:

REI should give you a new bike. Last year, a coworker of mine had a 7
year old Novara mountain bike and the chainstay broke. REI replaced the
entire bike as they no longer could replace the frame and the frame had
a lifetime guarantee.

His biggest complaint was that he lost the customization that he had
done to his old bike (basically replacing the 42 chainring with a 44)

I'd go back to REI and start working my way up through the management
chain. A Novara frame is guarenteed again failure during normal use so
it sounds like they owe you a new bike.

For the record it was a Portland, OR area REI that replaced the bike
with no problems.

Good luck,

John Bucsek

J

Quoted message said:

REI should give you a new bike. Last year, a coworker of mine had a 7
year old Novara mountain bike and the chainstay broke. REI replaced the
entire bike as they no longer could replace the frame and the frame had
a lifetime guarantee.

His biggest complaint was that he lost the customization that he had
done to his old bike (basically replacing the 42 chainring with a 44)

I'd go back to REI and start working my way up through the management
chain. A Novara frame is guarenteed again failure during normal use so
it sounds like they owe you a new bike.

For the record it was a Portland, OR area REI that replaced the bike
with no problems.

Good luck,

John Bucsek

thanks for all the responses. i did just that. the fellow i spoke to on
the phone obviously had no idea what he was talking about (it was the
REI in Redmond, WA BTW). i took the bike in to redmond on wed. and a
senior employee was there (maybe the mgr of the repair dept). they have
a new '05 frame for me and are putting my old parts on. i am glad they
could just replace the frame cos i had replaced a lot of the old 105
stuff with new ultegra. turns out the headset is different "zero stack"
so it will take a few days to get back. time to dust off the MTB
backup!
go George!
-alan (OP)

greggery peccary said:

J

Quoted message said:

REI should give you a new bike. Last year, a coworker of mine had a
7 year old Novara mountain bike and the chainstay broke. REI
replaced the entire bike as they no longer could replace the frame
and the frame had a lifetime guarantee.

His biggest complaint was that he lost the customization that he had
done to his old bike (basically replacing the 42 chainring with a 44)

I'd go back to REI and start working my way up through the management
chain. A Novara frame is guarenteed again failure during normal use
so it sounds like they owe you a new bike.

For the record it was a Portland, OR area REI that replaced the bike
with no problems.

Good luck,

John Bucsek

thanks for all the responses. i did just that. the fellow i spoke to
on the phone obviously had no idea what he was talking about (it was
the REI in Redmond, WA BTW). i took the bike in to redmond on wed.
and a senior employee was there (maybe the mgr of the repair dept).
they have a new '05 frame for me and are putting my old parts on. i
am glad they could just replace the frame cos i had replaced a lot of
the old 105 stuff with new ultegra. turns out the headset is
different "zero stack" so it will take a few days to get back. time
to dust off the MTB backup!

Beautimous.

Now if that NEW rig has a click... (meds, maybe? 🙂 )