I've had my Specialized Tarmac Pro for about two months now - I was
cleaning it the other day and noticed the chainstay protector (a
carbon fiber plate) was skewed sitting about 75-deg up from the
chainstay. And right there where the plate used to be was a nice deep
gouge in the carbon. There is some grease on the plate but no damage
to it. The LBS guys say the damage is deep enough to cause structural
problems (it didn't look too deep to me, but it *is* into the carbon).
Jeez.
I took the frame back to the LBS who tried to get Specialized to
replace it based on the fact the plate came off, but Specialized said,
"Dude, takka hike!"
Everyone who has seen it sez some type of chain suck caused this but I
can't remember, for the life of me any such an episode, let alone one
that would cause a serious gouge.
In the past Specialized has warranty replaced frames that I thought
were in much better shape (a couple of the old glued carbon tube
frames that were oxiding at the joints)
My questions for the group:
Has anyone seen this problem with carbon fiber frames? Sounds like a
little chainsuck protector would be a good insurance item for owners.
Is there any appeal route from Specialized? The LBS is sending in the
frame to see if they change their mind.
Do you think the warranty should cover chain suck if the problem was
the chainstay protector came off?
I guess I gotta go back to steel 🙂
Thanks,
Steve