Anyone have experience with warranty of a broken frame. This is a Pinarello Prince that came to a sudden halt when the rear dropout and hanger broke away at 30 mph and wrapped around the rear cluster. Not a crash but the frame broke through the dropout where the axel adjusting screw is while I was riding. The breakaway hanger is still attached.
mail me directly [email hidden] and thanks for the help in advance.
I have contacted the dealer who is slowly working with me and had no reply from the US & Canadian distributors or Pinarello in Italy. I continue to try to contact them every other day.
Most steel frames are guaranteed for 10 years or for life. Aluminium is usually guaranteed for 2 years upwards. Cannondale for life. I've had about 6 frames failures in my time. Two were in steel frames above the bottom bracket. One was a magnesium frame (Kirk), the worst bike ever made. The others were 2 steel frames near rear right dropout, and one aluminium frame in the same position.
dabrains-<< Anyone have experience with warranty of a broken frame. This is a Pinarello Prince that came to a sudden halt when the rear dropout and hanger broke
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<< I have contacted the dealer who is slowly working with me and had no reply from the US & Canadian distributors or Pinarello in Italy. I continue to try to contact them every other day >><BR><BR>
Gita Sports, the US distributor, is generally very good in the warranty department. Don't know about the Canadian one.
Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302 (303)440-3535 vecchios.comvecchios.comOpen ↗ "Ruote convenzionali costruite eccezionalmente bene"
"Gearóid Ó Laoi/Garry Lee" <[email hidden]> wrote in message "]news:[email hidden]...
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Frames do crack.
Is this steel?
Most steel frames are guaranteed for 10 years or for life. Aluminium is usually guaranteed for 2 years upwards. Cannondale for
life.
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I've had about 6 frames failures in my time. Two were in steel frames above the bottom bracket. One was a magnesium frame (Kirk), the worst bike ever made. The others were 2 steel frames near rear right dropout, and one
aluminium
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frame in the same position.
The people I know who break frames that often are either very big (>200lbs) and fairly powerful or average size and extremely powerful. Which are you?
"Glenn OConnor" <[email hidden]> wrote in :"]news:[email hidden]:
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Anyone have experience with warranty of a broken frame. This is a Pinarello Prince that came to a sudden halt when the rear dropout and hanger broke away at 30 mph and wrapped around the rear cluster. Not a crash but the frame broke through the dropout where the axel adjusting screw is while I was riding. The breakaway hanger is still attached.
mail me directly [email hidden] and thanks for the help in advance.
I have contacted the dealer who is slowly working with me and had no reply from the US & Canadian distributors or Pinarello in Italy. I continue to try to contact them every other day.
Glenn
Had a Litespeed Classic break at the right chainstay/dropout. Unfortunately this was in the second week of a 7 week vacation in France and about 1k from the top of Mt Ventoux. They repaired it no questions, however when I asked them if they had inspected the rest of the welds they asked why?
Anyone have experience with warranty of a broken frame. This is a Pinarello Prince that came to a sudden halt when the rear dropout and hanger broke away at 30 mph and wrapped around the rear cluster. Not a crash but the frame broke through the dropout where the axel adjusting screw is while I was riding. The breakaway hanger is still attached.
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mail me directly [email hidden] and thanks for the help in advance.
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I have contacted the dealer who is slowly working with me and had no reply from the US & Canadian distributors or Pinarello in Italy. I continue to try to contact them every other day.
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Glenn
A lot of racing frames from europe have only a 1-year guarantee. Especially the Italian ones. Your first step is to find out what is the length of the guarantee. This is usually available on the importer's web site. There were howls of pain this of forum a few months ago from someone else whose DeRosa had broken after only 18 months.
Your first step before _buying_ the bicycle should be the get the warranty information in writing. If you cannot get warranty information in writing, then imho you should treat the item as used, which usually means a 30-40% reduction in value v.s. a brand new item.
