Australia and New Zealand · Public discussion

Bontrager Select Wheels - Cracks in Rim

Started by Beanzy · · Last activity · 11 posts · 1,339 views

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Australia and New Zealand
Published
14 July 2006
Last activity
17 July 2006
Original author
Beanzy
Posts
11
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  1. G'day All,

    I purcahsed a new Trek 1400 in october last year.

    I got a broken spoke on the weekend and dropped off the wheel at the LBS and
    got a phone call later stating that the rim is cracked and that it is
    unsafe to ride. The LBS was in contact with Trek to ascertain warranty
    issues etc. The Trek rep wasnt in but they will keep me posted.

    I looked at the cracks yesterday and my god they were everywhere although i
    didn.t notice them when fixing a puincture the day before! My question to
    the group is about their experiences whit this wheelset. I did a google
    search and it seems that some Bontrager wheelsets have a symptom of cracks
    as well as overtensioned spokes. My whee/bike has been reguraly serviced by
    LBS in the time i have had it.

    Assuming that trek replace the wheel all is good, but how do i prevent it
    happening again or is it a suck and see?

    If they do not replace the wheel any recommendations on a new wheel set?.
    For the record i am a "larger" rider approx 120kg but they weight is coming
    off. I can also do a mean sprint!

    Cheers

    Beanzy

  2. Beanzy said:

    G'day All,

    Assuming that trek replace the wheel all is good, but how do i prevent it
    happening again or is it a suck and see?

    Although Bleve will probably have something to say, if you post this to
    rec.bicycles.tech, there's a Trek head who runs a largish bike shop in
    the US who will probably have a good idea. He's usually very helpful
    with all things Trek.

    --
    ..dt

  3. Same thing happened to me recently, and Trek did replace the rim.

  4. Beanzy said:

    G'day All,

    I purcahsed a new Trek 1400 in october last year.

    I got a broken spoke on the weekend and dropped off the wheel at the LBS and
    got a phone call later stating that the rim is cracked and that it is
    unsafe to ride. The LBS was in contact with Trek to ascertain warranty
    issues etc. The Trek rep wasnt in but they will keep me posted.

    I looked at the cracks yesterday and my god they were everywhere although i
    didn.t notice them when fixing a puincture the day before! My question to
    the group is about their experiences whit this wheelset. I did a google
    search and it seems that some Bontrager wheelsets have a symptom of cracks
    as well as overtensioned spokes. My whee/bike has been reguraly serviced by
    LBS in the time i have had it.

    Assuming that trek replace the wheel all is good, but how do i prevent it
    happening again or is it a suck and see?

    If they do not replace the wheel any recommendations on a new wheel set?.
    For the record i am a "larger" rider approx 120kg but they weight is coming
    off. I can also do a mean sprint!

    Cheers

    Beanzy


    I too am a large lad.

    Might I suggest for the larger gentleman: DT Swiss hubs, DT Swiss spokes, 32 hole Ritchey DS rims, hand built. In a fetching shade of black, to go with anything sir might be wearing while riding.

    SteveA

  5. Beanzy said:

    G'day All,

    I purcahsed a new Trek 1400 in october last year.

    🙂 Looks like Mike has already responded to your post on
    rec.bicycles.tech.

    --
    ..dt

  6. Beanzy said:

    Assuming that trek replace the wheel all is good, but how do
    i prevent it happening again or is it a suck and see?

    Only way to prevent a recurrance is to sell the replacement wheel on ebay, and put the proceeds towards some real wheels. For a heavy rider, I'd suggest Ultegra or 105 hubs, 36 x DT 14/15 double butted spokes laced 3 cross, and a pair of Mavic Open-pro rims, or other rims with both eyelets and sockets. Built properly, these will last for ages, and they won't be much heavier than the Bontragers.

    Cheers,

    Suzy

  7. suzyj said:
    Beanzy said:

    Assuming that trek replace the wheel all is good, but how do
    i prevent it happening again or is it a suck and see?

    Only way to prevent a recurrance is to sell the replacement wheel on
    ebay, and put the proceeds towards some real wheels. For a heavy
    rider, I'd suggest Ultegra or 105 hubs, 36 x DT 14/15 double butted
    spokes laced 3 cross, and a pair of Mavic Open-pro rims, or other rims
    with both eyelets and sockets. Built properly, these will last for
    ages, and they won't be much heavier than the Bontragers.

    Agreed. The low end bonty wheels aren't much chop.

  8. I had the same problem about 6 weeks ago. My bike is a bit older, September 03. Anyway that is still inside the 3 year warranty so I got a replacement from Trek - through the LBS. I'm sure I saw this problem mentioned on an earlier thread, makes you wonder just what percentage of these wheels are failing!

  9. philipD said:

    I had the same problem about 6 weeks ago. My bike is a bit older,
    September 03. Anyway that is still inside the 3 year warranty so I got
    a replacement from Trek - through the LBS. I'm sure I saw this problem
    mentioned on an earlier thread, makes you wonder just what percentage
    of these wheels are failing!

    I haven't seen many myself, but I'm not at the shop every day and we
    don't sell that many lowend trek roadies, so my sample is statistically
    insignificant at best. *but* in casual conversation with the Trek rep,
    these wheels are somewhat .. famous .. for lack of a better term.
    Famous like Shimano R550's are famous ..

  10. On 2006-07-17, Bleve (aka Bruce)
    was almost, but not quite, entirely unlike tea:

    Quoted message said:


    philipD said:

    I had the same problem about 6 weeks ago. My bike is a bit older,
    September 03. Anyway that is still inside the 3 year warranty so I got
    a replacement from Trek - through the LBS. I'm sure I saw this problem
    mentioned on an earlier thread, makes you wonder just what percentage
    of these wheels are failing!

    I haven't seen many myself, but I'm not at the shop every day and we
    don't sell that many lowend trek roadies, so my sample is statistically
    insignificant at best. *but* in casual conversation with the Trek rep,
    these wheels are somewhat .. famous .. for lack of a better term.
    Famous like Shimano R550's are famous ..

    infamous?

    --
    TimC
    Some witty text here,
    can be any number of lines
    long

  11. "Bleve" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    <snip>

    Quoted message said:

    My Bontrager Select rim cracked in three places around the spokes. Trek
    supplied a new Bontrager Race-Lite rim and I just had to pay for the rim to
    be laced up to the hub. Fast service but it seems like they know all about
    the problem.

    Cheers

    Adrian

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