A while back I posted a brief rant about how Lufthansa made me deflate
the tires on my bike before they would accept the bike as checked
baggage, how I ended up re-inflating a pair of fat touring tires with a
hand pump in the arrival area of Florence Peretola Airport while in a
jet-lagged, sleep deprived stupor, and how I had sent an e-mail to
Lufthansa customer relations politely questioning the need for such a
policy.
I came home from work last night to find a message from Lufthansa on my
answering machine, from the same customer service rep I spoke to after
sending the e-mail. The lady told me that Lufthansa had re-evaluated the
policy, they had determined that it was not necessary to deflate bicycle
tires for air travel, and they were revising the policy regarding
bicycle tires immediately.
I was gratified to hear that Lufthansa reexamined their policy and
changed it because of my e-mail, and I was pleasantly surprised to get a
phone call from them telling me that they had changed their rules.
I hope to do another Italy trip in about two years time, and I will
probably fly Lufthansa again. My guess is that I spent a lot less time
e-mailing and calling Lufthansa and posting to this newsgroup about this
issue than I would re inflating my tires before I can ride out of the
airport on my next tour.
mark