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Beware CTC Cyclecover Insurance

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UK and Europe
Published
10 July 2007
Last activity
11 July 2007
Original author
Steve Shaw
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16
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  1. If like me you regularly carry your bike in or on the car it is not covered
    by CTC Cyclecover Ins. Even if you use the best lock to secure it to the
    rack whilst you go in the Cafe. If its nicked its not covered.

    Camper Vans and Caravans are the same - if you take your bike on holiday
    they say you must lock it to a lamp post or something fixed, even whilst
    youre sleeping in your van.
    This happened to me, locked it onto the Van with 3 good locks while in a
    cafe. Bike nicked even though CCTV filmed the theft -they wont pay out.
    Lesson - READ the Exclusions in the small print of the Policy !

  2. "Steve Shaw" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    If like me you regularly carry your bike in or on the car it is not
    covered
    by CTC Cyclecover Ins. Even if you use the best lock to secure it to the
    rack whilst you go in the Cafe. If its nicked its not covered.

    Camper Vans and Caravans are the same - if you take your bike on holiday
    they say you must lock it to a lamp post or something fixed, even whilst
    youre sleeping in your van.
    This happened to me, locked it onto the Van with 3 good locks while in a
    cafe. Bike nicked even though CCTV filmed the theft -they wont pay out.
    Lesson - READ the Exclusions in the small print of the Policy !

    That's fairly standard & doesn't just apply to CTC insurance. If I leave
    bikes *in* the car and the car is locked, if theft takes placed, the bikes
    are not covered. BUT, if the bikes are locked on to the external bike
    carrier, which is, in its turn, locked on to the car, and theft takes place,
    bikes are covered by insurance. Yes, it is important to read the small print
    of insurance, but that's always been the case for *any* insurance policy.

  3. --
    Steve
    "wafflycat" <w*a*ff£y£cat*@£btco*nn£ect.com> wrote in message
    news:[email hidden]...

    Quoted message said:


    "Steve Shaw" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    If like me you regularly carry your bike in or on the car it is not
    covered
    by CTC Cyclecover Ins. Even if you use the best lock to secure it to the
    rack whilst you go in the Cafe. If its nicked its not covered.

    Camper Vans and Caravans are the same - if you take your bike on holiday
    they say you must lock it to a lamp post or something fixed, even whilst
    youre sleeping in your van.
    This happened to me, locked it onto the Van with 3 good locks while in a
    cafe. Bike nicked even though CCTV filmed the theft -they wont pay out.
    Lesson - READ the Exclusions in the small print of the Policy !

    That's fairly standard & doesn't just apply to CTC insurance. If I leave
    bikes *in* the car and the car is locked, if theft takes placed, the bikes
    are not covered. BUT, if the bikes are locked on to the external bike
    carrier, which is, in its turn, locked on to the car, and theft takes


    place,

    Quoted message said:

    bikes are covered by insurance.


    NO not by CTC insurance. My bike was locked onto an external bike rack - a
    permanent (bolted Through door ) fixture on the Van. Nicked and not covered.
    Not covered on the van insurance - personal effects covered up to a max £500
    per item. Bike worth a lot more than that .

    Yes, it is important to read the small print

    Quoted message said:

    of insurance, but that's always been the case for *any* insurance policy.

  4. Steve Shaw said the following on 10/07/2007 12:06:

    Quoted message said:

    If like me you regularly carry your bike in or on the car it is not covered
    by CTC Cyclecover Ins. Even if you use the best lock to secure it to the
    rack whilst you go in the Cafe. If its nicked its not covered.

    Camper Vans and Caravans are the same - if you take your bike on holiday
    they say you must lock it to a lamp post or something fixed, even whilst
    youre sleeping in your van.

    Er yes, that is fairly standard, unbelievably! I actually emailed the
    CTC insurers before taking out their very expensive cover to make sure I
    really had read the small print correctly. I had, and I didn't take the
    cover. As far as cars go, and presumably camper vans, I was told I
    would have to lock it securely inside and to the vehicle, and it must be
    under cover. A little impossible, I thought! The bike would also not
    be insured on the roof of a car, even if it's locked to a roof-rack that
    is in turn locked to the car.

    The "insurance" offered by MBR (I think) is even worse - the bike is not
    insured if away from the insured premises for more than 12 hours. What???

    When I asked about insurance a while ago, the consensus was that
    specialist bike insurance was not worth it, but to get it added to a
    carefully chosen contents policy. These can give you much better cover
    for far less money than the so-called specialist cover. When my
    contents policy is due for renewal next month, I'll be looking around.

    --
    Paul Boyd
    http://www.paul-boyd.co.uk/

  5. wafflycat said the following on 10/07/2007 12:16:

    Quoted message said:

    If I leave
    bikes *in* the car and the car is locked, if theft takes placed, the
    bikes are not covered. BUT, if the bikes are locked on to the external
    bike carrier, which is, in its turn, locked on to the car, and theft
    takes place, bikes are covered by insurance.

    That's the opposite to what CTC Cyclecover told me! Which insurers do
    you use that cover the bike on top of the car? (I'm still undecided who
    to go with!!!)

    --
    Paul Boyd
    http://www.paul-boyd.co.uk/

  6. Steve Shaw said:

    If like me you regularly carry your bike in or on the car it is not covered
    by CTC Cyclecover Ins.

    Same with most insurance. When camping my stuff is insured if I leave
    it in the tent but not if I lock it in the car.

  7. wafflycat said:

    "Steve Shaw" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    If like me you regularly carry your bike in or on the car it is not
    covered
    by CTC Cyclecover Ins. Even if you use the best lock to secure it to
    the rack whilst you go in the Cafe. If its nicked its not covered.

    Camper Vans and Caravans are the same - if you take your bike on
    holiday they say you must lock it to a lamp post or something fixed,
    even whilst youre sleeping in your van.
    This happened to me, locked it onto the Van with 3 good locks while
    in a cafe. Bike nicked even though CCTV filmed the theft -they wont
    pay out. Lesson - READ the Exclusions in the small print of the
    Policy !

    That's fairly standard & doesn't just apply to CTC insurance. If I
    leave bikes *in* the car and the car is locked, if theft takes
    placed, the bikes are not covered. BUT, if the bikes are locked on to
    the external bike carrier, which is, in its turn, locked on to the
    car, and theft takes place, bikes are covered by insurance. Yes, it
    is important to read the small print of insurance, but that's always
    been the case for *any* insurance policy.

    In some cases, the insurer is refusing cover for items within the car due to
    exclusion in policy.
    In some cases, the insurer will be refusing cover, arguing that the existing
    car insurance for theft of contents from car will provide cover (clauses to
    prevent double insurance, almost all policies have one).
    In some case, the theft would be covered.

    - Nigel

    --
    Nigel Cliffe,
    Webmaster at http://www.2mm.org.uk/

  8. "POHB" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Steve Shaw said:

    If like me you regularly carry your bike in or on the car it is not
    covered
    by CTC Cyclecover Ins.

    Same with most insurance. When camping my stuff is insured if I leave
    it in the tent but not if I lock it in the car.

    Now that's strange because I recall reading recently that folk going off to
    the festivals this summer needed to make sure that they had cover as most
    companies will not cover valuables left unattended in a tent.

    Quoted message said:
  9. In message <[email hidden]>, vernon <[email hidden]>
    writes

    Quoted message said:


    "POHB" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Steve Shaw said:

    If like me you regularly carry your bike in or on the car it is not
    covered
    by CTC Cyclecover Ins.

    Same with most insurance. When camping my stuff is insured if I leave
    it in the tent but not if I lock it in the car.

    Now that's strange because I recall reading recently that folk going off to
    the festivals this summer needed to make sure that they had cover as most
    companies will not cover valuables left unattended in a tent.

    Quoted message said:

    Well, yes probably depends what cover you have. The standard contents
    cover might not cover it. But 'personal possessions' cover should do
    (which may or may not be a standard part of policies I guess). We have
    £3000 of personal possessions cover on our contents insurance which
    covers stuff when we are away from home pretty much anywhere, including
    in a tent - only real restriction is a limit on the amount of a claim
    for things in a car unless in a locked glove compartment or boot.

    --
    Chris French

  10. In message <[email hidden]>, Paul
    Boyd <usenet.dont.work@plusnet.?.invalid> writes

    Quoted message said:

    wafflycat said the following on 10/07/2007 12:16:

    Quoted message said:

    If I leave bikes *in* the car and the car is locked, if theft takes
    placed, the bikes are not covered. BUT, if the bikes are locked on to
    the external bike carrier, which is, in its turn, locked on to the
    car, and theft takes place, bikes are covered by insurance.

    That's the opposite to what CTC Cyclecover told me! Which insurers do
    you use that cover the bike on top of the car? (I'm still undecided
    who to go with!!!)


    Anyone I've insured my bikes with has always covered that, then again,
    I'd never have taken out a policy that didn't.

    Currently I insure my bikes under my Contents policy with Nationwide.
    Though it's probably not the cheapest, the cover is pretty good

    They have a separate 'Pedalcycles away from the home' section. It
    doesn't have many restrictions on the cover. It doesn't mention cars at
    all. All it require is that unattended cycles are locked. It doesn't
    even say that they must be locked to something. As it's a separate
    section and not part of the personal possessions cover, as some policies
    do, it doesn't seem to suffer from the limitations they have re things
    in cars.

    One thing to what is that the cover is only for bikes away from the
    home, they are covered anyway when at home, in the garage or whatever.
    so if you have multiple bikes, you only need to cover the value of the
    most expensive one, assuming that you are only out riding on one of them
    at a time.

    If you are covering say a families bikes, and more than one might be out
    together, then you would need to cover the value of all the bikes likely
    to be out together (assuming you want cover for them all) I need to look
    at this this year as we are tending to go out more together. It might be
    that it's not so competitive once I start to cover multiple bikes.
    --
    Chris French

  11. chris French said the following on 11/07/2007 08:53:

    Quoted message said:

    Anyone I've insured my bikes with has always covered that, then again,
    I'd never have taken out a policy that didn't.

    I think I'm one of the few people that reads the small print, and I
    wouldn't take out cover that doesn't cover me either!

    Quoted message said:

    Currently I insure my bikes under my Contents policy with Nationwide.
    Though it's probably not the cheapest, the cover is pretty good

    I think Nationwide were recommended by others as well, and they are on
    my shortlist. However much it costs, it's cheaper than paying for
    insurance that doesn't insure you.

    Quoted message said:

    One thing to what is that the cover is only for bikes away from the
    home, they are covered anyway when at home

    Which is exactly what I'm looking for!

    --
    Paul Boyd
    http://www.paul-boyd.co.uk/

  12. Paul Boyd usenet.dont.work@plusnet said:

    chris French said the following on 11/07/2007 08:53:

    Quoted message said:

    Currently I insure my bikes under my Contents policy with
    Nationwide. Though it's probably not the cheapest, the cover is
    pretty good

    I think Nationwide were recommended by others as well, and they are
    on my shortlist. However much it costs, it's cheaper than paying
    for insurance that doesn't insure you.

    But remember that policies and premiums vary wildly even from the same
    supplier - Nationwide wouldn't cover my bikes for any money (despite me
    having both contents and buildings insurance and a mortgage with
    them). Another one regularly recommended is M&S, but their contents
    quote to me was more than 2.5 times some other quotes - I could have
    insured contents with any of several insurers and the bikes separately
    at even CTCs exorbitant rates and still saved money against the M&S
    quote.

    The ways of insurers are mysterious.

    regards, Ian SMith
    --
    |\ /| no .sig
    |o o|
    |/ \|

  13. Ian Smith said the following on 11/07/2007 13:31:

    Quoted message said:

    Another one regularly recommended is M&S, but their contents
    quote to me was more than 2.5 times some other quotes

    M&S are also on my shortlist, but at a quick glance they didn't seem to
    offer a contents-only policy. I rent the house, so don't need buildings
    insurance. M&S will be looked into further though - was that 2.5 times
    more expensive compared to other contents insurers or compared to
    so-called specialist bicycle insurers?

    --
    Paul Boyd
    http://www.paul-boyd.co.uk/

  14. Paul Boyd said:

    Ian Smith said the following on 11/07/2007 13:31:

    Quoted message said:

    Another one regularly recommended is M&S, but their contents
    quote to me was more than 2.5 times some other quotes

    M&S are also on my shortlist, but at a quick glance they didn't seem
    to offer a contents-only policy. I rent the house, so don't need
    buildings insurance. M&S will be looked into further though - was
    that 2.5 times more expensive compared to other contents insurers or
    compared to so-called specialist bicycle insurers?

    As Ian said, the quotes from different insurers vary widely.
    So, M&S offered good deals to both Pete Clinch and me, but a poor deal to
    Ian Smith.
    In my case M&S were more expensive than my existing contents insurer. But I
    was about to purchase an expensive new bike. My existing insurer wanted lots
    extra for that new bike, and their total would then have been more than M&S,
    plus having more onerous conditions than M&S.

    M&S insurance are targetting owner-occupiers. The first check item on the
    site is "house owned by you". You'd need to ring to see if they insure
    rented properties, but I suspect their underwriters have already directed
    them away from that sector of the market.

    - Nigel

    --
    Nigel Cliffe,
    Webmaster at http://www.2mm.org.uk/

  15. On 11/07/2007 17:44, Nigel Cliffe said,

    Quoted message said:

    M&S insurance are targetting owner-occupiers. The first check item on the
    site is "house owned by you". You'd need to ring to see if they insure
    rented properties, but I suspect their underwriters have already directed
    them away from that sector of the market.

    I will be ringing the various companies because I have some very
    specific questions to ask about bike cover! It does seem generally that
    insurers don't like renters. They think we all disappear at a moments
    notice leaving a trail of destruction behind us.

    Incidentally, and nothing to do with the subject, my letting agents
    insist on me having contents insurance (in an unfurnished house - not
    even any appliances). The only thing I can think of is that I'm
    insuring the owner's carpets!

    --
    Paul Boyd
    http://www.paul-boyd.co.uk/

  16. Paul Boyd usenet.dont.work@plusnet said:

    Ian Smith said the following on 11/07/2007 13:31:

    Quoted message said:

    Another one regularly recommended is M&S, but their contents
    quote to me was more than 2.5 times some other quotes

    insurance. M&S will be looked into further though - was that 2.5 times
    more expensive compared to other contents insurers or compared to
    so-called specialist bicycle insurers?

    2.5 times other contents quotes (though admittedly with better bike
    cover than those - but that's why I said I could go with someone else
    and do bikes separately). I have no idea why - owner-occupier,
    brick-built semi, never made any claims on buildings or contents in
    about 15 years of owner-occupying, significantly above any
    water-course, in one of the lowest crime areas of the country.

    regards, Ian SMith
    --
    |\ /| no .sig
    |o o|
    |/ \|

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