I just found out the hard way BELL does not totally support the products it sells. I bought a Night Shield & Night Trail lights for my son's bike. The bike was stolen and recovered but luckily the lights had been removed. I tried to get a replacemnt mounts for the lights but BELL doesn't do replacement parts.
Try to find a well-stocked shop. Sometimes other mounts can be made to work.
Meanwhile, I agree! I was fairly upset when the mount on my Blackburn (a Bell company at the time) snapped while under "warranty". Their "no hassle!" policy is an absolute crock as I was told that, since they don't sell that model anymore, I was SOL. Interstingly enough, the SAME mount was then being sold by Schwinn, but the Schwinn dealer couldn't get me one, either. (A bit of imagination resulted in a usable, stable mount for the bag, but still... $#*&!!!)
ed said:
I just found out the hard way BELL does not totally support the products it sells. I bought a Night Shield & Night Trail lights for my son's bike. The bike was stolen and recovered but luckily the lights had been removed. I tried to get a replacemnt mounts for the lights but BELL doesn't do replacement parts.
I just found out the hard way BELL does not totally support the products it sells. I bought a Night Shield & Night Trail lights for my son's bike. The bike was stolen and recovered but luckily the lights had been removed. I tried to get a replacemnt mounts for the lights but BELL doesn't do replacement parts.
Now I'm stuck with lights I can't use.
A hint: the mounting base, as a spare part, for a more expensive name-brand headlight of my experience cost more than the entire Bell headlight that I stabbed on to the SO's bike. The two lamps' mount parts were sufficiently similar that with a bit of modification I could probably have used the Bell's mount with the other one, saved money, and tossed the (crummy) Bell light in the trash. In some cases, such non-supply isn't lack of support so much as a recognition that the economies of their production and distribution system do not support spare parts availability at a price that is less than the complete unit. -- Typoes are a feature, not a bug. Some gardening required to reply via email. Words processed in a facility that contains nuts.
on 8/29/2004 7:16 PM Ed with at capital E said the following:
Quoted message said:
In article <[email hidden]>, Werehatrack says...
Quoted message said:
money, and tossed the (crummy) Bell light in the trash. In some
The Bell products I have bought have all been poor quality, breaking easily.
Bell is big at Wal-Mart. Not to say that's necessarily a bad thing, but WM tends to buy from only the cheapest vendors. If you want cheap, Bell accessories seem to meet that need. And you usually get what you pay for...
Try to find a well-stocked shop. Sometimes other mounts can be made to work.
I'm a regular night time rider, and have probably purchased 20 different tail lights thru the years. I have a coffee can full of mounts, and lights. It really surprises me, how most don't work for the other. But occasionally I will be able to fit a light from one, and fit it on the mount of another. But unfortunately, you usually just have to buy another light/mount.