F
Ozark Bicycle wrote:
> [email protected] wrote:
> > ... in my
> > view, if a commercial product can't be correctly used by its typical
> > user, that in itself comes under the heading of "not working."
> >
> > And that reminds me: I recently rode with our area's former chief
> > helmet promoter, the one who had tried to get our club to lobby for a
> > MHL in our state. Even she had her helmet tilted back so far that the
> > top-front of her head was totally exposed. This despite her time spent
> > showing videos in schools, passing out leaflets, etc. about the
> > wondrous properties (and proper use) of helmets.
> >
> > My point is this: if someone as motivated as she can't wear hers
> > properly, it's time to blame the product and its designers, not to use
> > the duped consumers as an excuse.
> >
>
> If you don't handle and cook chicken (for example) properly, you run
> the risk of food poisoning. Shall we blame the purveyors of the
> chicken, or the consumer for the resultant trip to the hospital? After
> all, properly handled and cooked, chicken is not a hazard. Yet,
> salmonellosis is far from rare. Isn't it incumbent upon the
> consumer/user to use the product safely?
The "typical" user of chicken is capable of handling it properly.
Almost all such users do. Salmonella poisoning is relatively rare.
The "typical" user of bike helmets does a much poorer job. The straps
are not easy to adjust; once adjusted, they don't retain adjustment
very well; and helmets are often somewhat uncomfortable if properly
adjusted. (Rules like "you should not be able to get more than two
fingers between your chin strap and your chin" or "Your straps should
make it hard to open your mouth wide" come to mind.)
Even among enthusiasts, it's easy to spot bike helmets sitting crooked,
tilted back, straps overly loose, etc. These badly fitting helmets are
common, not rare. It's a sign of a badly designed product.
- Frank Krygowski
> [email protected] wrote:
> > ... in my
> > view, if a commercial product can't be correctly used by its typical
> > user, that in itself comes under the heading of "not working."
> >
> > And that reminds me: I recently rode with our area's former chief
> > helmet promoter, the one who had tried to get our club to lobby for a
> > MHL in our state. Even she had her helmet tilted back so far that the
> > top-front of her head was totally exposed. This despite her time spent
> > showing videos in schools, passing out leaflets, etc. about the
> > wondrous properties (and proper use) of helmets.
> >
> > My point is this: if someone as motivated as she can't wear hers
> > properly, it's time to blame the product and its designers, not to use
> > the duped consumers as an excuse.
> >
>
> If you don't handle and cook chicken (for example) properly, you run
> the risk of food poisoning. Shall we blame the purveyors of the
> chicken, or the consumer for the resultant trip to the hospital? After
> all, properly handled and cooked, chicken is not a hazard. Yet,
> salmonellosis is far from rare. Isn't it incumbent upon the
> consumer/user to use the product safely?
The "typical" user of chicken is capable of handling it properly.
Almost all such users do. Salmonella poisoning is relatively rare.
The "typical" user of bike helmets does a much poorer job. The straps
are not easy to adjust; once adjusted, they don't retain adjustment
very well; and helmets are often somewhat uncomfortable if properly
adjusted. (Rules like "you should not be able to get more than two
fingers between your chin strap and your chin" or "Your straps should
make it hard to open your mouth wide" come to mind.)
Even among enthusiasts, it's easy to spot bike helmets sitting crooked,
tilted back, straps overly loose, etc. These badly fitting helmets are
common, not rare. It's a sign of a badly designed product.
- Frank Krygowski