Colnago Frame Repair Quesry

stuart-<< I have a friend who has one of the Colnago Carbo-Tubo's. It looks
like
the drive side seat stay is coming out. Does anyone know how he can
contact Colnago to see about getting it repaired?

Thanks,

You can contact them but they won't repair it.

Peter Chisholm
Vecchio's Bicicletteria
1833 Pearl St.
Boulder, CO, 80302
(303)440-3535
http://www.vecchios.com
"Ruote convenzionali costruite eccezionalmente bene"

Peter,

Thanks for answering a question not asked. Now, does anyone have a phone
number, e-mail or an address that will go to a department that will pay
attention? I would assume it's under warranty as he is the original owner and
he's only had it about 2 years.

Thanks Again.

Stu

Qui si parla Campagnolo said:

stuart-<< I have a friend who has one of the Colnago Carbo-Tubo's. It looks
like
the drive side seat stay is coming out. Does anyone know how he can
contact Colnago to see about getting it repaired?

Thanks,

You can contact them but they won't repair it.

Peter Chisholm
Vecchio's Bicicletteria
1833 Pearl St.
Boulder, CO, 80302
(303)440-3535
http://www.vecchios.com
"Ruote convenzionali costruite eccezionalmente bene"

--
"Refrain from throwing your bicycle in public. It shows poor upbringing." -
Jacquie Phelan

Qui si parla Campagnolo said:

You can contact them but they won't repair it.

Why wouldn't they repair it, Peter?

Greets, Derk

"Stuart J. Armour" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Peter,

Thanks for answering a question not asked. Now, does anyone have a

phone

Quoted message said:

number, e-mail or an address that will go to a department that will pay
attention? I would assume it's under warranty as he is the original owner

and

Quoted message said:

he's only had it about 2 years.

Contact Colnago's US Distributor, they have supposedly "extended" all
warranties to 4 years:

http://www.trialtir-usa.com/info/policy/warranties.html#Colnago

In article <[email hidden]>, [email hidden]
says...

Quoted message said:

Peter,
Thanks for answering a question not asked. Now, does anyone have a phone
number, e-mail or an address that will go to a department that will pay
attention? I would assume it's under warranty as he is the original owner and
he's only had it about 2 years.

I think you missed his answer. Once your friend tries jumping through all
the hoops to get his over priced frame fixed, you will understand why
Peter answered the way he did. What your friend needs to do is get in
touch with the dealer he bought the frame from. If he did not buy from an
authorized dealer, will probably end up with an expensive wall hanger.
---------------
Alex