Bike Nashbar problems

"Martin Törnsten" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Hi, as I'm not natively speaking English I apologize for my language

skills.

Quoted message said:

I tried to order from Nashbar to Sweden. It was a valid option on their

Internet

Quoted message said:

shop site, and I also got an email with an order confirmation that it

would

Quoted message said:

ships soon, but after waiting for it a couple of days I got a new email

from

Quoted message said:

Bike Nashbar that they didn't ship to Sweden.

Quote:

"Unfortunately, we do not ship to Sweden. The order has been cancelled and
your card hs not been charged. We apologize for any inconvenience."

Now I mailed back and asked which countries they actually ships to (as

their web

Quoted message said:

site doesn't give any such clues or limitations). I got a reply from

customer

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service that they besides US only ship to Australia, Canada, Japan,

Germany,

Quoted message said:

United Kingdom.

Quote:

"We ship to Australia, Canada, Japan, Germany, United Kingdom and the US.
Thank You."

Ok, now I tried to arrange for my order to ship to a friend in the UK. I

mailed

Quoted message said:

Nashbar the new address, but now I got yet *another* email saying:

Quote:

"Unfortunately. we do not ship to London. The order has been cancelled and
your card has not charged. Thank You."

Thats not because you were using a credit card that didnt match the delivery
address is it?
Could your friend in London try ordering directly?

--
Tumbleweed

Remove my socks for email address

Tumbleweed said:

Thats not because you were using a credit card that didnt match the delivery
address is it?

Wouldn't have thought so. I've ordered and had shipped to US hotels.
Providing you give your home address for the billing address and seperate
delivery address should be OK. I suspect it may be picking up Sweden from the
billing address and binning it as a no-no.

Tony

in message <[email hidden]>, Martin Törnsten

(') said:

Hi, as I'm not natively speaking English I apologize for my language
skills.

I tried to order from Nashbar to Sweden. It was a valid option on
their Internet shop site, and I also got an email with an order
confirmation that it would ships soon, but after waiting for it a
couple of days I got a new email from Bike Nashbar that they didn't
ship to Sweden.

Is there any particular reason for buying from them? Can't you get what
you need somewhere else?

--
[email hidden] (Simon Brooke) http://www.jasmine.org.uk/~simon/

;; ... exposing the violence incoherent in the system...

Captain's log. On StarDate Thu, 20 May 2004 08:26:18 +0100 received comm from
"Tony Raven" <[email hidden]> on channel uk.rec.cycling:

: Tumbleweed wrote:
: >
: > Thats not because you were using a credit card that didnt match the delivery
: > address is it?
: >
:
: Wouldn't have thought so. I've ordered and had shipped to US hotels.
: Providing you give your home address for the billing address and seperate
: delivery address should be OK. I suspect it may be picking up Sweden from the
: billing address and binning it as a no-no.

I actually called them today, and they still claim that the problem is that they
don't deliver to London at all (which I still find kind of strange limit).

Best regards,

martin törnsten

--
http://82.182.73.126/

Captain's log. On StarDate Thu, 20 May 2004 12:05:03 GMT received comm from
Simon Brooke <[email hidden]> on channel uk.rec.cycling:

: in message <[email hidden]>, Martin Törnsten
: ([email hidden]'😉 wrote:
:
: > Hi, as I'm not natively speaking English I apologize for my language
: > skills.
: >
: > I tried to order from Nashbar to Sweden. It was a valid option on
: > their Internet shop site, and I also got an email with an order
: > confirmation that it would ships soon, but after waiting for it a
: > couple of days I got a new email from Bike Nashbar that they didn't
: > ship to Sweden.
:
: Is there any particular reason for buying from them? Can't you get what
: you need somewhere else?

Yes, the reason is that they had a very good price on a Polar S720i (but also on
a lot of other stuff), and in addition to that also two promotional rebates (the
first one was 20% off everything if you bought for more than $50 last week, and
the second one a general rebate code who was 10% off the total).

The price for the S720i (after all rebates) is $169 (= £91), and as I haven't
been able to find such a good deal elsewhere I thought it would be good if they
could mange to ship what they have promised (and initially confirmed). But if
it's a hopeless task I have eventually to give up in the end (and will probably
never more try to order from them again).

I also a bit curious to why they 1. list countries as delivery options, which
they don't even deliver to and 2. why they ship to UK, but not London
specifically (I tried to call them today, but the customer service rep couldn't
give me any good explanation for that policy).

Best regards,

martin törnsten

--
http://82.182.73.126/