Colnago Frame Repair Quesry

stuart-<< I have a friend who has one of the Colnago Carbo-
Tubo's. It looks like the drive side seat stay is coming
out. Does anyone know how he can contact Colnago to see
about getting it repaired?

Thanks,

You can contact them but they won't repair it.

Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St.
Boulder, CO, 80302
(303)440-3535 vecchios.comvecchios.comOpen ↗ "Ruote convenzionali
costruite eccezionalmente bene"

Peter,

Thanks for answering a question not asked. Now, does
anyone have a phone number, e-mail or an address that will
go to a department that will pay attention? I would assume
it's under warranty as he is the original owner and he's
only had it about 2 years.

Thanks Again.

Stu

Qui si parla Campagnolo said:

stuart-<< I have a friend who has one of the Colnago Carbo-
Tubo's. It looks like the drive side seat stay is coming
out. Does anyone know how he can contact Colnago to see
about getting it repaired?

Thanks,

You can contact them but they won't repair it.

Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St.
Boulder, CO, 80302
(303)440-3535 vecchios.comvecchios.comOpen ↗ "Ruote convenzionali
costruite eccezionalmente bene"

--
"Refrain from throwing your bicycle in public. It shows poor upbringing." -
Jacquie Phelan

"Stuart J. Armour" <[email hidden]> wrote in message
"]news:[email hidden]...

Quoted message said:

Peter,

Thanks for answering a question not asked. Now, does
anyone have a

phone

Quoted message said:

number, e-mail or an address that will go to a department
that will pay attention? I would assume it's under
warranty as he is the original owner

and

Quoted message said:

he's only had it about 2 years.

Contact Colnago's US Distributor, they have supposedly
"extended" all warranties to 4 years:

trialtir-trialtir-Open ↗
usa.com/info/policy/warranties.html#Colnago

In article <[email hidden]>,
[email hidden] says...

Quoted message said:

Peter, Thanks for answering a question not asked. Now, does
anyone have a phone number, e-mail or an address that will
go to a department that will pay attention? I would assume
it's under warranty as he is the original owner and he's
only had it about 2 years.

I think you missed his answer. Once your friend tries
jumping through all the hoops to get his over priced frame
fixed, you will understand why Peter answered the way he
did. What your friend needs to do is get in touch with the
dealer he bought the frame from. If he did not buy from an
authorized dealer, will probably end up with an expensive
wall hanger.
---------------
Alex