I place in 'cold' water and bring to the boil. I stir the eggs as the water is heating up, this 'centres' the yolk. Then I turn off the heat. I cover them and leave them for 20 mins. I smash the rounded end on the side of saucepan and place them into cold water for a couple of mins. The water penetrates into the membranes of the egg. I crack them again lightly all over and peel them. I hope this helps. I have never had a failure since doing this.