Unicycle.com

oxfordrider said:

*I have e-mailed Unicycle.com help desk a couple of times
and never got a response. Do I need to call them or what?
I'm trying to buy a unicycle with a different tire than
the choices they offer. *

Which unicycle.com? US, UK, NZ, or SE?

And what tire do you want on which unicycle?

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bugman - Survivor 2004 Wolfman Duathalon
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oxfordrider said:

I have e-mailed Unicycle.com help desk a couple of times
and never got a response. Do I need to call them or what?
I'm trying to buy a unicycle with a different tire than
the choices they offer.

I've been waiting for help from the US Unicycle.com, too. My
order has been in limbo for a week. Maybe it is due to
growing pains. [Note to Unicycle.com people: a quick email
explaining the holdup is definitely preferable to silence.]

By the way, I talked to one of the Unicycle.com folks who
went to the Moab MUni Fest. They definitely don't mind
shipping your unicycle with a different tire.

Ken

Calling them is not a bad idea.

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daino149 - How's it going, Texas?

there ain't enough body armor in the country for me to try that. -- Ken
on the mtbr forum in reference to MUni
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If you have been mailing them over the weekend, what do you
expect, its a bank holiday weekend, most people have been
off work since thursday round here. SArah

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sarah.miller - unicycist
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To anwer your questions. 1) United States. 2) I want to put
a Scwalbe Big Apple on a 29" Yuni instead of the nanoraptor.
3) I've tried on two seperate times although last weekend
was one of them.

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oxfordrider
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I just got a uni from them last week. They are a few days to
reply to an email so I finally just called them.

Overall, my experience with unicycle.com was a positive one.

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Amy has been holding down the fort, so to speak since the
end of last week. John had to step out.

Please cut them a little slack. Unicycle.com IS NOT a huge
organization, they are a family, like yours, if your lucky.

Things should be back on track this week.

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scot - cyclops eating bike

stick with what works

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They should look at the forum now and again to make sure
this kinda thing isn't happening(If they had time)

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pluto - Muni obsesive

one or two wheels
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= fun
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Also keep in mind that last week was Spring Break here in
Atlanta. This could also have kept them from being as quick
to respond. They do have quite a crew to keep busy when
school is out. Also at least 2 of their employees are in
school and may have been off or out of town.

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oxfordrider said:

*To anwer your questions. 1) United States. 2) I want to
put a Scwalbe Big Apple on a 29" Yuni instead of the
nanoraptor.
3) I've tried on two seperate times although last weekend
was one of them. *

They'll do it. Go for it.

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BillyTheMountain
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I called them today and they said an update to a Big Apple
would be a small extra fee so I put my order in for the
$245 29" Yuni with a Big Apple. I wanted the black frame
29" Yuni for $299 but the the black frames are still out
of stock and I didn't want to spring for another $60 for
the powder coated frame. Maybe I'll write a product review
when I get it.

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oxfordrider
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Give them a break. They used to 5 people working full time.
Now they only have three people. I should know because I
worked there for a year. Give them some time and they will
take care of you. Calling them is a good idea.

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rustyuni - working on my forward hops
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Ken Cline said:

*"oxfordrider"
<[email hidden]>

Quoted message said:

It turns out I didn't see the GIANT

BOLDFACE WARNING that spokes are special order items that
take 7 days, not the normal 48 hours, to ship. *

You didn't mention spokes before. What are you getting as
far as spokes?

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oxfordrider said:

I called them today and they said an update to a Big Apple
would be a small extra fee so I put my order in for the
$245 29" Yuni with a Big Apple.

I got email from them today. It turns out I didn't see the
GIANT BOLDFACE WARNING that spokes are special order items
that take 7 days, not the normal 48 hours, to ship. The good
news is they were able to add the Magura brake kit for my
MUni to the same order. Woohoo - ski resorts, here I come!

Ken

BillyTheMountain said:

Ken Cline said:

*"oxfordrider"
<[email hidden]>

Quoted message said:

It turns out I didn't see the GIANT

BOLDFACE WARNING that spokes are special order items
that take 7 days, not the normal 48 hours, to ship. *

You didn't mention spokes before. What are you getting as
far as spokes?

I bought black Marwi 14-gauge spokes for a street/freestyle
uni I'm building. Sigh... I know in my heart that double
butted spokes make better, stronger, lighter wheels, but
vanity reared its ugly head - I think I'll like the look of
black spokes. The rest of the order comprises a 20" BFR rim,
Hookworm tire, Unicycle.com hub, Semcycle long neck frame
and other parts to complete my new ride.

Ken

Ken Cline said:

*I know in my heart that double butted spokes make better,
stronger, lighter wheels, but vanity reared its ugly head
- I think I'll like the look of black spokes. *

why not just buy DT swiss spokes?,they come double
butted in black.

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Didn't DT spokes start making the elbow longer, so it's
prone to breakage???

Anyway, I've been using Wheelsmith spokes with DT long
nipples with good success. I haven't tried the black ones
yet though.

Mojoe

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Mojoe - DILLIGAF

Nothing to see here... move along.
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forget_your_life said:

why not just buy DT swiss spokes?,they come double butted
in black.

Now you tell me :-)

The answer is, even though I looked a little I didn't know
butted spokes were available in black. Plus, there is some
peace of mind buying all the wheel parts from the same
retailer. That way if the spokes don't fit, there's no
question of who is responsible.

Ken

Ken Cline said:

*I bought black Marwi 14-gauge spokes for a
street/freestyle uni I'm building. Sigh... I know in my
heart that double butted spokes make better, stronger,
lighter wheels, but vanity reared its ugly head - I think
I'll like the look of black spokes.*

You know, you can't spell vanity without v-a-i-n .

--
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Don't you think it's a cruel irony that acting like a G.I. Joe in the
army can get you a Medal, while playing with one can get you thrown out?
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