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6 weeks and counting (for what they say 7-10 days) .. still
waiting on the missing strap after receiving my unit back
after waiting one month.....
At no point have they been pro-active, I have had to prod
them at every step of the way to move them along.
As my original post says, their products may work fine,
my support experience with them has been very negative
and this will be a factor for future purchase decisions.
EB
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