Man, I am so [censored]! I just got my Torker DX today and I opened it up. The first thing I noticed, was that the items inside were kinda disorganized. So when I pulled up each part of the uni one by one I noticed that something was missing......THEY FORGOT THE CRANKS!!! On top of that they did'nt even ship it with the correct screws! Plus they did a half-ass job on packing the thing to start with! Now I have to return it and get it replaced which will be probably another week and a half! ARRGGHHH!
i ordered a torker girrafe from ebay and it came like this! The screws and [censored] were "loose" just tumbling around in the box! The frame had nics and chips, and was scratched up to h*ll! i was so close to sending it back.
I bought mine on ebay, it was very nicely packed, no scartches, i am very happy with it, and i dont think my frame will brake, i hardly put any force on it lol
Man, I am so [censored]! I just got my Torker DX today and I opened it up. The first thing I noticed, was that the items inside were kinda disorganized. So when I pulled up each part of the uni one by one I noticed that something was missing......THEY FORGOT THE CRANKS!!! On top of that they did'nt even ship it with the correct screws! Plus they did a half-ass job on packing the thing to start with! Now I have to return it and get it replaced which will be probably another week and a half! ARRGGHHH!
I got it off a Bike Shop Dealer located in NY- Off ebay of course. I called the guy up and he was super-nice! He said he called Torker- and since they are based out of Washington which is closer to me- They are going to send a new DX to me straight from the company within 2 days! 😄 😄 Then I will send the defective DX back to him! Amazing! Now that is customer service! On top of that my old CX had bent cranks so I sent an email to Torker requesting new Cranks and they are going to send me new one, which is weird because they did'nt even ask for any authentication or anything! They have a "costco" type return/warranty policy- awesome!
