Hello everybody. I was ride home from work today whit my Kris Holm 24" Freeride. I was in the middle of the darknes and then I heard a sound and my wheel blocked. I steped of and when I looked at my wheel I was shocked: my rim was broken. I started to walk to my home (3 km away lukely). Now I'm sad 🙁 Somebody had the same problem?? Is it onder garenty??? Link to pictures: http://tinyurl.com/9h9r5
Hello everybody. I was ride home from work today whit my Kris Holm 24" Freeride. I was in the middle of the darknes and then I heard a sound and my wheel blocked. I steped of and when I looked at my wheel I was shocked: my rim was broken. I started to walk to my home (3 km away lukely). Now I'm sad 🙁 Somebody had the same problem?? Is it onder garenty??? Link to pictures: http://tinyurl.com/9h9r5
Ha ha ha i had the same problem and by coincidence i had to walk home to i broke a nimbus trials rim. it is a defective rim not your fault. It should be under warranty if you bought from UDC.
Mike
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Ha ha ha i had the same problem and by coincidence i had to walk home to i broke a nimbus trials rim. it is a defective rim not your fault. It should be under warranty if you bought from UDC.
Mike
I don't bought it from UDC but from De jonglerie in Belgium but I send them a mail. Lets pray
dang that sucks, that was probably a defective one al right.
there only $30 though
And the cost of a new wheel build which will add about another $25 to the cost. Then add to that the cost of new spokes if you or the wheel builder doesn't want to reuse the old spokes.
Here's a reply from Kris about the 'bad batch of rims' (http://tinyurl.com/cf5t6). The manufacturer added a brake wear groove on the sidewall of the rim. Kris didn't spec that or ask for that. The manufacturer did it anyways. It is covered under warranty, but I don't know how the cost for a new wheel build is factored in or even considered.
Here's a reply from Kris about the 'bad batch of rims' (http://tinyurl.com/cf5t6). The manufacturer added a brake wear groove on the sidewall of the rim. Kris didn't spec that or ask for that. The manufacturer did it anyways. It is covered under warranty, but I don't know how the cost for a new wheel build is factored in or even considered.
If it is just a month old you should be fine, you should not have to pay anything towards fixing it. It wouldn't be fair for you to have to pay to get the wheel rebuilt.
If you dont get a positive responce from who you bought the uni from I'd email Kris, he is always very helpful and will do what he can to help you out.
*especially for someone with a avitar like that
-- Checkernuts
No one said it was gonna be easy and I'm not afraid to try, with the odds stacked up against me I will have to fight, One Life One Wheel got to do it right. H2O
If you dont get a positive responce from who you bought the uni from I'd email Kris, he is always very helpful and will do what he can to help you out.
*especially for someone with a avitar like that
Ok I wil do that if the shop dosn't reactes. Thanks for your help.
