RE - www.lightforcetherapy.com
For any one of you interested in doing business with this company - be
forwarned, and think again! I ordered two of their products in April
- the SuperNova, and the LFT9000. I returned both items - finding
them unsatisfactory. They were sent UPS, and insured – the SuperNova
for $500, and the LFT9000 for $200.00 – and were received by Sproul on
April 23, 2004. After phone calls requesting a refund, I was told by
Laura Gamec, Customer Service, that I would receive a refund in 30
days. Although the company did refund the $499.00 for the SuperNova,
they still have not refunded the $199.80 for the LFT9000.
I have made numerous calls, emails and faxes to the company, with no
response. On 1 June I reported them to the Better Business Bureau.
Trying to contact the company – lightforce therapy – does not work –
their voice mailbox is full (I wonder now if the company is going
bankrupt). Yesterday, I not only faxed them a request again, but also
mailed USPS and certified a request to the owner, Kim Peterson at her
home as well as business address, for the refund.