Has anyone here bought one of these bikes? I've had mine for about two
years, but I wouldn't recommend them because although the bike itself
is great, it is impossible to get parts. The distributor has vanished
off the face of the Earth. The phone numbers on the website don't work,
he doesn't respond to emails, and even bike shops can't a hold of this
guy. As sturdy as these bikes are, they still need occasional
maintenance. I wonder if any other Kronan owners have had this kind of
problem. What about those in Europe? I know that here customer
service/support is nonexistent. Of course, I've emailed the guys in
Sweden and they don't answer either.
Cycling Equipment · Public discussion
Kronan bikes
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Quoted message said:
Has anyone here bought one of these bikes? I've had mine for about two
years, but I wouldn't recommend them because although the bike itself
is great, it is impossible to get parts. The distributor has vanished
off the face of the Earth. The phone numbers on the website don't work,
he doesn't respond to emails, and even bike shops can't a hold of this
guy. As sturdy as these bikes are, they still need occasional
maintenance. I wonder if any other Kronan owners have had this kind of
problem. What about those in Europe? I know that here customer
service/support is nonexistent. Of course, I've emailed the guys in
Sweden and they don't answer either.What parts are you going to need? It looks like most of the parts on
these bikes are relatively common bike parts that you can get from a
good LBS, or maybe order online. About the only thing that looks
unusual is the use of 584 tires (ie 650B, if I am reading things
correctly). You can order those from Harris Cyclery or Rivendell
Bicycle Works.Later,
Mark Muller -
Quoted message said:
What about those in Europe? I know that here customer
service/support is nonexistent. Of course, I've emailed the guys in
Sweden and they don't answer either.Kronan went bankrupt a while ago. There are still Kronans for sale in the
Netherlands, but I believe these are chinese-made for the Dutch
distributor which got some or all of the Kronan name rights in the
execution sales.Jasper
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