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Shimano Rear Derailleur Indexing Problem

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Cycling Equipment
Published
26 April 2005
Last activity
28 April 2005
Original author
Giga Watts
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  1. Hello gurus!

    I am having a problem with the shifting of my Shimano Deore 9-speed
    rear derailleur. If I have been shifting up, and then need to shift
    down one cog, I need to shift down twice (or, two index clicks, so to
    speak) to go to the proper cog. Likewise, if I've been shifting down,
    and need to shift up, I have to shift up (two clicks) twice to get to
    the desired cog.

    I've attempted to clean, oil, and adjust the derailleur according to
    Barnett's Manual. Also, FWIW, the shifters are stock, and I've cleaned
    and lubed the inner wire. The Guide and Tension pulleys look to be in
    good condition, but I suspect the problem may lie with them...

    I am seeing about 1 mm of axial play on the Guide Pulley (labelled
    Shimano Centeron G-Pulley). The tension pulley has no more than 1/2 mm
    axial play (labelled Shimano Narrow). My theory is that when I shift,
    the guide pulley is simply sliding over rather than forcing the chain
    over to the next cog.

    Is that much axial play standard for these pulleys and do I need to
    look elsewhere for my problem? Or should I replace the G-Pulley? Not
    that a pulley is big bucks, I just don't like fixing things that aren't
    broken!

    Thanks for any assistance,

    GW

  2. GW:

    Not a "guru" per se, but I do have one comment and that is that the
    ramps carved into the cogs in the back have more to do with indexed
    shifting than the tiny bit of play in your pulleys.

    I would suggest looking to your shifters for the failure.

    App

  3. Giga Watts said:

    Hello gurus!

    I am having a problem with the shifting of my Shimano Deore 9-speed
    rear derailleur. If I have been shifting up, and then need to shift
    down one cog, I need to shift down twice (or, two index clicks, so to
    speak) to go to the proper cog. Likewise, if I've been shifting down,
    and need to shift up, I have to shift up (two clicks) twice to get to
    the desired cog.

    I've attempted to clean, oil, and adjust the derailleur according to
    Barnett's Manual. Also, FWIW, the shifters are stock, and I've cleaned
    and lubed the inner wire. The Guide and Tension pulleys look to be in
    good condition, but I suspect the problem may lie with them...

    I am seeing about 1 mm of axial play on the Guide Pulley (labelled
    Shimano Centeron G-Pulley). The tension pulley has no more than 1/2 mm
    axial play (labelled Shimano Narrow). My theory is that when I shift,
    the guide pulley is simply sliding over rather than forcing the chain
    over to the next cog.

    That is both normal and essential to the functioning of the system.
    Note that the pulley should slide axially; it shouldn't rock out of plane.

    Could the shifters be worn out?

  4. Could a "stretched" chain cause this?

  5. On 26 Apr 2005 11:06:29 -0700, "Giga Watts" <[email hidden]>

    Quoted message said:

    Hello gurus!

    I am having a problem with the shifting of my Shimano Deore 9-speed
    rear derailleur. If I have been shifting up, and then need to shift
    down one cog, I need to shift down twice (or, two index clicks, so to
    speak) to go to the proper cog. Likewise, if I've been shifting down,
    and need to shift up, I have to shift up (two clicks) twice to get to
    the desired cog.

    Is this a new problem on a bike you've had for a while, or a problem
    that came with the bike?

    This sounds exactly like the symptoms I had in a bike whose prior
    owner had rigged the shifters using cheap brake cable housing. If the
    cable housing is obviously made from a tight-spiral wire, I'd swap out
    the housing for some axial-wire der cable housing before trying
    anything else.

    If this problem developed over time in a system that otherwise was
    working correctly, I'd look at the shifters first; crud in the
    mechanism or inadequate lube can have the described effects.
    --
    Typoes are a feature, not a bug.
    Some gardening required to reply via email.
    Words processed in a facility that contains nuts.

  6. Monk said:

    Could a "stretched" chain cause this?

    No.
    --
    Typoes are a feature, not a bug.
    Some gardening required to reply via email.
    Words processed in a facility that contains nuts.

  7. Giga Watts said:

    (snip slow shifting problems)

    Measure your chain for wear first
    (http://www.sheldonbrown.com/chains.html). If it's okay, and you're
    sure your cassette is also okay, check your derailleur hanger
    alignment. Might need a bike shop to help you. Replacing your shift
    cable and housing might be required, too, but if it's slow in both
    directions, my guess is wear and/or bent hanger.

    -Vee

  8. Werehatrack said:

    On 26 Apr 2005 11:06:29 -0700, "Giga Watts" <[email hidden]>

    Quoted message said:

    Hello gurus!

    I am having a problem with the shifting of my Shimano Deore 9-speed
    rear derailleur. If I have been shifting up, and then need to shift
    down one cog, I need to shift down twice (or, two index clicks, so


    to

    Quoted message said:
    Quoted message said:

    speak) to go to the proper cog. Likewise, if I've been shifting


    down,

    Quoted message said:
    Quoted message said:

    and need to shift up, I have to shift up (two clicks) twice to get


    to

    Quoted message said:
    Quoted message said:

    the desired cog.

    Is this a new problem on a bike you've had for a while, or a problem
    that came with the bike?

    I bought the bike new, and it's now got about 4K Miles on it, all with
    original equipment (well, not the tires!) and it's been gradually doing
    this. I did have a problem with the rear derailleur inner wire when it
    broke last season, so I replaced it (but not the housing). The rear
    loop IS probably a bit short...

    Quoted message said:


    This sounds exactly like the symptoms I had in a bike whose prior
    owner had rigged the shifters using cheap brake cable housing. If


    the

    Quoted message said:

    cable housing is obviously made from a tight-spiral wire, I'd swap


    out

    Quoted message said:

    the housing for some axial-wire der cable housing before trying
    anything else.

    If this problem developed over time in a system that otherwise was
    working correctly, I'd look at the shifters first; crud in the
    mechanism or inadequate lube can have the described effects.

    When I replaced the inner wire, I had to clean out the shifter. I will
    take a look at it again. I'll see if I can find an assembly diagram so
    I can take the darn thing apart (and get it back together) to do the
    job right.

    Quoted message said:

    --
    Typoes are a feature, not a bug.
    Some gardening required to reply via email.
    Words processed in a facility that contains nuts.

    Thanks for the ideas!

    GW

  9. Zog The Undeniable wrote:

    <Original post Snipped>

    Quoted message said:


    That is both normal and essential to the functioning of the system.
    Note that the pulley should slide axially; it shouldn't rock out of


    plane.

    Yeah, I found another Deore derailleur (a few years newer, but
    whatever) and its g-pulley also moves axially by about the same amount,
    so that isn't it! The pulley is in pretty good shape, with no radial
    play, but the axial play (especially compared with the T-pulley) fooled
    me.

    Quoted message said:


    Could the shifters be worn out?

    A couple of people mentioned the problem could be with the shifter, so
    I am going to dig in and see what kind of [censored] I have in there... I
    did replace the inner wire last season when it went "twang" on a ride,
    so I may have missed some bits...

    Thanks!

    GW

  10. Giga Watts said:

    I bought the bike new, and it's now got about 4K Miles on it

    Chain and cassette wear is probably part of your problem. Measure your
    chain before doing anything else.

    Quoted message said:

    When I replaced the inner wire, I had to clean out the shifter.

    Overhauling the shifter is premature and probably a waste of time.
    They almost never act up in this way. Your description of slow
    shifting in both directions cries out "worn drivetrain" and/or "bent
    derailleur hanger" and/or "crappy shift housing".

    -Vee

  11. "Giga Watts" <[email hidden]> wrote in message

    Quoted message said:


    I bought the bike new, and it's now got about 4K Miles on it, all with
    original equipment (well, not the tires!) and it's been gradually doing
    this. I did have a problem with the rear derailleur inner wire when it
    broke last season, so I replaced it (but not the housing). The rear
    loop IS probably a bit short...

    In my experience, the cause of sluggish shifting is usually
    dirty/worn/broken housing, especially the last loop. Check that housing
    hasn't cracked anywhere, and that ends are square and fit well to ferrules.
    You don't want the housing to compress/flex anywhere. Make sure you've
    fastened the cable end properly, too. 4K miles shouldn't wear out shifter
    or derailer, suspect the obvious culprits first.

  12. Werehatrack said:
    Monk said:

    Could a "stretched" chain cause this?

    No.

    Yes. Or rather, a worn chain can cause crappy shifting, because it
    loses lateral stiffness and bends instead of being derailled. It still
    sounds like a good clean and/or replacement of the gear cable is the
    solution, but chain wear would be next on my list.

  13. Vee said:
    Giga Watts said:

    I bought the bike new, and it's now got about 4K Miles on it

    Chain and cassette wear is probably part of your problem. Measure


    your

    Quoted message said:

    chain before doing anything else.

    Quoted message said:

    When I replaced the inner wire, I had to clean out the shifter.

    Overhauling the shifter is premature and probably a waste of time.
    They almost never act up in this way. Your description of slow
    shifting in both directions cries out "worn drivetrain" and/or "bent
    derailleur hanger" and/or "crappy shift housing".

    -Vee

    Vee (and all):

    I checked a number of things. Thanks for all the suggestions. They
    certainly pointed me in the right direction.

    The chain is indeed worn -- I measured a 12" section and the 12" pin
    was 3/32" over. Time to replace the chain (and find a better way of
    cleaning and lubing the thing...).

    The hanger was a bit bent (probably a deflection of 1/32"😉. I
    straightened it as best I could (Hmmm, I musta misplaced my hanger
    alignment tool 😉 and now I'm getting significantly better shifts. It
    shifts down almost perfectly, but when upshifting I have to give the
    shifter a tiny nudge past the index to make it go, which I can live
    with in the short term.

    And I'm convinced that the rear loop is too short and probably worn
    out. I'm gonna replace that housing and probably the inner wire, too.

    I'm gonna wait on overhauling the shifter until I get these obvious
    (well, NOW they're obvious!) problems fixed.

    Sigh. Time waits for no man (or his bike).

    Thanks again!

    GW

  14. Giga Watts said:

    Hello gurus!

    I am having a problem with the shifting of my Shimano Deore 9-speed
    rear derailleur. If I have been shifting up, and then need to shift
    down one cog, I need to shift down twice (or, two index clicks, so to
    speak) to go to the proper cog. Likewise, if I've been shifting


    down,

    Quoted message said:

    and need to shift up, I have to shift up (two clicks) twice to get to
    the desired cog.

    I've attempted to clean, oil, and adjust the derailleur according to
    Barnett's Manual. Also, FWIW, the shifters are stock, and I've


    cleaned

    Quoted message said:

    and lubed the inner wire. The Guide and Tension pulleys look to be


    in

    Quoted message said:

    good condition, but I suspect the problem may lie with them...

    I am seeing about 1 mm of axial play on the Guide Pulley (labelled
    Shimano Centeron G-Pulley). The tension pulley has no more than 1/2


    mm

    Quoted message said:

    axial play (labelled Shimano Narrow). My theory is that when I


    shift,

    Quoted message said:

    the guide pulley is simply sliding over rather than forcing the chain
    over to the next cog.

    Is that much axial play standard for these pulleys and do I need to
    look elsewhere for my problem? Or should I replace the G-Pulley?


    Not

    Quoted message said:

    that a pulley is big bucks, I just don't like fixing things that


    aren't

    Quoted message said:

    broken!

    Thanks for any assistance,

    GW

    Also try adjust the "B" screw on the rear derailleur (the one that
    screws up against the tab on the dropout derailleur hanger) so that the
    jockey pulley is as close to the cogs as possible without rattling
    against them, in all gear combinations.

    Also use the narrowest (1.1mm) non-teflon coated cable.

    Dan Christopherson
    Lopez Island WA

  15. non teflon-coated cable.

  16. Giga Watts said:

    Hello gurus!

    I am having a problem with the shifting of my Shimano Deore 9-speed
    rear derailleur. If I have been shifting up, and then need to shift
    down one cog, I need to shift down twice (or, two index clicks, so to
    speak) to go to the proper cog. Likewise, if I've been shifting down,
    and need to shift up, I have to shift up (two clicks) twice to get to
    the desired cog.

    I've attempted to clean, oil, and adjust the derailleur according to
    Barnett's Manual. Also, FWIW, the shifters are stock, and I've cleaned
    and lubed the inner wire. The Guide and Tension pulleys look to be in
    good condition, but I suspect the problem may lie with them...

    I am seeing about 1 mm of axial play on the Guide Pulley (labelled
    Shimano Centeron G-Pulley). The tension pulley has no more than 1/2 mm
    axial play (labelled Shimano Narrow). My theory is that when I shift,
    the guide pulley is simply sliding over rather than forcing the chain
    over to the next cog.

    Is that much axial play standard for these pulleys and do I need to
    look elsewhere for my problem? Or should I replace the G-Pulley? Not
    that a pulley is big bucks, I just don't like fixing things that aren't
    broken!

    You noted later that you previously broke the cable and replaced it.

    Were you 100% certain you routed the cable around the fixing bolt the
    same direction it was, previously? I've seen behavior like you
    mentioned when I routed the cable over the top of the bolt, versus the
    bottom (or vice versa, I'm not looking at a derailleur right now).
    There is a groove where the cable needs to go, and it has to be on the
    right side or the cable pull will be slightly off, and shifting will be
    erratic.

  17. Quoted message said:
    Giga Watts said:

    Hello gurus!


    <snipped>

    Quoted message said:
    Quoted message said:

    GW

    Also try adjust the "B" screw on the rear derailleur (the one that
    screws up against the tab on the dropout derailleur hanger) so that


    the

    Quoted message said:

    jockey pulley is as close to the cogs as possible without rattling
    against them, in all gear combinations.

    Also use the narrowest (1.1mm) non-teflon coated cable.

    Dan Christopherson
    Lopez Island WA

    Dan:

    Yeah, one of the first things I tried was do to a complete alignment of
    the rear derailleur -- I checked the L and H screw settings, as well as
    the B-screw. Then I pulled the inner wire and cleaned and lubed it. I
    also cleaned and lubed the derailleur on the pivots and the pulleys.
    It was then that I saw the axial play in the G-pulley and made me
    (erroneously) think that IT might be the problem. My chain is worn (I
    checked at the advice of some kind posters) and I'll need to replace
    that. This is rather a pain since the chain is a 10' 6" beast -- I
    ride a recumbent.

    I do plan to replace the housing and probably the inner wire, too.

    Thanks!

    GW

  18. Bill Lloyd said:

    On 2005-04-26 11:06:29 -0700, "Giga Watts" <[email hidden]>


    Quoted message said:


    Quoted message said:

    Hello gurus!


    <snipped>

    Quoted message said:
    Quoted message said:

    You noted later that you previously broke the cable and replaced it.

    Were you 100% certain you routed the cable around the fixing bolt the

    Quoted message said:

    same direction it was, previously? I've seen behavior like you
    mentioned when I routed the cable over the top of the bolt, versus


    the

    Quoted message said:

    bottom (or vice versa, I'm not looking at a derailleur right now).
    There is a groove where the cable needs to go, and it has to be on


    the

    Quoted message said:

    right side or the cable pull will be slightly off, and shifting will


    be

    Quoted message said:

    erratic.

    Bill:

    I'm not /100%/ certain, but I'm /99%/ certain that I've routed it right
    🙂 I'll double check it, though.

    Thanks!

    GW

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