Bummer

"Just zis Guy, you know?" <[email hidden]> wrote in message
news:[email hidden]...

Quoted message said:

Or rather bumm.de. I have had trouble with several Busch & Muller
Lumotec front lights, so I contacted them via their website and they
have authorised the UK agent to issue replacements, and asked me to
send the borked ones in for investigation. Splendid :-)

Good old B&M. These are people who take pride in what they do.

What was the trouble with them?

Ian

Just zis Guy said:

Or rather bumm.de. I have had trouble with several Busch & Muller
Lumotec front lights, so I contacted them via their website and they
have authorised the UK agent to issue replacements, and asked me to
send the borked ones in for investigation. Splendid :-)

I had trouble with a B+M rear light a while ago. I contacted bumm.de,
they offered to send me a replacement. They asked me to return the duff
light, but sent me some spare bulbs to cover the cost of postage.

That's what I call service.

--
Danny Colyer (the UK company has been laughed out of my reply address)
<URL:http://www.speedy5.freeserve.co.uk/danny/>
"He who dares not offend cannot be honest." - Thomas Paine

wheelsgoround said:

Good old B&M. These are people who take pride in what they do.

Seems that way :-)

Quoted message said:

What was the trouble with them?

The usual: going out whenever subjected to vibration; can be reset by
stopping the bike and setting off again.

Guy
--
May contain traces of irony. Contents liable to settle after posting.
http://www.chapmancentral.co.uk

88% of helmet statistics are made up, 65% of them at Washington University