Can someone please explain why the Garmin Tacx NEO Bike smart bike seems to be completely incapable of pairing with power meters without a 30-minute struggle, only to have it drop the connection 5 minutes into a ride? Ive seen countless threads with people having the same issue, but no one seems to have a solution. Is it really too much to ask for a high-end smart bike to be able to connect to a power meter without needing a degree in engineering?
Ive tried every troubleshooting step imaginable, from restarting the bike to reinstalling the Tacx app, but nothing seems to work. And dont even get me started on the helpful support team at Garmin, who seem to think that telling me to try turning it off and on again is a suitable solution.
Its not like this is a rare occurrence, either. Every time I look at the forums, there are multiple threads with people having the same issue. So, I have to ask: is this a known problem that Garmin is just ignoring, or is it something that can be fixed with a software update? And if its the latter, then why hasnt it been fixed yet?
Im also curious to know why the NEO Bike cant seem to connect to certain power meters at all. Ive seen people with Shimano and SRAM power meters having no issues, but those with Campagnolo or Rotor power meters seem to be out of luck. Is this a compatibility issue that Garmin is aware of, or is it just a coincidence?
And while were on the subject, can someone please explain why the NEO Bikes Bluetooth connection is so weak? Ive had my phone and computer within 5 feet of the bike, and still, it cant maintain a connection. Is this a hardware issue, or is it something that can be fixed with a software update?
Im starting to think that the NEO Bike is just a fancy paperweight, and that Garmin is more interested in selling overpriced accessories than in providing a functional product. Am I wrong?
Ive tried every troubleshooting step imaginable, from restarting the bike to reinstalling the Tacx app, but nothing seems to work. And dont even get me started on the helpful support team at Garmin, who seem to think that telling me to try turning it off and on again is a suitable solution.
Its not like this is a rare occurrence, either. Every time I look at the forums, there are multiple threads with people having the same issue. So, I have to ask: is this a known problem that Garmin is just ignoring, or is it something that can be fixed with a software update? And if its the latter, then why hasnt it been fixed yet?
Im also curious to know why the NEO Bike cant seem to connect to certain power meters at all. Ive seen people with Shimano and SRAM power meters having no issues, but those with Campagnolo or Rotor power meters seem to be out of luck. Is this a compatibility issue that Garmin is aware of, or is it just a coincidence?
And while were on the subject, can someone please explain why the NEO Bikes Bluetooth connection is so weak? Ive had my phone and computer within 5 feet of the bike, and still, it cant maintain a connection. Is this a hardware issue, or is it something that can be fixed with a software update?
Im starting to think that the NEO Bike is just a fancy paperweight, and that Garmin is more interested in selling overpriced accessories than in providing a functional product. Am I wrong?