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Phoned the "world's largest triathlon retailer".
Placed an order for my wetsuit.
Assured me that it would arrive by monday (phoned them at 10:00 am on thursday morning).
I needed suit for OW training on monday evening.
Monday - No suit Tuesday - No suit Wednesday - phoned to ask where suit was. Informed me that no
order had been taken.
What a bunch of monkeys.
Suit arrived on Friday morning.
[censored] service. Rubbish performance.
Not recommended
DO NOT TOUCH THEM WITH A BARGE POLE.
[email hidden] (C. Nile) wrote in message
news:<[email hidden]>...
Quoted message said:Phoned the "world's largest triathlon retailer". [censored] service. Rubbish performance.
Not recommended
DO NOT TOUCH THEM WITH A BARGE POLE.
2 sides to every coin ...
I visited their shop in Yeovil a year or so back, tried on a new IM Stealth suit, not sure if I
wanted to pay the amount they were asking for and didn;t buy it. Phoned them up a couple of days
later, explained my dilemma, they knocked a decent amount off the price and charged no postage -
suit at home when I got home from work next day.
Well impressed. If you visit the shop they are a friendly decent bunch too.
Sorry this doesn't help your experience - very frustrating, but from many other posts there will
always be the odd [censored] in all mail order businesses.
If in doubt get them to fax/email you a confirmation.
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