I have owned my trek 5900 for almost 3 years. My concern is ,How many frame cracks do I need before Trek will waranty my frame? Cracks appear on bottom bracket area, top of seat stays & fork crown.I can insert my finger nail into one of them! I made contact with the local trek shop/ no one has offered me a new replacment! Thanks, Martin
Originally posted by Martin Rossmann I have owned my trek 5900 for almost 3 years. My concern is ,How many frame cracks do I need before Trek will waranty my frame? Cracks appear on bottom bracket area, top of seat stays & fork crown.I can insert my finger nail into one of them! I made contact with the local trek shop/ no one has offered me a new replacment! Thanks, Martin
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Depends on if it is cracks in the paint at the lug joints or actual failure of the bond at the joints. Try abother LBS or a trek Factory rep. Cracks in paint are cosmetic,but Trek has warranted it.
Originally posted by Martin Rossmann I have owned my trek 5900 for almost 3 years. My concern is ,How many frame cracks do I need before Trek will waranty my frame? Cracks appear on bottom bracket area, top of seat stays & fork crown.I can insert my finger nail into one of them! I made contact with the local trek shop/ no one has offered me a new replacment! Thanks, Martin
😕😠
The Trek dealer should certainly look at the frame and make a determination. If these are paint cracks, believe you'll have a tough time getting Trek to replace the frame. As you know, the Trek warranty covers paint and decals for one year.