Quoted post said:Originally Posted by Methodical [IMG]/img/forum/go_quote.gif[/IMG]
I have the same thing happen to me, but I hold the shifter an extra second and it remains on the top ring. If I shift real fast, it pops back down to the lower ring, too. I spoke to the shop about this issue and was told that I needed to slow shift. So, I am interested in this question, too, as I don't know if the shop's response is legit.
Also, I've noticed that when I shift through gears, say 6th to 1st that sometimes it shifts 2 gears at a time and then drops back down 1 gear. So, I placed the bike on the bike stand and began going through the gears and noticed that I had to tap (shift) quickly inorder for it to shift correctly (say 6th to 1st). I have no issues going from say 1st to 6th; the double tap works flawlessly. So, I kind of concluded that part of the problem is me not being used to shifting.
Again, I am interested to find out from others the correct technique, too.
FWIW. I think that your LBS was blowing smoke ...
IMO, both YOU & Gnol91 need to get warranty replacements for your respective derailleurs and/or shifters ...
Since SRAM seems unresponsive and/or the dealers with whom I have frequented don't seem to like to contact SRAM's customer service (at least, on my behalf), I can only say:
"Good luck with THAT!"
I resorted to contacting SRAM Europe ... they gave me the North American contactee ... he said that he had replied (he hadn't) ... he (Josh) gave me the name of a shop in Pennsylvania to contact (I live in New Mexico) ... that shop NEVER replied to my query.
Nice, huh?
That was several years ago ...
Maybe, things have changed, but I seriously doubt it.