UK and Europe · Public discussion

Rapha clothing heads-up

Started by Mark Tranchant · · Last activity · 5 posts · 634 views

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UK and Europe
Published
22 October 2004
Last activity
2 November 2004
Original author
Mark Tranchant
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5
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  1. This may be an unfounded rumour, but it seems that Rapha
    (http://rapha.cc/) *might* have ceased trading. I ordered one of their
    caps, as they are the only ones I can find that are big enough for a
    61cm head: I ordered a black XL hat with white stripe.

    They sent me a white regular hat with black stripe, despite the
    confirmation email listing the correct hat.

    I filled in the returns details, attached the returns address sticker to
    the supplied returns bag and sent it off special delivery (£4.05 - ouch!
    but they say they'll refund it...).

    Today, the bag returned with a note saying the returns address (a London
    PO box) no longer exists, their 0800 phone number is constantly engaged,
    and emails are not being answered.

    I'll update this thread with more information as I get it.

    --
    Mark.
    http://tranchant.plus.com/

  2. Mark Tranchant said:

    This may be an unfounded rumour, but it seems that Rapha
    (http://rapha.cc/) *might* have ceased trading.

    False alarm - they've moved offices, and set up a PO box redirection.
    This seems to have failed in my case; I have been given the real
    address. The phone is being answered, but is very busy; and their
    broadband at their new address isn't up yet, hence the email problems.

    --
    Mark.
    http://tranchant.plus.com/

  3. Mark Tranchant said:

    False alarm

    Good. Can you post a brief review of the cap when you've used it a few
    times? I've got it on my Christmas list.

    Hopefully the regular size is a sensible size that will fit my 56cm head.

    --
    Danny Colyer (the UK company has been laughed out of my reply address)
    <URL:http://www.speedy5.freeserve.co.uk/danny/>
    "He who dares not offend cannot be honest." - Thomas Paine

  4. Danny Colyer said:
    Mark Tranchant said:

    False alarm

    Good. Can you post a brief review of the cap when you've used it a few
    times? I've got it on my Christmas list.

    Hopefully the regular size is a sensible size that will fit my 56cm head.

    It should be fine. The x-large is great on my 60cm head - the regular
    was too small, although larger than the vanilla "three for a tenner"
    club hats. I've only worn it once - I'll post a full review on my site
    once I've worn it in the rain and put it through the washing machine.

    Rapha refunded my double postage costs and sent the item I wanted. I
    think I just caught them at a bad time with an office move.

    --
    Mark.
    http://tranchant.plus.com/

  5. Mark Tranchant wrote (of Rapha caps):

    Quoted message said:

    It should be fine. The x-large is great on my 60cm head - the regular
    was too small, although larger than the vanilla "three for a tenner"
    club hats. I've only worn it once - I'll post a full review on my site
    once I've worn it in the rain and put it through the washing machine.

    Thanks. I'll look forward to the full review.

    --
    Danny Colyer (the UK company has been laughed out of my reply address)
    <URL:http://www.speedy5.freeserve.co.uk/danny/>
    "He who dares not offend cannot be honest." - Thomas Paine

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