Hey everyone :-) I want to give a shout-out to RANS customer service, and specifically Dave Brull, for their assistance. The lower part of the rear seat post on my Vivo broke off. When I emailed RANS about the problem, Dave replied the same day, and a replacement was on its way to me the next day. That's service :-)
Cheers!
-- David Luecke Ridin' a RANS Vivo (wahoo!) Merritt Island, Florida USA