Performance Bicycle, Caveat Emptor!, privacy abuse

Dale I. Green said:

Hi.

I want to warn anybody thinking about doing business with Performance
Bicycle (http://www.performancebike.com). I made the mistake of
placing an order with them, and now I am being bombarded with their
spams. The worst part is, I cannot seem to get removed from their
spam lists! Believe me, I've tried. Emails are ignored. I even
phoned customer service and only get canned responses to "email the
web manager".

Frankly, I don't see what the problem is. I've been a web and mail-order
customer of Performance on and off for probably 15 or more years (since
before they had a web site as a matter of fact.) When I used to live in
Japan, they were one of the few American bicycle shops that was willing to
ship me parts without gouging me on shipping and handling.

I don't get any 'spam' from Performance. Matter of fact, I don't recall
getting any advertising email from them at all, just the paper catalogs in
the mail a few times a year. I don't see any problem whatsoever doing
business with Performance (and Supergo, who they now own.) They've always
treated me very well.

Regards,
H.

(Who's still curious as to why people complain bitterly about email spam,
yet are perfectly happy to receive and throw away junk snail-mail daily,
which is far more work than deleting a few rogue emails.)