Niterider customer service

"ctg" <[email hidden]> wrote in message "]news:[email hidden]...

Quoted message said:

Emailed them over the weekend about the extension cable for my lights

having

Quoted message said:

a bad connection. Received an email this morning asking what length it

was.

Quoted message said:

Emailed back and was replied to that they would send me a new one today no questions asked.

We had a situation with them that left a very bad taste in our mouths. As a matter of fact, we'll
never buy another Niterider product again...

- CA-G

Can-Am Girls Kick Ass!

I had a used battery for my Digital Pro 12-E and they replaced the battery with no questions
asked and no cost to me. I used the original battery for a year too. For me their customer
service is great! 🙂

--Trevor--

Quoted message said:

We had a situation with them that left a very bad taste in our mouths. As

a

Quoted message said:

matter of fact, we'll never buy another Niterider product again...

"Carla A-G" <[email hidden]> wrote in message "]news:[email hidden]...

Quoted message said:

"ctg" <[email hidden]> wrote in message "]news:[email hidden]...

Quoted message said:

Emailed them over the weekend about the extension cable for my lights

having

Quoted message said:

a bad connection. Received an email this morning asking what length it

was.

Quoted message said:

Emailed back and was replied to that they would send me a new one today

no

Quoted message said:

Quoted message said:

questions asked.

We had a situation with them that left a very bad taste in our mouths. As

a

Quoted message said:

matter of fact, we'll never buy another Niterider product again...

- CA-G

Can-Am Girls Kick Ass!

Yeah I remember seeing something about that when I was googling for info before I bought. Maybe it's
hit or miss with their CS reps, maybe I got lucky, so far I'm pleased with the light.

Chris