Just FYI, if you are still waiting for a lock exchange from Kraptonite
I've had an email arrive from them today:
"Kryptonite has recently implemented improvements to our Lock Exchange
Process both on our web site and logistically. This means that the
UPS Prepaid Labels and replacement locks are going out much faster.
It has been brought to our attention that there may have been a glitch
in our On Line Registration Form for a short time span that resulted
in some data loss. You may also be getting this e-mail because when
you registered you were not specific as to the model of your lock or
the key number stamped on your key. If you have NOT yet received your
UPS Prepaid Label, we are asking that you please revisit
www.kryptonitelock.com and re-register. If you are able to
re-register, then your original registration was affected by this
glitch and we apologize for the inconvenience. Once your information
is submitted, you should expect to receive notification from us and
your Prepaid Label within 10-14 days.
The only exception to this is if you are waiting for a KryptoDisco or
DFS Motorcycle Lock. These locks should be available at the end of
April.
We are sorry for any inconvenience."
I registered back in early December and this is the first contact I've
had from them. So it's taken 4 months for them to email me and say
"we've lost your details, can you start again please?"
Way to go guys, nice work.
--
"Bob"
Email address is spam trapped.
To reply directly remove the beverage.