My buddy took his bike in for a full tune up costing $50.
Specific complaints:
Disc brakes have little stopping power.
Chain rubs on front derail.
Crank arm becomes loose frequently.
When he picked up the bike, the brakes still sucked. Shopkeep says
that is normal for discbrake power. Although I have the exact same
brakes and his are about 25% effective.
Shopkeep says it is normal for chain to rub on derail. Interestingly
enough, it didn't rub when the bike was new.
The crank arm tightened at the LBS fell off later that day. Upon
inspection, it turns out the crank arm is ruined. The shopkeep didn't
notice.
Alot of people here work in shops or have friends that do, so is it
standard to jerk people around? Or is it just my area? This is not the
first time to be told stupid things inside a bikeshop.