Further to the earlier thread ("KitchenAid customer reations is the pits"😉 I wish to let folks know that I finally reached someone with authority in KitchenAid and the matter discussed in that thread has been satisfactorily resolved. Through the discussion it was admitted by KitchenAid that the matter had not been handled by them to their satisfaction and they did apologize. I want others to know that being tenacious produced results that are mutually beneficial -- they have gained insight into some weak links in their operation and I have been reassured about the sincerity of their concern for customer satisfaction.
At the same time I must comment that through the previous thread I was amazed at the occassional resort to name-calling and also at the passing off as fact information that is blatantly incorrect or based on perversion of what I said. It is not worth getting into here.
To those who provided sincere and useful feedback or support, many thanks. I appreciate you taking the time to provide a constructive reply.
Further to the earlier thread ("KitchenAid customer reations is the pits"😉 I wish to let folks know that I finally reached someone with authority in KitchenAid and the matter discussed in that thread has been satisfactorily resolved. Through the discussion it was admitted by KitchenAid that the matter had not been handled by them to their satisfaction and they did apologize. I want others to know that being tenacious produced results that are mutually beneficial -- they have gained insight into some weak links in their operation and I have been reassured about the sincerity of their concern for customer satisfaction.
At the same time I must comment that through the previous thread I was amazed at the occassional resort to name-calling and also at the passing off as fact information that is blatantly incorrect or based on perversion of what I said. It is not worth getting into here.
To those who provided sincere and useful feedback or support, many thanks. I appreciate you taking the time to provide a constructive reply.
Hmm, you're back-pedaling as fast as you can... but with training wheels... you're quite transparent. You were the only one with a derrogatory post, your initial coming here to bash KitchenAid. Obviously you took the advice offered, re-thought your approach, and contacted KitchenAid again, this time more educated and behaving somewhat like a gentleman... of course it was an act because the real you is not a very nice person. Your present post is as disingenuously smarmy as can be, once again unable to refrain from bashing folks who in fact have helped you... even the fact that you thought to start an entirely new thread is quite telling of your natural underhandedness. What a friggin' loathsome creep you are. Ironic justice that you got one of the extremely rare KitchenAid lemons.
You were a jerk and uneducated moron yesterday and no different today. You should learn some manners!!! It is not worth responding to your self-serving diatribe and your resort to neanderhal-style name-calling. I don't understand your excessive defensiveness for KA, unless you are their representative on this group. Get a life!!!!
I have confidence others will accept what I wrote in the spirit in which it was written and intended. No backpeddling -- just finishing the story.
"Cruise Junkie" <[email hidden]> wrote in message news:[email hidden]...
Quoted message said:
Further to the earlier thread ("KitchenAid customer reations is the pits"😉 I wish to let folks know that I finally reached someone with authority in KitchenAid and the matter discussed in that thread has been satisfactorily resolved. Through the discussion it was admitted by KitchenAid that the matter had not been handled by them to their satisfaction and they did apologize. I want others to know that being tenacious produced results that are mutually beneficial -- they have gained insight into some weak links in their operation and I have been reassured about the sincerity of their concern for customer satisfaction.
At the same time I must comment that through the previous thread I was amazed at the occassional resort to name-calling and also at the passing off as fact information that is blatantly incorrect or based on perversion of what I said. It is not worth getting into here.
Glad to hear you got it sorted, and sorry if I appeared to come on a little strong. However, I'm sure a call to the retailers would have seen you not have to get so hot and bothered over this.
