UK and Europe · Public discussion

Bottom bracket getting loose on Ridgeback Speed

Started by Colin Murphy · · Last activity · 4 posts · 997 views

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UK and Europe
Published
19 August 2004
Last activity
19 August 2004
Original author
Colin Murphy
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  1. The bottom bracket on my Ridgeback Speed keeps working itself loose very
    quickly, say after 50 or so miles.

    Some history - the bike was bought, due to adminastritive error, from
    Evans back in May. On a test ride before buying I realised that one of the
    pedals had not been fitted properly, stripping the threads during the
    ride. This was the only bike they had in my size so they agreed to replace
    the crank and pedal in time for me to collect the bike the same afternoon.
    In fact, as I understand it, they swapped the entire drive chain, both
    pedals, cranks and chainring.

    Over the first month the bottom bracket had worked itself loose but it was
    OK because the bike was going back for its 'running in' service and I made
    mention of it when it went in. Collecting it from the service the bottom
    bracket seemed to have some play but I put guessed this to be an
    acceptable amount, seeing as it had just come out of their workshop. Over
    the next week it loosened yet more so I brought it back and they did
    tighten it so that there was no play when I collected it. This wasn't to
    last though, with the problem re-occuring 3-4 weeks down the line, some
    200 miles.

    At this point I was able to get a Dr Bike person to tighten it up while I
    was at some bike fair which lasted about a month, and then again in bike
    shop, admittedly done only to get me home that night so I'm not too
    suprised that this last fix only lasted about a week.

    Now, I'm no expert, but I beginning to suspect that there is something
    wrong with the bottom bracket!

    I have been planning on bringing the bike to a shop I trust this Saturday,
    Evans having had three attempts in my book no longer have my trust.
    Unfortunately I've been cycling through some poor weather this week and I
    suspect that what little grease was left in the ball race has been washed
    away, judging by the strange sounds it was making on the way home tonight.

    Now I'm in a bit of a quandry, some damage must have been done by now, to
    the barring if not to the axle itself, meaning an extra cost to the
    repair. I don't mind paying my favoured bike shop for this but I do
    begrudge letting Evans get away with selling something that I now think to
    be 'a bit shoddy'. I am no expert though so I thought I would canvas other
    views, what would you do in my situation?

    Should I be expecting more from the bottom bracket I have or is this the
    justice I get for buying something that doesn't have a cartridge fitted?

    Is there a known problem with bottom brackets on Ridgeback Speeds. If so,
    then I really should bring it back to Evans.

    Does my commuting style of cycling warrent the need for a cartridge type
    of bottom bracket - I have been told that they are better but this was by
    the bike shop that would want to charge me for the cartridge a fitting
    costs. That said, if I were to get a cartridge fitted it would only be of
    the cheapest offered. Will cheap cartridge be noticably better that ball
    and cup?

    Thanks

  2. Colin Murphy said:

    Does my commuting style of cycling warrent the need for a cartridge type
    of bottom bracket - I have been told that they are better but this was by
    the bike shop that would want to charge me for the cartridge a fitting
    costs. That said, if I were to get a cartridge fitted it would only be of
    the cheapest offered. Will cheap cartridge be noticably better that ball
    and cup?

    Cartridges aren't really any better than cup and cone type BB's, they
    are just different. You can buy excellent, and [censored], BB's of each
    type.

    Where a cartridge wins out is ease of installation and lack of
    maintenance. You basically just screw them in, tighten to appropriate
    torque then forget about it till several thousand miles later when it
    turns up it's toes. At that point you throw it away and start over
    with a new one.

    There is no regular servicing required and you don't have to adjust
    for bearing load as you do when installing a cup and cone type BB.

    They are also cheap, 15 - 20 quid will buy you a perfectly good
    Shimano cartridge BB. Spend more if you want for a lighter unit.

    Given what you describe I'd take the bike back to Evans and set a
    rocket under the managers [censored]. As you say they've had three attempts
    to fix this problem and still haven't got it right. You've paid your
    money and you are entitled to better.

    Presumably the bike is still under warranty? I'd *insist* that they
    replace the current BB with a new (and decent quality) cartridge.

    If you don't want the agro then you could always just give up on
    Evans, buy a new cartridge BB and fit it yourself. It's not difficult
    and that'll be a another job on the bike you'll always then be able to
    DIY.

    Instructions for the job can be found here:

    http://www.parktool.com/repair_help/FAQcartdg.shtml

    Sheldon will also no doubt have instructions at his site, and if you
    need any questions answered just shout up here and I'm sure we can get
    you through 🙂
    --

    "Bob"

    'The people have spoken, the [censored]'

    Email address is spam trapped.
    To reply directly remove the beverage.

  3. Colin Murphy said:

    The bottom bracket on my Ridgeback Speed keeps working itself loose very
    quickly, say after 50 or so miles.

    Some history - the bike was bought, due to adminastritive error, from
    Evans back in May. On a test ride before buying I realised that one of
    the
    pedals had not been fitted properly, stripping the threads during the
    ride. This was the only bike they had in my size so they agreed to
    replace
    the crank and pedal in time for me to collect the bike the same
    afternoon.
    In fact, as I understand it, they swapped the entire drive chain, both
    pedals, cranks and chainring.

    Over the first month the bottom bracket had worked itself loose but it
    was
    OK because the bike was going back for its 'running in' service and I
    made
    mention of it when it went in. Collecting it from the service the bottom
    bracket seemed to have some play but I put guessed this to be an
    acceptable amount, seeing as it had just come out of their workshop. Over
    the next week it loosened yet more so I brought it back and they did
    tighten it so that there was no play when I collected it. This wasn't to
    last though, with the problem re-occuring 3-4 weeks down the line, some
    200 miles.

    At this point I was able to get a Dr Bike person to tighten it up while I
    was at some bike fair which lasted about a month, and then again in bike
    shop, admittedly done only to get me home that night so I'm not too
    suprised that this last fix only lasted about a week.

    Now, I'm no expert, but I beginning to suspect that there is something
    wrong with the bottom bracket!

    I have been planning on bringing the bike to a shop I trust this
    Saturday,
    Evans having had three attempts in my book no longer have my trust.
    Unfortunately I've been cycling through some poor weather this week and I
    suspect that what little grease was left in the ball race has been washed
    away, judging by the strange sounds it was making on the way home
    tonight.

    Now I'm in a bit of a quandry, some damage must have been done by now, to
    the barring if not to the axle itself, meaning an extra cost to the
    repair. I don't mind paying my favoured bike shop for this but I do
    begrudge letting Evans get away with selling something that I now think
    to
    be 'a bit shoddy'. I am no expert though so I thought I would canvas
    other
    views, what would you do in my situation?

    Should I be expecting more from the bottom bracket I have or is this the
    justice I get for buying something that doesn't have a cartridge fitted?

    Is there a known problem with bottom brackets on Ridgeback Speeds. If so,
    then I really should bring it back to Evans.

    Does my commuting style of cycling warrent the need for a cartridge type
    of bottom bracket - I have been told that they are better but this was by
    the bike shop that would want to charge me for the cartridge a fitting
    costs. That said, if I were to get a cartridge fitted it would only be of
    the cheapest offered. Will cheap cartridge be noticably better that ball
    and cup?

    Thanks

    It's weird that, both of my new Ridgebacks - one a 2002 MX95 (for sale,
    plug plug), another a 2003 Cyclone (already gone and already regretting
    it) had bottom bracket problems early on. They were from different shops,
    both of which have decent mechanics. This suggests to me it's a problem
    with the bottom brackets Ridgeback chooses.
    Getting this sorted is not a job you should be paying Evans for. I would
    want a cartridge bottom bracket for my trouble, personally. Go and talk to
    someone in the shop, and every time a customer walks in say "FIX MY BIKE
    OR I'M GOING DOWN THE COUNCIL" in a loud voice, don't go until it's fixed.
    That'll [censored] them off... (:
    BTW, cartridges are good, especially on a commuter bike like yours where
    low maintenance is important. Even if you don't get any joy with Evans I
    would still think about fitting one come replacement time.

    Chris

    --
    |C|H|R|I|S|@|T|R|I|N|I|T|Y|W|I|L|L|S|.|C|O|M|
    Remove the bars to contact me

  4. Colin Murphy <[email hidden]> wrote in message news:<[email hidden]>...

    Quoted message said:

    Does my commuting style of cycling warrent the need for a cartridge type
    of bottom bracket - I have been told that they are better but this was by
    the bike shop that would want to charge me for the cartridge a fitting
    costs. That said, if I were to get a cartridge fitted it would only be of
    the cheapest offered. Will cheap cartridge be noticably better that ball
    and cup?

    I'd go for a cartridge BB; less maintenance than a cup & ball type,
    smoother, and usually better sealed against the elements. Would you be
    able to buy a BB from elsewhere and get your bike shop to just do the
    fitting? There are some good mail order deals around on stuff which is
    well-priced but decent quality (e.g. Stronglight sealed cartridge BBs
    from xpedia.co.uk at about ten quid inc. carriage costs), so it may
    pay to look around first. Also, cartridge units lend themselves to
    simple DIY fitting and replacement; often all you need is an
    appropriate BB tool and a suitably sized spanner.

    David E. Belcher

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