Cycling Equipment · Public discussion

Bontrager snail mail contact info?

Started by landotter · · Last activity · 3 posts · 391 views

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Cycling Equipment
Published
22 July 2006
Last activity
24 July 2006
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landotter
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  1. 'Bout a year and a half ago I had a bike shop upsell me to a set of
    Dura Ace clone brake shoes by Bontrager. Horrid little devils, the
    shoes that is. Scrapey sounds w/o embedded grit, but picked up glass
    within a mile to be really nasty. Pretty much the worst bike product
    I've ever used.

    At any rate, contacted them via email, as I wanted them to know that
    they were selling some real garbage, thinking that it may have been a
    manufacturing defect or something. They answered that "their engineers"
    would get back to me. Never happened.

    Ran across these shoes in the bin yesterday, had a brain fart and
    mounted them up on a set of Tektro calipers, as vain little me found
    the Bontragers to be "sexier" than the quite decent stock Tektro molded
    pads. Took a mile for me to remember. Skrrkkkkkkrrkkkk. Oh, the
    humanity.

    So I'm looking to mail the little guys back to Bontrager, not to be
    spiteful or anything, just to ask "WTF" and offer physical evidence.

    Anybody got an address?

  2. Bontrager is Trek. I highly doubt that Bontrager make them themselves.
    trekbikes.com

    Brake pad caste system:
    1. Kool Stop
    2. Shimano
    3. Aztec if neither are available

    "landotter" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    'Bout a year and a half ago I had a bike shop upsell me to a set of
    Dura Ace clone brake shoes by Bontrager. Horrid little devils, the
    shoes that is. Scrapey sounds w/o embedded grit, but picked up glass
    within a mile to be really nasty. Pretty much the worst bike product
    I've ever used.

    At any rate, contacted them via email, as I wanted them to know that
    they were selling some real garbage, thinking that it may have been a
    manufacturing defect or something. They answered that "their engineers"
    would get back to me. Never happened.

    Ran across these shoes in the bin yesterday, had a brain fart and
    mounted them up on a set of Tektro calipers, as vain little me found
    the Bontragers to be "sexier" than the quite decent stock Tektro molded
    pads. Took a mile for me to remember. Skrrkkkkkkrrkkkk. Oh, the
    humanity.

    So I'm looking to mail the little guys back to Bontrager, not to be
    spiteful or anything, just to ask "WTF" and offer physical evidence.

    Anybody got an address?

  3. A few years ago bought some inexpensive Ritchey pads (made for MTB use, but to be used on a road bike) and was pleased to discover that they had "kool-stop" molded into the rubber...

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